Sonos - Roam SL
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Reddit Reviews:
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Based on 1 year's data from Feb 15, 2026 How it works
Liked most:
2
7
"I only use for the Bluetooth to get any audio I want into the system."
"Mostly use it when I go outdoor via Bluetooth"
3
6
"I have zero problems with mine."
"I have two that stay plugged in and have never had issues."
"I do not have any issues with my Roam SL. ... Has not experienced any hardware issue since I bought it in 2021."
3
0
"I use mine by the grill during when I ’m moving between the house and patio."
"to throw in for trips etc."
"Mostly use it when I go outdoor via Bluetooth"
Disliked most:
0
4
"Terrible sound quality."
"poor sound quality"
"sound a little better"
0
6
"I just ordered and received one and it's been the worst out of box experience I've ever had. ... The minimal quick start and lights on the device didn't match the documentation and it went downhill from there. ... It wouldn't connect to the app, then I eventually got it connected manually and it wouldn't play because it needed an update. ... Of course the update would fail to install every time. ... I spent an hour with support to learn that the battery needed to be at a minimum charge level to update. ... The device doesn't have a way to determine the state of charge without using the app, and won't connect to the app if the charge state is too low. ... In retrospect a simple "charge this device for several hours before attempting to setup and use" in the box would have solved all my issues. ... If it was just off and completely dead I would have figured it out quickly, but it actually displayed lights and gave the appearance that something was working at first and started to pair with the app for a bit. ... It wouldn't play the sound to identify the speaker so I had to manually enter the number as an alternative."
"can’t seem to get them to connect to my system. Keeps telling me they need to update and I get an error. I’ve been on the phone with support twice now doing all kinds of things to try and fix them. Apparently they are sending an email with info to return them within the next two business days."
"the setup is so finicky I want to hurl it at a wall ... I think it’s because it defaults to trying to use wifi rather than Bluetooth."
0
11
"I just ordered and received one and it's been the worst out of box experience I've ever had. ... The minimal quick start and lights on the device didn't match the documentation and it went downhill from there. ... It wouldn't connect to the app, then I eventually got it connected manually and it wouldn't play because it needed an update. ... Of course the update would fail to install every time. ... I spent an hour with support to learn that the battery needed to be at a minimum charge level to update. ... The device doesn't have a way to determine the state of charge without using the app, and won't connect to the app if the charge state is too low. ... In retrospect a simple "charge this device for several hours before attempting to setup and use" in the box would have solved all my issues. ... If it was just off and completely dead I would have figured it out quickly, but it actually displayed lights and gave the appearance that something was working at first and started to pair with the app for a bit. ... It wouldn't play the sound to identify the speaker so I had to manually enter the number as an alternative."
"Completely bricked after 6 months"
"can’t seem to get them to connect to my system. Keeps telling me they need to update and I get an error. I’ve been on the phone with support twice now doing all kinds of things to try and fix them. Apparently they are sending an email with info to return them within the next two business days."
0
3
"I just ordered and received one and it's been the worst out of box experience I've ever had. ... The minimal quick start and lights on the device didn't match the documentation and it went downhill from there. ... It wouldn't connect to the app, then I eventually got it connected manually and it wouldn't play because it needed an update. ... Of course the update would fail to install every time. ... I spent an hour with support to learn that the battery needed to be at a minimum charge level to update. ... The device doesn't have a way to determine the state of charge without using the app, and won't connect to the app if the charge state is too low. ... In retrospect a simple "charge this device for several hours before attempting to setup and use" in the box would have solved all my issues. ... If it was just off and completely dead I would have figured it out quickly, but it actually displayed lights and gave the appearance that something was working at first and started to pair with the app for a bit. ... It wouldn't play the sound to identify the speaker so I had to manually enter the number as an alternative."
"my two won’t hold a charge so I can’t reset them and won’t connect to the app."
"I used several known good chargers without success, using the cable provided. ... Finally after seeing someone else have success with a high output charger I plugged it into a Thunderbolt dock and after an hour or so it came to life and started charging."
0
10
"I just ordered and received one and it's been the worst out of box experience I've ever had. ... The minimal quick start and lights on the device didn't match the documentation and it went downhill from there. ... It wouldn't connect to the app, then I eventually got it connected manually and it wouldn't play because it needed an update. ... Of course the update would fail to install every time. ... I spent an hour with support to learn that the battery needed to be at a minimum charge level to update. ... The device doesn't have a way to determine the state of charge without using the app, and won't connect to the app if the charge state is too low. ... In retrospect a simple "charge this device for several hours before attempting to setup and use" in the box would have solved all my issues. ... If it was just off and completely dead I would have figured it out quickly, but it actually displayed lights and gave the appearance that something was working at first and started to pair with the app for a bit. ... It wouldn't play the sound to identify the speaker so I had to manually enter the number as an alternative."
"can’t seem to get them to connect to my system. Keeps telling me they need to update and I get an error. I’ve been on the phone with support twice now doing all kinds of things to try and fix them. Apparently they are sending an email with info to return them within the next two business days."
"Most of the time, it will not connect to our WiFi."
heroofthewest1 1.0I just bought two from this deal, can’t seem to get them to connect to my system. Keeps telling me they need to update and I get an error. I’ve been on the phone with support twice now doing all kinds of things to try and fix them. Apparently they are sending an email with info to return them within the next two business days. It’s a real bummer, my experience with Sonos has been awesome up until now.
Similar boat here, my two won’t hold a charge so I can’t reset them and won’t connect to the app.
iainrfharper 0.2But do not touch the Sonos Roams. Great sound but the setup is so finicky I want to hurl it at a wall. I think it’s because it defaults to trying to use wifi rather than Bluetooth.
End of reviews
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