
Dyson - Pure Humidify+Cool Cryptomic™ PH02
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Based on 1 year's data from Mar 18, 2026 How it works
I’d say, after going through 3 of them and sending them all back inoperable, I’d recommend spending one third the money on a good humidifier, either warm or cool mist,made by a reputable brand like Levoit or Honeywell or a number of others. I always used r/o water (we have great water). Ironically, it was the fan part of my units that reliably malfunctioned. The fan “blades” or turrets would lock up during breeze mode, then make a grinding sound trying to reposition themselves correctly, then locking up and throwing the exclamation mark code on the display, at which point they were inoperable even after a reset. I spent almost a year babying these devices to get them to work properly. That said, maybe they have fixed the issues. I guess you’re about to find out! Keep us posted.
It was during 2022/23. It’s possible they have solved the issues by now. But judging from comments, it doesn’t seem like they have. I really wanted the PH02 to work since it seems to solve 2 problems at once. I sincerely hope your experience will be a good one.
I have been using the Dyson Pure Humidify+Cool for a while now as my air and purifier and it has been great for my similar-sized space. It effectively removes fine dust and controls humidity. Filter replacements are a necessity every 6-12 months and electricity costs are at a reasonable rate
For the love of god stay away. There is a trough the evaporative filter sits in that collects sediment and pink mold/slime. The deep clean cycle isn't aggressive enough to deal with it, as most of the buildup occurs right at water level where the cleaning solution is least effective. It's non-removable and difficult to access, and I was in there with an electric toothbrush every two weeks. Ridiculous for a $1000 humidifier. I still have it, as I'm deep in the Dyson ecosystem, but no longer use the humidify function.
[THIS](https://manuals.coolblue.de/cd/dyson-pure-humidify-cool-witzilver.pdf) engineering manual shows it in the assembly that goes in the water chamber. Additionally a promo [VIDEO](https://www.dyson.in/air-treatment/purifiers/dyson-pure-humidify-cool/overview#:~:text=Destroys%20potentially%20harmful%20bacteria,of%20bacteria%20in%20the%20water)
I went through lots of humidifiers over the years and they all seemed not to be very good. Now I have a Dyson and while it’s hideously expensive it’s easily the best one I’ve ever owned.
I have a Dyson and it’s expensive but the best one I’ve ever owned.
Don’t bother with Dyson. I have a super expensive piece of junk sitting in my living room as the part is nowhere to be found for ordering (it’s been 6months). Their service center is like 70km away one way from me and doesn’t bother to answer the phone so I don’t even know if they have the part. And their CS is deplorable - they said oh well go call our retailers. They might have it (they won’t).
I love our Dyson but it's pricey
End of reviews