Philips Sonicare

Confident Clean with UV Sanitizing Travel Case Edition (HX3696/62)

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Overall

#61 in

Electric Toothbrushes

according to Reddit Icon Reddit

Sentiment score63% positive
5
1
2
Last updated: Jun 29, 2026

Reddit Reviews

Reddit Iconadv55555
3 months ago

Philips sonicare from Costco has not had a single issue in 5 years. If something did go wrong either company would take care of you, especially Costco.

Reddit IconNo_Actuator_7706
4 months ago

I personally prefer the below sonicare at costco over oral b: [https://www.costco.ca/philips-sonicare-confident-clean-with-uv-sanitizing-travel-case-edition.product.4000324916.html](https://www.costco.ca/philips-sonicare-confident-clean-with-uv-sanitizing-travel-case-edition.product.4000324916.html)

Reddit IconWuTastic7
10 months ago

I had an old diamond clean that just died now after almost 13 years, it was the one from costco that included a UV cleaner. The toothbrushes are much more expensive now, i think im going to try a 5100 due to their price on amazon.

Reddit Iconheart_under_blade
4 months ago

costco warehouse model is about the lowest price you can get for the better motor there are two versions of the motor

Reddit Iconluingiorno
9 months ago

I have a Phillips SoniCare (from costco), but the battery is dying out. Turns out Phillips Quality control varies by their providers, and some end up lasting just after warranty (For reference, I've been having mine for close to 10 years). Out of fear i might be one of the unlucky 15%, I'm gonna give Suri a shot since i like their case has the UV disinfecting feature. I think i'm still gonna try repair my old SoniCare in an iFix shop.

Reddit IconYouDrink
8 months ago

I don't know if there's any good ones.  I guess there was a redesign in 2023? Which may explain why some people love it and others hate it depending on how recently they bought. The new ones seem to have a screw in the body that vibrates loose and makes the brushing action terrible.  The cheap ones/double packs you get at Costco and Sam's club were terrible out of the box for me. The mid-level ones like 3000-4000 series used to be a good sweet spot, but also  vibrated themselves apart for me. The expensive ones also seem to break, and now you're just out even more money.  I had to swap to Oral B despite using Sonicare for decades previously 

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