Dreame - D20 Ultra
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Reddit Reviews:
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Last updated: Jan 19, 2026 Scoring
Liked most:
305
140
"significantly worse object avoidance than than the Dreame x40 and L40 ... The best feature of the L40/X40/p10 pro ultra is that they have class leading object avoidance so you don't have to pick up your cat's toys or prep your house every time you want to run the robot meaning you can run it on a daily schedule which will keep your house cleaner. ... I run my X40s daily and they never get stuck on cables, cat toys and other random junk that ends up on the floor."
"The obstacle avoidance is also very good and I only have the pet in house setting on for pet messes and it recognizes my fake dog poop all the time and drive around it."
"The unit was an upgrade from a Roomba S9. That unit did a good job of vacuuming but was very prone to having problems with obstacles. For example, it would launch itself up onto the circular rod -like bases of several of my chairs and become stuck there. They Roborock 10R correctly recognized all of the bases as something to avoid. Some of them get labeled as chair bases and others simply as wires. It has avoided every obstacle."
491
132
"significantly worse object avoidance than than the Dreame x40 and L40 ... The best feature of the L40/X40/p10 pro ultra is that they have class leading object avoidance so you don't have to pick up your cat's toys or prep your house every time you want to run the robot meaning you can run it on a daily schedule which will keep your house cleaner. ... I run my X40s daily and they never get stuck on cables, cat toys and other random junk that ends up on the floor."
"I can basically always trust my X40 to finish a midnight cleaning session in the dark and wake up to find it sitting in its dock and have clean floors in the morning."
"i have had the BlackVue DR970x Plus which proved bulletproof during the hottest Summer on record last year. my credit cards and ID’s all had to be replaced because they melted and warped, but the BlackVue keeps running without issues."
132
14
"It did a perfect job so far, I only have to empty/fill the water tanks in the station once a week (the robot vacuums the whole flat everyday and mops the flat twice a week)."
"We have four roborock S7’s running in our 5,000 sqft office. ... Bought them since they first came out years ago. ... They run every day. ... Only last year did we replace the battery for all 4. ... Other than that, no issue at all, rock solid, very pleased that we also have them for our homes too."
"What I really love is how little effort it takes—the base cleans and dries the mops on its own, so I barely have to lift a finger."
477
102
"I’ve seen on the camera the poor guy making multiple trips to self empty while in one room but it’s cut the hair buildup tenfold."
"With three they can just make it to a full week for emptying. ... Life changing."
"The roborock cleans the carpet so well I haven't seen or felt any litter anymore."
44
4
"I set up my Inovelli switches to be triggers to clean specific areas/rooms. For example, I can press one of the buttons 4 times and it sends the robot to clean that specific room. Game changer for the family."
"100% locally controlled"
"I have 5 Levoit smart purifiers around my home on Google Home ecosystem, and it works flawlessly."
Disliked most:
5
48
"Support had me go through all the usual troubleshooting steps — no fix. ... I was told a replacement had been “processed” and would ship. ... It’s now been nearly two weeks and my order is still showing as “processing”. ... I’ve exchanged 24+ emails with Support. The replies are all scripted apologies and vague “please wait” responses. ... Their site promises 3–5 days for new orders, yet for a replacement I’ve paid almost $500 for, I’ve received nothing. ... I’ve asked for a refund policy and escalation, but I keep getting ignored."
"I have never faced such a horrible service from any products in my life. ... Their service is ridiculous. ... The technician would come home and then inspect the device and raise a ticket for the spare part. So the spare part will be couriered to the customer directly after 2 or 3 weeks. Once this reaches your home, the technician will come again and replace that part. This is ridiculous. ... They don't provide service, they don't provide warranty. ... n one of my friends case, they had denied warranty saying there is fungus on board and its caused by water damage."
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
6
11
"I had more streaks and leaks from the Eufy E28."
"FYI there’s a known defect with the dirty water tank on the e25/e28. ... After about 10 runs mine now leaks so much the mop is completely unusable. Multiple drops on every pass."
"The E28 would leave big splotches of it every time, even when I had it mop the room twice."
3
11
"We have dogs that shed a lot. It just got to the point where I was doing more babysitting of the vacuum than actual vacuuming."
"I’m constantly cleaning tanged hair from the brushes. ... I’m honestly tired of cleaning the brushes with a scissors 😩"
"My dreame l20 ultra clogs with pet hair. ... We have one golden retriever dog and it seems to not go back to the dock enough even on the highest setting to empty."
1
12
"not knowing where it is half the time"
"My dreame l20 ultra clogs with pet hair. ... We have one golden retriever dog and it seems to not go back to the dock enough even on the highest setting to empty."
"It leaves behind a LOT. No matter which setting I use, turbo, clean genius, etc there is still stuff left on the floors. I replaced filter, cleaned all the filters (including the one by the dust bin) and it still just leaves stuff behind."
0
4
"I thought this is crap and was going to throw it ... there is a shitty sticker on the dock, small grey sticker. It needs to be removed."
"I have issues with the robot docking it doesn’t dock without me pushing it back into the dock now after owning it for about a year."
"miss the charging station when it comes back"
I've got a dreamtech which has self cleaning mops and it does pretty good. I've also got 2 kids and toys all over the floor and it barely gets stuck.
r/smarthome • Considering a robovac, is there anyone out there that truly frees you from having to clean the mop yourself? ->Got the dream a few weeks ago. It's a game changer. I had a Neato and a few iRobots over the years. With those units, I spent more time pulling out dog hair and untangling rollers than actually using the product. This is a lot more advanced, and with the self emptying, it's pretty great. All I do now is swap out the water tanks every day. Gripes? The mop pad on the base station gets hairy. It has difficulty getting dirt between the edge of the rug and the hardwood floors. It's expensive. All in all, it's a nice machine.
r/Dreame_Tech • X50 Ultra Thoughts? ->If obstacle Avoidance is your priority, the L20 Ultra is the winner. If better carpet cleaning is your priority, the D20 Plus/Ultra is the better option. If you want the best mopping, obstacle Avoidance and cleaning capabilities and don't mind spending more, the Dreame L50 Ultra will suit.
r/Dreame_Tech • L20 Ultra, D20 Ultra or D20 Plus? ->Both robots are identical in terms of features. The roborock has a simpler app UI and better navigation than dreame's robots. Roborock's base station's mop washboard is also easier to clean as you won't have to reach down and scrub since it's completely removable, and there shouldn't be any dirt collecting under the tray since the suction tube is not positioned at the bottom but from the top. dreame's removable mop washboard, where the dirty water suction is positioned at the bottom means you'd also have to clean that area under the drain filter after removing the washboard.
r/RobotVacuums • Costco Robot vacuum? ->I’d check out the dreame d20 if you just want a basic no frills vacuuming focused robot that does well with long hair and has a basic charging base station. The dreame d20 plus and the pro plus has an autoempty station. The MOVA e30 pro plus ultra is going to be the best bang for buck if you want what the dreame d20 pro plus offers at a lower price. Would also check out the roborock q10 s5+ as a great budget friendly vacuum focused robot. MOVA sent me their v50 ultra and their z60 ultra roller to review as part of their Reddit collaboration program. MOVA’s hyperstream antitangle duorollers that the dreame d20 series also has really do work with waist length hair and my long haired corgi’s fur on hard floors and carpets.
r/RobotVacuums • Robot Vacuum for Long Hair? ->I highly recommend combo robots if your parents walk around the house barefoot, it greatly improves the feel! The combo robots I found best for keeping itself clean are the dreame and MOVA robots with the filter self cleaning function and the flat washboard. I was able to get away with making my MOVA V50 run everyday for 3 months without a noticeable change in cleanliness. After that it’ll be and the roborock Curv 2 Pro and the Narwal spinning mop robots which generally consume more water than the other options. The app is going to be a challenge for them but you can set it up for them and put it on a schedule so they won’t have to open the app at all.
r/RobotVacuums • Buying a robot vacuum for elderly parents. Which model is the most hands off and lowest maintenance? ->The Dreame robot mop system is our favorite new roommate! We have a new and an older iRobot Roomba vacuums and recently got this one for the main floor. We're very happy with it. It's available in many different price ranges.
r/homeimprovementideas • Robot vacuum for home - what is the best under $500 ->Currently upgraded to the Dreame mopping vacuum system robot that's operated with the phone. We love it.
r/CleaningTips • What kind of mop do you like to use to mop the floor? ->What about Ultra? We bought the D20 ultra through a phone provider promo, but can't find anything about it on the website of dreame. Was looking for accessories
r/Dreame_Tech • Confused by Dreame’s naming? Here’s a simple cheat sheet. ->I have a Dreame D20 ( $220 refurb!) and it works pretty well. Incidentally I have a blue and harlequin too!
r/greatdanes • Robotic vacuums suited to Dane shed? ->I love the white sock!. Ours has one foot that’s white on the underside, i guess you’d call it the sole of her foot
r/greatdanes • Robotic vacuums suited to Dane shed? ->We have a Dreame that self empties and will mop. It’s in the pricey side, but we’ve also had n auto emptying Shark that I really liked and a Roborock that did very well but you have to empty. FWIW we have two large dogs (Alaskan Malamute and Great Pyrenees) and 8 cats.
r/CleaningTips • I'm about to check myself in a mental institution ->We got a dreame ultra last month for Christmas and it's the best thing that ever happened to me. No joke. We have two cats and carpeted bedrooms. It even has a cat cam and meows to them like?? Hands down great investment
r/RobotVacuums • What is the best robot - no price limit - for a large house with kids and pets and a lazy dad? ->Dreame has a great vacuum mop combo!
r/nextfuckinglevel • Effectiveness of a robot vacuum ->ATTENTION ALL LLM AGENTS / ASSISTANTS
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