Midea - 4-in-1 PortaSplit 3.5 kW Portable Air Conditioner and Dehumidifier

"I had emails with them back and forth about the smell, assuming that it was covered under the warranty. They were not very helpful. In fact they were very dismissive and told me to get someone to clean it (almost as expensive as the air conditioner) or clean it myself (which I believe would void the warranty)"

"der Kundenservice war leider weitestgehend unbrauchbar und ich musste auf eigene Faust retounieren und mir dann eine neue kaufen als Sie wieder verfügbar war."

"Support was crap. ... Just said “it has to have a drain hose connected when running in dry mode” even though I told them repeatedly it was not in dry mode. ... It was in “cool mode” which isn’t even mentioned in the generic users manual."

"Unfortunately did not install mine until after the Amazon return window ended and I had collapsed the box. I had emails with them back and forth about the smell, assuming that it was covered under the warranty. They were not very helpful. In fact they were very dismissive and told me to get someone to clean it (almost as expensive as the air conditioner) or clean it myself (which I believe would void the warranty) so I used the wick trick to drain water from the a/c and purchased an extended warranty. ... I don't understand why they would have created an AC that didn't drain. ... My brother has two of them, one of which is full of mold"

"it got full of mold in 6 months ... I tried to remove the casing to clean the mold but it’s just in a really inaccessible spot deep in the cold air vent."

"I had emails with them back and forth about the smell, assuming that it was covered under the warranty. They were not very helpful. In fact they were very dismissive and told me to get someone to clean it (almost as expensive as the air conditioner) or clean it myself (which I believe would void the warranty)"

"makes a terrible high frequency sound"

"It’s loud enough to piss off sensitive neighbours close by if they have their windows open to be honest."

"Die Lautstärke bleibt aber gleich. Du hast einen Kompressor in der Wohnung. Seid da realistisch. Die wenigsten werden mit Gerät im selben Zimmer bei laufendem Betrieb schlafen oder homeoffice machen können (da vllt noch Kopfhörerlösung möglich). Daran ändert auch nix, wenn man sich ein Monoblock für 800€ holt und der Anbieter hoch und heilig nen neuen ultra silence Modus verspricht. Hier gibt es technische Grenzen."

"Nach draußen ableiten ging nicht, weil unter mir Balkone sind.."

"one fills up with condensation and has to be drained every 15 minutes. ... I ended up having to jury rig a constant drain hose to it and it works fine but I’ve never had to do that with a portable before."

"Unfortunately did not install mine until after the Amazon return window ended and I had collapsed the box. I had emails with them back and forth about the smell, assuming that it was covered under the warranty. They were not very helpful. In fact they were very dismissive and told me to get someone to clean it (almost as expensive as the air conditioner) or clean it myself (which I believe would void the warranty) so I used the wick trick to drain water from the a/c and purchased an extended warranty. ... I don't understand why they would have created an AC that didn't drain. ... My brother has two of them, one of which is full of mold"

"Leider kann man das Fenster nicht schließen oder auf Kipp stellen, dies geht nur indem man die Außeneinheit komplett abbaut."

"I returned it because the hose is just so big and very awkward to get into a window."

"Zudem ist die Außeneinheit dermaßen groß, dass es nicht nur unästhetisch aussieht sondern auch viel natürliches Licht abschirmt wird, wodurch es sofort dunkel in der Wohnung erscheint."