Alienware (Dell) - AW920H

I think it is a step in the right direction. The only thing they should have done was allow the earcups to be able to rotate flat like the Logitech GPro X2. The Aw 920H was a disaster story all because of the earcups falling off and the low battery message. Alienware should have reverse engineered the Logitech GProX2 headset. I have the Logitech GProX and added the Blue Icepop mic and aftermarket Soulwit Cooling Gel earcups.

I wonder how the Alienware Pro headset sounds compared to the AW920h

I have the Alienware AW 920h headset my third pair the two previous ones broke (hinges) this pair I have now is ok but most likely it will break. Do you think it is worth spending the money and getting the Alienware Pro Headset?

Alienware got it right with this headset. It is on the same level as the Logitech GProX2 if not better.

actually thats my first thought about it. Since Im not that audiophil person but still want a good quality I'm near to get those AW ones. Right now Im using the AW920h and Im not having any issues. The sound is alright but could be better of course. The Maxwells are around at 400$ here and the AW 215$ with a special price for me... And thats a point.

Tough question... In my case my 920h are over 2years old and Im having no issues with them besides this .. battery low and off within the next second bug. I think you have to try. The fit is better. It has no aux (for example). The mic is not important for me right now. The sound is nice but you have to rely on the AW CC a bit to set up your mic and Im not able to to so.. thats bothers me. In my case Im fine because I got a nice deal with 25% off. When you have no discount I would prolly test others

Percebi outro problema com este fone de ouvido: ao segurar o botão ANC, o cancelamento de ruído do microfone é ativado/desativado. No entanto, não há diferença na qualidade do áudio entre essas opções. Theoretically, the audio should become crystal clear but with all the background sounds. However, that doesn’t happen.

I've had mine for exactly a week, and I'm dealing with the same issue. There are noises, like small tapping sounds on both sides, when nothing is playing and only the ANC is activated. I find this noise extremely uncomfortable, and it's clear that it started after I updated the headset's firmware. Did you update yours as well?

Used another mic trying to record the humming sound, check it out : [Sound ANC - ALIENWARE PRO | Whyp](https://whyp.it/tracks/227103/sound-anc-alienware-pro?token=2tzZX)

I can confirm here, firmware version 3.9 fixed the noise that was happening with ANC activated! Incredible!

Understood. So basically when not playing content and just having the headset on plus ANC activated there’s a humming noise? In my case it’s coming from the left cup, what’s yours?

Currently im using BT5.3, but frankly it doesn’t matter which source I’m gonna choose. Even with no device connected there’s a humming noise coming from the left cup. My SO did also agree there’s some weird noise coming from the headset making her head feel uncomfortable. Already got my second pair and it sounds exactly the same. Not sure if I’d RMA it for another one and get a working one eventually. I mean what’s the odds two identical product got the same issue out of the box?

Yeah I did, nothing to be configured here, unfortunately. I did the same, basically I tried everything I could. The fact that it’s humming straight away with no devices connected at all makes it even more so odd. Guess I’ll live with it and get in touch with dell support in several weeks. Maybe there’s a newer revision or even an update upcoming. Anyway thank for your insights, much appreciated!

Additionally, see post: https://www.reddit.com/r/AlienwareTechsupport/s/lh3BRHc41J

I was just looking around trying to find what 3.9 is fixing and am updating the headphones right now. I actually use these headphones with ANC while roasting coffee on an fluidized bed roaster (air roaster) that has a huge exhaust fan hooked up and they are spectacular for that. I got these with points from buying a new computer and they would have been worth paying full price. Absolutely love this headset.

I was just looking around trying to find what 3.9 is fixing and am updating the headphones right now. I actually use these headphones with ANC while roasting coffee on an fluidized bed roaster (air roaster) that has a huge exhaust fan hooked up and they are spectacular for that. I got these with points from buying a new computer and they would have been worth paying full price. Absolutely love this headset.

I was just looking around trying to find what 3.9 is fixing and am updating the headphones right now. I actually use these headphones with ANC while roasting coffee on an fluidized bed roaster (air roaster) that has a huge exhaust fan hooked up and they are spectacular for that. I got these with points from buying a new computer and they would have been worth paying full price. Absolutely love this headset.

Maxwell sounds much better. Alienware is much more comfortable, portable and durable. Alienware software cant be installed on Mac or iPhone. You should have a windows. Maxwell software is available for Mac and iPhone.