Dyson - 360 Eye

I have an original model of the Dyson vacuum and it's great still. I know someone who had a Dyson ball vacuum that said it was a POS. The Dyson hair dryer is also an overpriced POS. I won't buy another Dyson product. There are too many other options.

I have a UK model 360 eye.. my son in law brought it to Australia for me when they weren’t available here. If I want anything from the UK I also have the option of using MyUS as they provide a UK forwarding address as well as a US one. Maybe you can buy one online from the UK? I love mine and I follow up washing the floor with the Dyson Wash G1.

Hi DJCurrier, Matic co-founder here. We did lots of work here and have tested our robot extensively. One of the design principles was that a cleaning robot shouldn't pollute homes with noise. Hence, we really dug into suction power. We realized that lots of companies used suction power/noise as a metaphor for efficacy, but the brush roll is the biggest piece of the puzzle (think of manual, rotating brush sweepers of the '60s that picked up everything -- they were fine for hard surfaces, only rugs needed vacuums. But then most of our surfaces are hard surfaces, and too much suction actually bald rugs (i learned this the hard way when Dyson 360 Eye got stuck on our nice rug due to high suction and then entire patch of rug was gone because it stayed for 45 mins till battery ran out..sigh). So we designed a multi-surface brush roll and actuated cleaning head that dynamically adjusts height based on floor type and thickness of the rug. This allows it to not only clean rugs and hard surfaces really well, but also have the same efficacy. We felt that if the vacuum is quiet and as effective as anything out there, it will result in more usage, as it's not as much of a noise nuisance. (And kids/pets don't get scared of it). If you go to our blog on our website, we describe our brush roll design in detail and our mop roll. In addition, two external reviews recently came out (more will come soon) in Wired and Dr. KnowItAll's YouTube channel. You can get some 3rd party clarity there too. Happy to answer any questions you may have via DM too.

Got the Dyson 360 last month and so far loving it. We have carpet throughout the house and Dyson 360 does a great job of vacuum. Haven’t used the upright Dyson since the arrival of the 360 Vis Nav. I run it every other days. Read many negative feedbacks and stories on the Vis Nav but that seems to be related to the old firmware.

If this is true I’d gladly buy one. I need a strong vacuum solution for my pet hair situation

What kind of dog do you have? We have a 62 lb Lab who seems to shed constantly. If I run the vacuum every day it’ll do the rug just fine. May leave 1-2 ropes. If I don’t run it every day, there will be more. The borders of the rug is where there are always ropes. I can run the robot twice and there will be ropes. I can run the Dyson then the robot and there will be ropes. I can pull the edges up, dyson under the rug, then Dyson the entire top of the rug and the robot runs—guess what I get along the edges? Ropes. Watching it carefully, the robot runs along the edge and there is a gap that it doesn’t have enough suction to pull a quarter ounce rope of dog hair. And when it passes by and the side brush pulls it under it’s a 50/50 chance for the robot to suck it up—on a hardwood floor or short nap rug. You can say what you want that Roomba has the best suction and if you look at Rtngs or vacuum wars they may in those particular test environments. However in real life my J8 is a fail in this use case. And if I run my 960 in the same area…no ropes. This is rug that’s about 3/8” and is light in weight. Roomba as the market leader should have a machine in their current lineup that has enough power to complete this mission. For a $500 machine to fail this is a design failure. I’d take it back to Costco but at a year, I’m not that type of person. I may buy a S9 but it’s not a great solution either as it’s no longer supported by Roomba, the J9 may or may not be suitable, the Dyson 360 would be worth a shot with its powerful vacuum but the navigation seems to still be a work in progress and for some reason, I’m hesitant to buy a roborock. I’d test them one by one but am not into tying up the capital. Roombas have been around for 23 years. For apologists to say they are still working the kinks out in the vacuum function, is a bit of a stretch at this point.

Of course, 100% yes as long as you're okay with no mopping and no self-emptying station.

I have worked on an tested a Dyson 360. It must have been a very early model. It had so many navigation problems and kept getting stuck on things that the owner ended up returning it. Hopefully these problems have been resolved by now. However, it did do an impressive job of vacuuming. Because of other issues, I was never able to use my three room carpet test on it. It may very well be an excellent candidate to replace our aging S8s with. I appreciate the insight! Thank you!