Hume Band

Ditch the smart watch for a low pro, screenless fitness tracker (helio, hume, whoop, etc). Rock the nice watch on the other wrist. ENJOY being one of the few people who isn’t pretending that glancing at a smart watch during a conversation is any less weird than a phone.

First day I am unimpressed. The only way I could connect the device to the phone was by reading reddit comments. Wasted an hour of my time...Customer service is only email. And it can take up to 48 hours. Neither the app or the instructions tell you that to turn it on you just press the button quickly once, if you hold it down it just turns off. Finally figured that out on my own after some frustrating trial and error. But then it says if it won't connect try holding down the button to make sure it is pairing and, of course, it just turns it off. Does anyone even review the instructions and FAQs? Also, find it interesting that the app says, "Hold the band close to your phone and it will automatically connect." The app instructions instead should say, 1. Make sure Bluetooth is on. 2. Make sure your app permissions for location, physical activity and notifications are on. 3. Now let's search... Seems like they just released the app and website instructions before they were fine tuned. (Sort of like a Sonos type of snafu.) Doesn't give me any faith that this device and app are trustworthy. Instead I get the feeling that they dont know what they are doing, that they dont have their sh!t together yet, but just couldn't wait to make money from customers without being concerned about the quality of customer experience. We'll see. But right off the bat, I feel like I paid a lot of money for a toy. Day 2: I got an email answer to one of my questions. Somewhere I read "you should wear the band slightly above the wrist bone." I had to ask them what they mean by "above the wrist bone" because there was no image or diagram. They gave me a long answer summarized as they mean between the wrist bone and the hand "like the photo shown here". The photo shows it on the arm just BELOW the wrist bone according to what they said "above the wrist bone" means, in other words, the instructions SHOULD say, "wear it on your arm close to your wrist". Geez Louise!! They either have no idea where and what the wrist bone is, or they dont speak english well and get above and below mixed up, or there is no human answering the email. I just want to wear it properly so it works properly. Also, I checked what it said about my sleep and it said excellent. However, our dog woke me up several times and I had trouble going back to sleep after one of them so just laid there for about 45 minutes. (When coyotes are in the neighborhood, our dog reacts.) Still leaning towards this being just an expensive toy.

Thank you for the info ditched my smartwatch and went Oura Ring and Hume band to see how things go..

Came from a fitbit Charge 6 and already looked at garmin, whoop, and oura first. Tried hume band in the end because I didn’t want another subscription bro lol first couple weeks the data was so inconsistent but so far after it learned my patterns and it’s been decent for recovery, strain, and sleep tracking. Better than my old Fitbit in those areas, though not as polished as Garmin still.

I recently got the Hume band and went back to wearing mechanical watches. It’s nice not looking at my watch every 2 seconds because of a notification. Find myself having a lot less screen time now. It’s a nice change.

The Hume band is garbage. I am currently in the process of requesting a refund within their policy. Their customer service has been so unhelpful. Unfortunately I have little faith that they will actually give me my money. I hope I’m wrong and they will; but if not, I’ll fight them. I will need to utilize chargeback service through my credit card company and will report them to consumer protection entities. DON’T GIVE THIS COMPANY YOUR MONEY.