Orbi Tri-band WiFi 6 Mesh System, Router + 1 Satellite (RBK762S)

Similar experience to mine with the 750P series. about 2 months after i bought it i noticed no internet, rebooted mutliple times nothing, couldnt access the unit on the app or the web management, full pin reset and it was back up, so i didnt think anything of it. 2 weeks later same issue. Called support they had me manually install the same firmware that was on the router and satillites, all good for about 6 weeks the it did it again. Previous tech said if it does it again they will RMA the router but dont hard reset as they wanted to see if they could get logs. So i call support again only to be told while my units are still under hardware warranty the included "tech support" is only 90 days and I'd have to buy a tech plan starting at $99. I'm like oh no thnkas you can just RMA, look at the history of the serial number. Tech tells me they cants RMA it unless they "troubleshoot" the issue and they cant do that unless i buy a plan.. I nearly lose it on the phone. guy puts me on hold for like 10 mins only to come back and tell methe RMA is approved. Replacement unit shows up 2 days later, all good right? wrong. I had the 750P model from best buy which is an AX5400, they replaced the router with the 750 model which is said to have a better cpu and mo0re antennas but is only an AX4200 unit. I do use the wireless backhaul to connect my audio system to my network and the things i have in the basement so I was a litter concerned. The first issue I had was getting the Satillies to connect correctly to the 750 as the sats are like the router the 750P model line, They would connect but never stay synced, googling the error pointed to bad signal even though they were in the smae spots. As luck would have it Support called me just to verify it showed up to which i told them they sent the wrong unit, they reopened the case and told me they would send a second replacemeent the 760 which is the new direct replacement of the 750p, i asked them to verify it works correctly with the satillies whcih they did. That showed up this morning, and the satillites just wouldnt connect, took about 2 hours to get them to connect and they still seem glitchy.. My patience with netgear had run out, I just picked up the TP Link Deco BE65 Pro BE11000 kit and will be setting that up in the morning then probably selling the netgear cheap or giving it to a friend or something.

Check Facebook marketplace. I was able to find and Orbi 2pck of WiFi 6 for $80. Works perfectly

My parents have same kind of house, with their Xfinity broadband in the 3rd floor TV room. I ran Cat6 across the back down to the 1st floor for back haul and an Orbi WiFi6 mesh router now gives great signal house-wide (yard too!)

I hated the WiFi 6 Orbi system I bought. It was lacking so many fairly basic features, such as QoS, firmware updates breaking basic functionality, and a very lackluster app-focused experience.  I replaced it with an ASUS WiFi 7 system comprised of a RoG router with two Zen nodes and it’s been a lot more solid with far more configuration options than I’ve ever seen on a residential router.  Maybe the Orbi WiFi 7 line has solved their earlier issues, but I’ll never buy one again based on my prior experience. 

I went from an old Orbi RB system to the 770 and have loved it! Sorry to hear so many haven’t. But so far it’s been great for me all around.

I’ve used before netgear Orbi mesh WiFi 6 router with two satellites. Worked well. Expensive but I guess was worth. Still use it now in the apartment but with one satellite in the bedroom only just in case

I have to agree on “consumer” grade mesh systems, I have tried Asus and two different Netgear Orbi systems (last one cost me $1800 at the time) and all I get is headaches. They last for a month or so and then lose satellites and devices are always dropping until I reset it and then a week later all over again. So I decided instead of dropping another $1200-1800 on a Wifi 7 Consumer Mesh I would invest in Ubiquiti equipment, now I don’t have it running yet but will be using Mesh on the second floor AP as I don’t care if it’s full speed or not.

I bought an Orbi WiFi mesh from a Costco a while back. I've had zero issues with it. I direct play 4k streams to my Apple TV 4K through WiFi with no buffering.

Also an Orbi survivor. Good for you!

Funny, I did the same thing only it just lasted two years with Netgear.