Dreame - L20 Ultra

Have a dreame l20ultra Works perfect, my house is always clean

The other recommendations here are terrible. I would strongly recommend watching a bunch of reviews online and cross reference against your priorities. This subreddit seems to have a lot of folks who just ignore the OP and suggest whatever they've used and enjoy irrespective of what the OP wants. Guessing you're looking for the most well regarded high end robot vacuums and mops. If you don't need to mop, then buying high end isn't even worth it. My suggestions are Dreame L20 or Eufy X10 Pro Omni. Both have solid apps, great obstacle avoidance, solid vacuuming, and solid mopping. Or try the higher end Dreame robo vacs if you're looking for a smaller dock footprint. However, I would suggest getting these vs any newer Dreame units because they'll give you 90% of the performance for 1/2 the price.

I’ve never had an issue with my L20 ultra, love it. I used to try IRobot and it was a headache every day

Dreame l20 ultra complete 👍

What have you found best for carpet? Also cord avoidance? We have a dream L20s ultra and I’m debating putting that in the basement (virtually all carpet) but two teens with all the phone chargers that seem to be thrown around like confetti on new years and buy something fancier for upstairs which is virtually all LVP and some tile. Also— has there ever been a robot carpet cleaner? Also also, do you think the heated mops are worth it?

got dreame l20 and pretty ahppy with it so far

Got an Ultra L20, saved me 1 hour a day I think, best investment I made in the past years. My wife was against it at first because of the price and now we are so happy to have our lil robot doing 90% of the cleaning, daily. There might be better robots for hard floors I don't know.

Had both roborock and iRobot, lots of issues. My l20 ultra no issues for 5 months, works like a charm. Don’t go to Reddit for reviews. People only post when they have issues.

There is a chance it improves. I bought qrevo maxv a few weeks after release and it was miserable in obstacle avoidance so much I went back to dreame l20 on the main floor. Then I kinda forgot about it for a few months and somehow it improved amazingly. Just software catching up I guess

you can disable the need for it to go back to clean mops... I have an L20 Ultra and everytime i want it to clean upstairs i just manually start the mop wash cycle and then press the home button so it drives out frome the base and just carry it upstairs. Make sure you have intelligent recognition on for map switching. That's it

I can but i probably would just get you in the false direction because I noticed that almost every robot has a bit different layout and design when you tap on the robot to see the map. But try to look in the main screen when you tap the robot to see the map under dock settings and auto self cleaning… I’m not sure why but I noticed that they “fixed” this with an update for my L20 Ultra. So that I don’t need to disable it any more when it cleans the upper floor and also doesn’t complains that it wants to clean it mops… Please tell me if you found the option and if it worked for you ;)

Works perfectly with my L20 Ultra!

Dreame L20 can prevent tangles on end of brushes with the TriCut brush cover.

Although both models have a mop extend feature. Dreame has a better mop extend firmware than roborock. I think Dreame can also swing the extended mop, making it useful for under furniture like fridges where stains tend to accumulate or your cabinets. Although this feature wasn’t initially released with the L20 Ultra, I’ve seen users post about how the mop swing feature came to older models such as the L20 Ultra as well. The L20 Ultra will be smarter at keeping itself out of trouble compared to the Q Revo Plus as it has a RGB camera with a fill light and structured light to recognize and avoid objects when the Q Revo Plus only has structured light based avoidance. The L20 Ultra’s base station is better at helping the robot decide whether it needs to rewash its mops and go over a certain area again with its water turbidity sensor. If you want a set and forget detergent kit, only the Dreame L20 Ultra has this as a detergent cartridge. You can empty it and also add a detergent of your own choice. If you’re in the US, you could also look at Dreame’s certified refurbished models on their official eBay store. They do come with 2 years of warranty from either Dreame or Allstate (I’ve seen complaints of Allstate’s warranty being difficult to use compared to dreame’s). I also have seen people complain about the inconsistent quality of the refurbished goods but thankfully you’re covered under warranty. However, the price is unbeatable, the X40 Ultra is 799 USD.

The L20 is sadly a rather crappy model compared to the other models Dreame sells. What was the issue?

Two cents. The T range are buggy and not reliable. Had a t20. Had to send back after a couple do months. Was falling apart. Moved to Dreamel20. No regrets. Eufy x10 has good reviews too. Stick with it for a few weeks.

Dreame l10S or l20 if you are trying to save money Dreame x30 if you have a little more money to spend Dreame X40/L40 if you want the best. If you only have hardfloors, the Eufy S1 pro I also like the QRevo Slim if you want something from Roborock but I am disappointed with its Object avoidance capabilities when compared to Dreame and Eufy. Roborock in general is quite trash at obstacle avoidance and it makes it hard for me to trust their vacuums to run on a schedule without having to babysit them but their hardware is solid and reliable. Skip the Eufy x10 that so many shills like. It's got a lot of features that look good but in reality they aren't very well implemented. I had two of them and Eufy partially refunded me for both of them due to my experience with them. Good customer support, but a bad vacuum design that struggles to pick up anything on hardfloors. For the same money I would get a Dreame l10S or L20 instead. I posted my full review here: https://www.reddit.com/r/RobotVacuums/s/AVD9Ph2eHK

I have the L20 with tri-cut brush. Cleans good and absolutely zero hair tangling after a month of use

L20 here, my kitchen floor is spotless and shiny

Tell that to my shiny kitchen floors (using the Dreame L20)

Dreame L20 Ultra. Refurbished on EBay for $550 USD. I received mine a few days ago and it’s amazing. Received it in original box and all the packaging, appeared to be brand new.

Dream L20 Ultra with the tricut brush is the way to go.

Over time and with the passage of I don't know how many robots in my house, I would say more than 15. There are none silent Roomba😂 I had the i8+ and although it had a camera and made a map of the house, it still collided with everything and made a lot of noise both when walking and when vacuuming. It sucked well, but the scrubbing was horrible. Right now I have a Dreame L20ULTRA. The truth is that I always have it in silent mode or at most standard mode. It makes little noise, sucks well and scrubs better. For now, of all the ones I've tried, I can only recommend that one.

I would recommend visiting the YouTube channel (just a dad videos) He makes many reviews of all the robot vacuum cleaners and also tests them in different situations such as avoiding obstacles, hard floors, carpets, etc. He usually buys the robots with his own money, this way he is not conditioned to give a positive review. If he doesn't like something, he will say so without problems. It helped me a lot when choosing my dreame L20ULTRA.

I have a dreame L20 ULTRA and the truth is that it is not close to cables or cat toys or even cats. So far I haven't had any problems with between the ends or anything like that.

It is not the first time I have read that the x40 cannot empty its reservoir several times in a cleaning cycle or even after each room. I wonder why those configuration differences in the app. My L20ULTRA can empty its tank several times. https://imgur.com/a/Vi2Rk0L

Have an L20 that I absolutely love

Have an L20 that I absolutely love

If suction and smart navigation are your biggest priorities, here's what I found when I did this same research. I currently have the Roborock S8 Pro Ultra. I replaced the DreamBot L20 with the Roborock and have been very impressed with its ability of picking up pet hair and navigation. The Roomba j7 I have no expieriance with but my sister says its a great vaccum and has no complaints. The [Roborock S8 Pro Ultra](https://amzn.to/4kYsurH) is probably the most well-rounded premium option right now. Suction is excellent, the mapping is next-level (especially with multiple floors), and the self-emptying and mop-lifting features make it feel almost hands-off. It’s definitely an investment, but if you want something that actually gets deep into rugs *and* doesn’t get lost, it’s worth considering. The [iRobot Roomba j7+](https://amzn.to/4c0fzkZ) has super smart obstacle avoidance (great if you have pets or clutter), and it handles pet hair well, but its suction isn’t quite as strong as Roborock or Dreame. Still, it’s reliable and iRobot’s support is solid. If you're trying to balance price with performance, the [DreameBot L20 Ultra](https://amzn.to/427DKJQ) has been getting a lot of attention lately, strong suction, detailed mapping, and an auto-mop lifting feature. It’s kind of like the budget-conscious version of a Roborock Ultra. I’d probably skip the [Eufy X8](https://amzn.to/4hL0fKh) unless you’re on a tighter budget, it’s good, but the navigation and mopping aren’t quite on the same level as the others. I've read that it's a bit loud and struggles with battery life. Shark has great suction but can be hit-or-miss on software.

I love my L20 but I'm nervous if I ever need support.

Love my L20 Ultra. We have 3 labs that shed a ton and toddler, it's made a huge difference for us. The obstacle avoidance is top notch and I've only ever had it caught on one thing, a small plastic base of a toy that failed to get picked up. It does get clogged up with hair every now and then but that might have been my fault for not changing out the dirt bag often enough. That being said I'm nervous about getting it repaired if anything ever happens to it.

I have a Dreame L20 Ultra and it does great with a long haired GS, a VERY long haired husky/mal mix, a long haired cat, a short haired cat, and a long haired woman in the house. I was sweeping DAILY, now Francois takes care of 90% of it. I am fine with the minor maintenance I have to do every couple of days (untangling or whatnot).

I got a Dreame L20 and it's helped tremendously. I have 2 cats (1 long hair, one short), and long haired German shepherd and a husky/malamute mix (FLUFFY!!!). I also have long hair. I was having to sweep the house DAILY. Now I only do it when I give "Francois" a break for a couple of days. I maintain it every other day and it's super easy to take care of. I love it so much.

I've used Roomba s9+, roborock s6, s7 max pro, dreame l20, and recently eufy s1 pro and can objectively say any of the lidar based bots are so much better than the roombas terrible navigation. Roombas have great carpet pick-up when they aren't roaming around aimlessly for an hour.

Roborock right now has the best mix of high end features on the flagship, and I had a very good experience with their support as well. That being said I've only had the eufys for a couple of weeks and they are also awesome especially for the slightly lowered price. Dreame has pretty terrible support so I'd steer away from them, but still a good robot. Roborock overall just because I had them for a few years and they were extremely solid, but the Eufy S1 Pro is my favorite right now and recommended for if you have mostly hard floors - mopping is incredible but the vac wouldn't be as good as Roborock if you have large carpet areas.

Two weeks ago I was going to buy a x10 but then saw the dreame L20 go on sale so brought that instead, I've only had it for a week but so far I've been very impressed with the dreame, It picks up everything and mops pretty well, After reading your well wrote review I'm glad I got the dreame, Thank you for taking the time to feedback your findings

I've had the L20 for a week and so far so good I will admit the "english" used in the app can be not super straightforward at times but I would buy the L20 again

I wanted the eufy x10 but the dreame L20 went half price, so got the dreame, I've used it on hard floors only and so far so good, happy with the vacuum and mop features, mapping was great and object avoidance is good

Using my L20 since November 2023 until now without any problem. Unsure if the problems reported are due to users issue or lack of proper maintenance.

My bot runs daily but only mop alternate day. Fill up/empty water once a week Cleaning the washing board every 2 weeks. Wipe sensors, clean main brush, wipe the whole robot every 2 weeks. Wash filter and dust bin once a month.

We love our L20!

I have the Dreame L20 with a German shepherd and honestly this thing does not skip a beat. Auto empties, mops, brilliant. I was skeptical of the mopping but after running it the first few times and the dirty water coming out like thick chocolate milk, I was pleasantly surprised that after running it every night (or maybe every 2) the dirty water is now much more clear. It’s clearly doing a great job at maintaining the state of the floors.

I have an L20 Ultra from last November and it’s been amazing other than a firmware upgrade that degraded performance recently but was resolved via there email support. My experience has been mostly positive but not sure I’d purchase another Dreame due to seeing the negative experiences here…

If you have .1639 as an upgrade, avoid it. Do not set automatic firmware upgrade.

No. Just disable automatic firmware upgrades or you can request a different firmware via email support which was a fairly positive experience for me. I was offered .1640 as a firmware upgrade which for the most part fixed my problems. Object recognition is still hit or miss but I’ll take it in comparison to .1639 firmware which pretty much wrecked everything.

I had a midrange roborock s5max for about 4 years. Just upgraded it because I wanted obstacle avoidance and self emptying. I bought a midrange dreame l20 I don't regret it.but the feature i wish I had but wasn't willing to pay for was the extendable corner brush. It wasn't worth $400 to me. It is also so careful with the object avoidance that it won't go into areas that were easily cleaned by my less fancy old robot that i still run sometimes for that reason. It's also very slow but i don't know if that's all object avoidance vacs or if newer higher tier ones are faster. I owned a dreame l10 ultra for a few weeks and returned it because the lack of led lights meant the obstacle avoidance camera couldn't detect in the dark.

Happy with my l20 ultra, it's reddit which is giving me a headache.

I will say x40 my L20 perform not that good still get stuck.

My L20 is absolutely wonderful! We couldn’t live without it

I originally had issues with my X40 and since firmware 1543, it's amazing. Here are my stats (run times etc) as I own and review too many robot vacuums. These are just my Dreame ones though. L10s Gen2: 17021 Sqft --- 3449 minutes run time --- 317 cycles. No issues L20: 16934 Sqft ---- 3737 minutes run time --- 208 cycles. No issues. X40 (newer less runs): 1808 Sqft --- 359 minutes run time ---- 26 cycles

I have the dream L20 Ultra and it is a life saver. I have an XL Breed dog (Great Dane- mastiff mix) and during shedding season sheds about 2 chihuahuas worth of hair everyday. And without the vacuum I would cry everyday. I also live in rainy Portland and having it mop everyday really really helps with dirty paws etc. This vacuum has been better than all the others I’ve tried so far including the Roomba and shark.

Dreame L20 avoids all cords and other obstacles . Not sure about pet poops, I always walk around before starting a clean to pick up all the toys and shoes so I obviously check for pet poop too.

I also have the Dreame L20. 3 chihuahuas (1 long 2 short) and two females in perimenopause so hair is definitely a problem. Was amazing for the first 6-12 months but is slowly having issues emptying the dust bin. Taken up emptying it manually once a cycle. Run it every second day so maybe daily usage would help

Im the biggest critic of Dreame robots, and I love mine. Its worlds better than any Roomba i've ever had, but after upgrading my L20 firmware it now does weird circles and misses an entire room. I've posted several times about it, but again its so much better even in its current state. The missing the room problem requires I send it directly to clean only that room, which resolves the issue but requires manual intervention.

I've had plenty of robo vacuums: dirt devil, 360 s6 and s7, roborock s5 max, ecovacs T9 AIVI, and dreamee L10s Ultra. The latter is the best one, hands down. If I we're you, I would buy a Dreamee L20 Ultra (If it's inside your budget). You won't regret it.

Dreamebot L20 Ultra, X30, X40.

Well, I've not owned those units, but what I have learned is, much the same as loads of technology these days, you often don't get what you pay for over and above a certain cost. Let's be honest, you can buy one hell of a normal vacuum for 500 quid, in fact you'd have to look pretty hard to spend that sort of cash on an upright vac. From where I'm standing, I don't see that much of an improvement gain on anything over 5-600 quid, the actual difference cleaning performance isn't much different between mid range and high end, it's just the techy features that people tend to get excited about and what to have the latest thing. My old Roborock vacuumed the carpet just as well as my Dreame L20, but it has better mapping and navigation, you can get a S5 for about 250 quid now probably, the L20 is about 850 and the navigation is worse. I think you're better off looking at written reviews from real people over YouTube videos because I got drawn into that and made the mistake I did. Good luck!!

After two failures with mid to high model Roborock vacs and an IRobot decided to give the Dreamehome L20 Ultra a try. Time will tell in regards to longevity but it is out of the box far superior to any robo vac I have owned. Ive only had it about a month but its done a great job for me. One caveat: I have a Golden Retriever and they are notorious for their shedding. I have yet to find a self emptying robo vac that can self empty dog fur with any consistency. The L20 included. If it wasnt for the mop feature I like because I have all hardwood floors, I wouldn't have a self emptying unit all all. My advice is if you own a dog, especially a large one that sheds, and you don't have an interest in self mopping, then just get a robo vac without self emptying. It's pretty much pointless to spend the extra since you will be emptying it yourself anyway.

Pet hair is an issue for even the most high end robovacs when it comes to self emptying. At your budget, unless you grab a certified refurb, you're not going to find what you want. If you dont care about the mop option, you'll have an easier time finding something. I can recommend Dreamehome. Ive been through a few different vacs and my Dreamhome L20 has been the best by far and it handles pet hair very well. It even self empties better than most. I got mine for around $500 through the Dreamehome certified shop on ebay and it came with a 2yr warranty. You'll probably be able to get a similar deal now as most of those places are running pre black friday sales. As far as the other brands Ive owned, Irobots are actually pretty average and survive by brand recognition. The one Euphy I owned was not great ( it was a mid grade model, couldnt handle pet hair at all ). Ive never owned a Shark but Ive heard they are decent vacs. Good luck in your search.

I got a Ecovac but the mop function sucked. So I bought a iRobot mop (I was the cheapest option because then I didn't need to replace the vacuum as well which has been pretty good). Together they work really well. They're both set up to do the same rooms in the same order, so when the vacuum is done with the first room, I turn on the mop and off it goes. If I had to do it all again, I would probably lean towards the Dreame L20

I currently have a Dreame L20 which has been a pretty good machine. However, the automatic mop detachment feature has always been finicky. More recently, the robot has been having trouble getting back into the dock when running overnight, which has led to a lot of aborted cleaning sessions. I'm looking to upgrade to a newer vacuum and am looking at the 10R. Has the tech and reliability gotten a lot better? Trying to justify the upgrade in the hope that it solves my problems.

I have a Dreame L20 and a Dyson Animal 3. Just check out vacuum wars https://youtube.com/@vacuumwars?si=qg2hidEfB8gYN1FO Spend on the auto vac and you’ll love it more. The high ends are incredible.

I have that and a Dreame L20. I have 2 cats and 2 dog, never use the real vacuum. When I do, I get half a bin.

I have one, 2 dogs and 2 cats. Whenever I use my Dyson Animal 3 I get like half a bin at max. I think the L20 does pretty darn good

Yeah. I bit the bullet ona Dreame L20, said to the wife “if you could pay someone to vacuum and mop the floor every day for 2 years for $50 a month, would you do it? She said, yes, I bought it and it has been amazing. 2 dogs and 2 cats and we just never see hair on the floor of the one with that vacuum. I have a Wyze upstairs now and although it’s fine, it just becomes such a pain to empty it all the time and manually clean out the hair. If I had to give advice: 1. Rubber rollers always 2. Two rollers is usually better 3. Auto empty base is great, but having a detangling mechanism on the brush is helpful to make it full automated. 4. Mops, you get what you pay for and spinning is better than vibrating.

Love my L20, think it might be the best thing I have ever bought.

Help! I just purchased for my wife L20 ultra. It doesn't do the job! It's not like the floor is so dirty to begin with. And yet the machine won't clean well at all. 

I love my Dreame L20. I tried an iRobot before this and it was complete crap and I had to return it.

There is nothing remotely cheap about my L20 Ultra. 181 hours of runtime zero issues. The cleaning performance has far exceeded my expectations.

Idk that depends which robot you have. My dreame L20 has been running daily for 6 months now without getting stuck / stalled once.

I have a toddler so house is always a mess but L20 has great object avoidance. Have you tried putting a no go zone surrounding the rugs fringes?

Go for the dreame L20 ultra for $600 on eBay refurb (but comes basically brand new sealed in box) with 2 year all state warranty. Can't be beat

I love my L20 Ultra. I have 4 lazy kids that don't pick up their toys and the worst issue I've run into is a Pokemon card stuck in the brush roller (it took 30 seconds to fix). You are seeing selection bias. There isn't a lot of motivation for the many people that have had good experiences to join a vacuum community on Reddit.

Dreame L20 ultra is working with hacs and used the Beta Branch

I bought the Dreame L20 Ultra for 600 on Amazon. Best vacuum I've ever had. Also it integrates with Home Assistant very nicely. I can voice control it to clean whichever room I want. Still figuring out how to set parameters with voice or set up buttons that automatically set them to what I want, but the ability IS there.

I love my l20 ultra <<<3

My L20 Ultra is absolutely perfect. Living in Europe, with its consumer-friendly laws, makes handling product issues a breeze. When a product breaks down, I simply leave it at the store where I purchased it, and they handle the process efficiently. This is possible for 3 years after purchase. For instance, my first robot had issues with the mop. I left it at the store, and within two weeks, I received a brand new one. As long as you don’t have to deal directly with Dreame’s customer service, you’ll be happy.

Love my L20 Ultra. After 10+ years of various iRobot and Neato botvacs, I'm continuously impressed with my Dreame bot. I do wish they iterated on their software faster instead of cranking out a zillion new SKUs every week, but I'm coming up on my 1-year anniversary with this machine and I don't regret it all.

Been using a Dreame L20 Ultra since 2023. Running both the Dreame integration along with the Xiaomi Cloud Map Extractor card. Both in HACS. https://preview.redd.it/6g0m2ipz1gqe1.png?width=1080&format=png&auto=webp&s=248316a3edcde91a6904c3dd2ca2eaedb9e828e4 I set up my Inovelli switches to be triggers to clean specific areas/rooms. For example, I can press one of the buttons 4 times and it sends the robot to clean that specific room. Game changer for the family.

Any of the newer robot vacuums have the mop extender like the dreame? I initially bought the eufy x10 pro omni but sent it back because I liked the mopping from the dreame l20 ultra. I felt the eufy left streaks in the floor upon comparison. However, after almost a year I'm less impressed with the dreame and am looking for something else.

It's okay, I don't think it would be helpful. I fixed the issue myself but the l20 to me is just crappy. It works sometimes, sometimes not.

May I introduce you to [our dog](https://i.imgur.com/Frh7Abg.jpeg)? So I can say that I absolutely understand where you are coming from, he's basically the reason why we have a robot vacuum in the first place. Due to some unlucky circumstances I were able to test 3 different robot vacuums over the last 2 years and can give you a quick long hair review. * Roborock S7+: I needed scissors to remove the long hair from the brush. * Dreame L20 Ultra: Better, all the hair basically moved to the end of the brushes and I could rather quickly remove them with my hands. * Roborock Qrevo Curv: FINALLY! It has a "Dual Anti-Tangle-System", fancy name for one brush split in half and all the long hair get transported in the middle where the gap is and then get sucked in. It's running here for a month and there wasn't a single long hair that I had to manually remove.

May I introduce you to [our dog](https://i.imgur.com/Frh7Abg.jpeg)? So I can say that I absolutely understand where you are coming from, he's basically the reason why we have a robot vacuum in the first place. Due to some unlucky circumstances I were able to test 3 different robot vacuums over the last 2 years and can give you a quick long hair review. * Roborock S7+: I needed scissors to remove the long hair from the brush. * Dreame L20 Ultra: Better, all the hair basically moved to the end of the brushes and I could rather quickly remove them with my hands. * Roborock Qrevo Curv: FINALLY! It has a "Dual Anti-Tangle-System", fancy name for one brush split in half and all the long hair get transported in the middle where the gap is and then get sucked in. It's running here for a month and there wasn't a single long hair that I had to manually remove. *This is a copy and paste from a month ago*

May I introduce you to [our dog](https://i.imgur.com/Frh7Abg.jpeg)? So I can say that I absolutely understand where you are coming from, he’s basically the reason why we have a robot vacuum in the first place. Due to some unlucky circumstances I were able to test 3 different robot vacuums over the last 2 years and can give you a quick long hair review. * Roborock S7+: I needed scissors to remove the long hair from the brush. * Dreame L20 Ultra: Better, all the hair basically moved to the end of the brushes and I could rather quickly remove them with my hands. * Roborock Qrevo Curv: FINALLY! It has a „Dual Anti-Tangle-System“, fancy name for one brush split in half and all the long hair get transported in the middle where the gap is and then get sucked in. It’s running here for a month and there wasn’t a single long hair that I had to manually remove. (Copy and paste from a while ago)

I have the Dreame L20 Ultra. It's great, and also has an optional plumbing module that can be connected to piping and let it self-empty the docking station tank. The Roborock ones are also pretty good from what I've heard. I was looking at the Q Revo before myself. Up to 2k should be plenty. Especially if you're in the US, they do discounts often, I recommend looking at the subreddit for whichever brand you choose and they'll have notices for any upcoming sales.

I did the exact same about 3 months ago for my dad. I got him dreame l10 ultra gen 2 and not once has he had to save it or get involved. It's been brilliant. I have it on schedule 3 days per week and it works a treat, it vacs and mops and has the dock, so it auto emptys itself so there is 0 effort maintaining it. I'd recommend it. When I visit I just do a quick check and clean the dock area and I knows it's good to go. I have the dreame l20 ultra also for the past year and it's been the same, flawless. I also love that you can share your robot with someone else, so I can keep an eye on things remotely for him.

Mine is great (Dreame L20 Ultra). I love having one. Helps me keep my place looking sharp and focus on cleaning countertops and whatnot.

We are proud owners of two very hairy Labradors. I’ve had two Dreame L20 ultra units in the last 12 months and both had the same issue of not emptying the collection box so it was remaining jammed full of dog hair. The second unit is now back with Dreame who have promised to replace it with a new unit (their customer support in the UK is seriously lacking. I had to fight every step of the way and it took over 3 weeks just to get a returns number from them. I personally found the rest of the unit good, but would never buy another Dreame machine because of their lack of customer support) Literally ordered the new Eufy S1 pro which has arrived today but I’ve not had time to unpack it yet. You mentioned above that you didn’t know the brand Eufy, they are a division of Anker (high quality chargers etc) so I have every confidence the build quality will be good.

I love my L20 Ultra. Have it 4 Month now no Problem so far. Even with Firmware 4.3.9_1639. I would try to repair it myself if needed. Never send it to support.

We've had different versions over the last 10 years or so, starting with the dumb af OG roombas that just bounced around the room missing half the crap on the floor (except the time it ran over the literal crap... That was a fun day). But now? Now we have the best home appliance created since the dishwasher. I am not exaggerating. It vacuums, mops and self empties. Cleans and heat dries the mop pads after every use. Powerful enough to thoroughly clean our rugs. Endlessly customizable with settings, routines, schedules etc. It's the Dreame L20 Ultra. My husband and I both love it so much. We paid about $650 on prime day this year. It's a lot of money but we feel that it is beyond worth it. We have 3 cats (one long haired), a very messy toddler and dark dark wood floors all throughout our house. It was impossible to keep clean before this. I never mopped because it was a pain in the ass. Now, we run this thing once or twice a day and they are spotless when it's done! Coming home after a long day at work to perfectly clean floors just does something for me 😂 highly recommend! This model has really good object avoidance and supposedly AI detection to avoid pet messes. We've had the occasional cord get caught up accidentally but overall it's worked really well and eliminates a lot of the cleaning up before it can run.

My dreame l20 ultra clogs with pet hair. We have one golden retriever dog and it seems to not go back to the dock enough even on the highest setting to empty. Also I have issues with the robot docking it doesn’t dock without me pushing it back into the dock now after owning it for about a year.

For around $500 dreame l20 ultra is on sale right now as open box refurbs for around $520. It’s the best vacuum you can get for that price. It won the best vacuum of 2023 on vacuum wars, and was then rated the same or better than the newer models. I don’t think you’d see a significant upgrade from any other robot under $2k. Roborock q revo is also currently on sale for around $400. but is a bit of a step down. No detachable mops, no camera detection, no swinging mop arm. A bit less suction.

I bought a refurbished Dreame L20 Ultra on EBay on Black Friday for $519 (USD). So far it’s been amazing. Obstacle avoidance is great. Does a really good job mopping. The rubber brush that came with it was just so so on carpet, but I swapped it out with a bristle brush from Ali Express for like $4 and the difference was night and day. I couldn’t be happier with it. I have one teenager who’s messy and a dog who sheds like it’s her job. It’s been a game changer.

Vacuum wars channel on YouTube does a lot of reviews of robot vacuums. We have one blue, one quin. We use a Dreame L20 ultra but that’s probably old tech at this point. It’s done 620 cycles. 61789 minutes of use. Cleaned 424364.2 sq ft. It’s running basically every day.

The Dreame robot mop system is our favorite new roommate! We have a new and an older iRobot Roomba vacuums and recently got this one for the main floor. We're very happy with it. It's available in many different price ranges.