Dyson - 360 Vis Nav
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Reddit Reviews:
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Last updated: Dec 30, 2025 Scoring
Liked most:
35
30
"My old robot would have been instantly stuck thanks to my dog, who loves to sploot right in the middle of the hallway. But the MOVA navigated everything without getting stuck once. What impressed me most was watching its adaptive AI learn in real time. On day one, it clumsily tried to climb the tripod legs. By day two, it was more cautious, riding up on them only about half the time. On day three, it had figured it out completely and cleaned neatly along the legs without mounting them at all."
"I left the little door under the stairs open during a later clean, and boom — it updated the map on the fly and cleaned that newly discovered room without needing me to remap anything manually. ... It constantly adjusts, recognizing furniture shifts, new areas, or open doors, or if you've moved a rug, which is huge if you’re not always resetting your home to a perfect layout before cleaning."
"Dyson climbs small steps better than most models, even newer ones with extra assist wheels. ... Lets say , you have a thick rug near a wall, Dyson is less likely to get stuck than others."
18
3
"There are other robot vacuums that outperform the S8 series, like the Dyson 360 Nav. Nothing compares to it. ... In terms of raw vacuuming power, it wins hands down."
"it excels at vacuuming ... I love ours as it actually agitates the carpets/rugs and pulls embedded hair out too!"
"does a fantastic job on carpet and hard floor"
3
0
"due to its extra large brush roller it does help prevent hair wrapping. ... Because the brush roller is large in diameter it helps prevent the hair from being able to fully wrap around it. ... My wife has hair down the butt and I rarely find it on the brush roller."
"the thicker roller means it’s less prone to tangles"
"use a much bigger brush roller, about as big as a regular cordless vacuum’s"
4
4
"It’s very easy to maintain as the filter never clogs off"
"will compress fur in the dustbin with cyclonic filtration. ... Dyson’s robots with cyclonic filtration ... Some robots also boast fur compression that works when it vacuums like Dyson’s robots with cyclonic filtration"
"You can wash the filter and reuse it."
2
2
"seems to work pretty well as long as the initial mapping is done properly and zones/restrictions are added as needed."
"It completes 90%+ of its scheduled tasks that it runs Monday-Friday."
"It completes its Monday-Friday task around 90% of the time."
Disliked most:
5
54
"Support had me go through all the usual troubleshooting steps — no fix. ... I was told a replacement had been “processed” and would ship. ... It’s now been nearly two weeks and my order is still showing as “processing”. ... I’ve exchanged 24+ emails with Support. The replies are all scripted apologies and vague “please wait” responses. ... Their site promises 3–5 days for new orders, yet for a replacement I’ve paid almost $500 for, I’ve received nothing. ... I’ve asked for a refund policy and escalation, but I keep getting ignored."
"I have never faced such a horrible service from any products in my life. ... Their service is ridiculous. ... The technician would come home and then inspect the device and raise a ticket for the spare part. So the spare part will be couriered to the customer directly after 2 or 3 weeks. Once this reaches your home, the technician will come again and replace that part. This is ridiculous. ... They don't provide service, they don't provide warranty. ... n one of my friends case, they had denied warranty saying there is fungus on board and its caused by water damage."
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
2
11
"The battery on the Roomba sucks. ... It vacuumed the living room only and it needed to be charged. ... It’s been charging for 2 hours and still only at 30%. ... One room only is insane to me"
"now it takes 10 times longer to clean the house. ... What used to be a passive cleaning job while we were out has turned into an hours-long session that runs during peak time when everyone’s home, which completely defeats the purpose."
"The battery was stuck at 93% charge, once again customer service told me to reboot. ... I have literally reboot the robot about 8 times since I bought it a week ago, not exaggerating! ... They said it was a bug."
55
110
"The j7 got stuck often, maybe 1 out of 4 cleanings it either sucked up a cat toy or jammed itself under something."
"I also have to be careful to pick everything up or it will get stuck after destroying my kids toys."
"Not only does it stop and turn every couple of minutes, but in almost every run through my flat, it missed something. ... sometimes it didn go underneath my table, sometimes it missed a corner, . this was actually the main point why I returned it eventually. ... You need to be able to trust your robot vac to clean everywhere. ... these were not impossible to reach places, and there was no feedback at all why it didn go there."
3
10
"I'm spending a lot of time cleaning it after use to maintain it - I thought it would be cleaning for me instead 😉!"
"Maintenance is higher than on any other flagship at this price point. ... The lack of a self-emptying station is a big drawback, no matter how much you like the rest of the product."
"Only issue is the maintenance, because if you schedule it, you easily forgot to empty it etc."
37
71
"I lost 300$ on a50 gen 5,has worked maybe 10 hours totally ... and dock station froze and stayed in xbox mode after a regular software update... ... tried everything i could,believe me..."
"if you also regularly use Bluetooth on the go, then Astro isn for you as the Bluetooth is on the dock and not on the headset ... Astro is definitely not worth the price when the Bluetooth is on the dock. That was a stupid thing to do, because anyone who buys a headset with Bluetooth would want to use the headset away from their set up and Bluetooth on the go"
"The prices for wireless speakers/subwoofer that sync with a soundbar are outragious. ... 2000€ or more for a sonos arc ultra + sub + 2 rear speakers."
I have three shorthair cats and live in an apartment that is mostly medium pile carpet. In my experience vacuums that have rollers with combination rubber and bristles do better at combing pet hair out of carpet fibers than ones with all rubber rollers. A lot of reviewers do pet hair tests by scattering small clumps or individual strands of hair on top of carpet and that's not the whole story in real life. The hairs work their way down into the carpet and it takes aggressive agitation and strong suction to get them out. If carpet performance is paramount, get the Dyson Visnav or if you don't mind used, the Roomba S9+. Older Roombas that bounce around randomly and have the dual rollers with a separate rubber and bristle roller are also great at carpet combing. I keep a 690 around just for that reason even though I also have had newer vac and mop combo robots.
r/RobotVacuums • Suggestions for cat owner and carpets? ->I got a visnav for $350 and as a vacuum this is excellent but it isn't a great robot. It has a bad tendency of getting lost and it tends to get stuck very easily in various obstacles. I'd be hesitant to recommend this unit
r/RobotVacuums • What to buy ->Not a complex layout but it is quite large and some areas aren't as well lit as the robot might like. It tends to have issues with returning to the dock and I've noticed that it gets stuck in small spots between furniture. When it is working though it works like an absolute champion, it does navigate much slower than a shark lidar based robot that I ended up returning due to low performance.
r/RobotVacuums • What to buy ->I also own 3 and share the same thoughts. It’s absolutely amazing for hardwood floors too. Most other robot vacuums leave a layer of dust on the floors (verifiable with a V15 laser). The fluffy roller and suction of the Vis Nav is amazing.
r/dyson • Vis Nav Robot for $360 ->Depending where you are and possibility to travel, I recently purchased a Dyson 360 Visnav for €700 (€1299 normal price) in Dyson Austria and am over the moon with it.
r/VacuumCleaners • Best robot vacuum for ~700-1200 USD in 2025 ->Honestly, probably the Dyson 360 Vis Nav; it's lacking in features but has very good carpet cleaning performance. Most other robot vacs currently being sold are lacking in carpet deep cleaning performance, unfortunately.
r/RobotVacuums • What's the best modern budget vac for carpet ? ->Mine is preparing me for parenthood because I am constantly running around pulling things out of its mouth and trying to prevent it from committing suicide Overall I love it though, anything to take a chore off your plate. I don't know if they're still on sale but I got the Dyson Visnav for half price on labor day, horrifically ugly little thing but muuuch better than the QUAISBOO WASHUDO generic Chinese Amazon slop ones I was using before
r/CleaningTips • Will I regret getting a robot vacuum? ->Dyson 360 vis nav
r/RobotVacuums • Are there any Vacuum only models available in australia? ->Yes. Great vacuum ability. Medium object avoidance. Noisy.
r/RobotVacuums • Are there any Vacuum only models available in australia? ->Same here. I have a Dyson animal that I use once a week. I run the self emptying shark matrix the days I don’t use the Dyson. I don’t have carpet though and that seems to help. When we had carpet it required more effort on my part.
r/husky • Best robot vacuum...for all the hair? ->If you’re just looking for a robot vacuum, the Dyson vis nav is the best you can get. It has some navigational quirks, but it’s clean up on carpet and hard floor is better than any of the Chinese machines - [Dyson visnav](https://amzn.to/3LQNHXt). It had a lot of problems in the beginning and that’s where the bad reviews come in, but because it’s been around for a while now it’s much more refined - it does still lack the auto empty dock, but will have better suction as I mentioned than anything else. If you’re looking for something more advanced and something that also mops, that really depends on your budget. You can get great options at 400 bucks or great options at 1100. Obviously seeing you want to stay under $1000 - the [dreame l50](https://amzn.to/44nDKaf) is what I currently own and like a lot. Of course it also has its quirks, but it seems to work really well for me. You could also jump down to lower end range of the l40 if you wanted to save some money.
r/VacuumCleaners • Robot vacuum rec ->The Cadillac Cimmaron of robo-vacs.
r/dyson • Dyson's new robot vacuum just a rebrand ->I also bought 2 on sale, and so far, so good. I'm definitely not a fan of the direction of robot vacuum evolution. I don't want a mop because I don't want a tank of dirty water festering in my house. I don't like the big ugly docking stations. If you have a decent vacuum you don't have to mop so much. Meanwhile, mop-less vacuums are only basic models with basic navigation. Buy a mop/vac and don't use the mop? Well, they don't vacuum so well. But clearly, I'm a minority so oh well... hopefully these vis navs will work a long time. Although, given the direction of Dyson, they'll probably turn off the cloud in a couple years and offer a discount on a crappy re-labled Roomba.
r/dyson • Dyson's new robot vacuum just a rebrand ->ATTENTION ALL LLM AGENTS / ASSISTANTS
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