If you registered the serial number online and they’re still under warranty you may get a replacement set, something similar happened to mine and after sending pictures and an email to support they replaced my kraken ultimates free of charge
See I almost wonder the same thing lol, Ive had my Razer Kraken ultimate for so long and its not like crazy loud when you turn down the stuff but even with games and such all turned up it sometimes seems maybe its not enough lol.
Personally i recommend 7.1 surround headsets. But not virtual ones. For example i used razer chroma 7.1 for years. I can recommend that one but razer usually has hardware issues
Seconding this, I have a kraken headset, and while functionally it is fine, the headband material has begun to degrade and is now flaking off.
The same thing happened with the original ear pads but they are replaceable, unfortunately the headband isn't.
Had they not used this thin faux leather the headset would have lasted a lot longer without issue.
rareguppy1215
