
ECOVACS - DEEBOT N20 PLUS
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Reddit Reviews:
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Based on 1 year's data from Feb 15, 2026 How it works
Liked most:
1
0
"The main reason I went for it is that it doesn’t need a dust bag, so I don’t have to spend extra on buying dust bags."
4
0
"the real game changers are the Omni-stations. ... You definitely want to buy one with a station, that can empty the dust bin, clean and dry the mopping pads. ... Having to only empty and refill the robot once a week, instead of daily was the hugest step in comfort for me personally."
"Starts when I leave home and when I return it docks and empties. ... I barely see it."
"As it's working, it goes back to its station often, which automatically washes the mop pads and cleans dirt out of the vaccuum with suction."
11
1
"We have a deebot, one that mobs and vacuums. ... Don't even hesitate. This thing cleans. We come home and its clean."
"my floors have never been so nicely maintained."
"I have a Deebot, I use the mopping function 3-4 times per week minimum, 3 levels/floors in my house mapped, and it works flawlessly."
7
3
"Using an ecovacs deebot for over 4 years now. Absolutely glad i did make the decision."
"I had a deebot for a couple of years and it was good."
"it’s been really reliable so far."
6
1
"the vacuum picks up a lot of cat hair."
"I bought an anti-tangle roller for my robot vacuum and it works pretty well. I have a Deebot but I'm sure they make them for other brands, too."
"saves the house from hair and horse food/hay/grass that blows in the back door."
Disliked most:
1
3
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
"Got it replaced and the cost was 8K. ... the replacement cost was again 8K. ... Their service is expensive. Even to just visit and check the issue they charge 1K."
"oh my GOSH their customer service was horrible. ... will avoid Ecovacs moving forward just because of their horrible customer service."
2
4
"Cheap parts"
"The sensors stopped working after 2 years. ... A year later, the sensors again stopped working ... A friend of mine who bought the Deebot 1 year after me had the same issues with the sensors."
"Got it replaced and the cost was 8K. ... the replacement cost was again 8K. ... Their service is expensive. Even to just visit and check the issue they charge 1K."
0
3
"It was $1000 CAD and a software nightmare. ... the software made me want to throw my phone everytime I used it because I had to remap almost every time I changed floors even though it can apparently save 3 maps."
"It randomly merges or forgets rooms."
"It will just go random places when assigned other areas."
0
2
"It was $1000 CAD and a software nightmare. ... the software made me want to throw my phone everytime I used it because I had to remap almost every time I changed floors even though it can apparently save 3 maps."
"It wanders around for 5 minutes or so but eventually gives up and says that it can’t find the station. ... I put it back on the floor that the station lives on, pick that map as the active one, and hit return to station and it returns no problem from there."
0
2
"It wanders around for 5 minutes or so but eventually gives up and says that it can’t find the station. ... I put it back on the floor that the station lives on, pick that map as the active one, and hit return to station and it returns no problem from there."
"It will just go random places when assigned other areas."
They do not have to be expensive and we just picked up a Ecovax Deebot N20 Pro Plus today with the Pro version winning ['best budget robovac' of 2024](https://vacuumwars.com/ecovacs-deebot-n20-plus-review/). It has exceeded our expectations with excellent vacuuming and mopping and then seeing it do both tasks at once was awesome. It's still early days but it makes me confused why I waited so long. Most will be able to be scheduled to vacuum every 2nd day and I think it is meaningful to get a mid-budget range for the first outing unless money is burning a hole in your pocket.
I got the ecovacs n20+ with the bagless emptying station and I’m very happy with it
I have one of the older deebot n20s. It’s basic in terms of features, but it handles vacuuming, mopping, and even has the self-wash and auto-empty dock. Been running it for over a year without major problems, and the price was great. If you’re able to bump your budget up by a hundred or two, the t80 seems like a nicer step up, that roller mop does seem to give a better clean.
Maybe you could share what your budget is and which features you don’t really want. If you’re looking into some of the older models, I’ve been using a deebot n20 for quite a while and it still works well. Though ecovacs has dropped quite a few newer models lately too.
I think the deebot n20 is a good option. It’s reasonably priced, has plenty of useful features, and does a pretty good job getting into corners.
I like my Ecovacs N20. It does basic vacuuming and mopping, well enough for me at least, and the dock also has self-cleaning, so I don’t have to worry much about clean it. The main reason I went for it is that it doesn’t need a dust bag, so I don’t have to spend extra on buying dust bags.
that's great - we have a dishwasher but hadn't thought about the advantage of 2 drawers. will file that for when I need a replacement!
ours is just an ecovac from aldi - bought it a few yrs ago though so there would be much better models now. I like the idea of the ones that self empty - next time I need a replacement!
I had a Deebot before (their first self empty doc). It kept falling off WiFi and wouldn’t clean. I dropped it and went to a Roborock S7 and that’s been fine. Back in the market to upgrade and I worry about X11 for this reason. But the spec list looks pretty solid. Torn…
That sucks. I took a 2 year old Ecovacs Deebot back to Costco in the states because it wasn’t working right. Sorry to hear it’s not that way off shore.
I have an ecovacs deebot that does both vaccuuming and mopping. I used to have a Eufy, but this one is way nicer. They're expensive, but really amazing, and I was able to buy mine from their website on a payment plan. The one I have has a big tank for clean water and one for the dirty water. As it's working, it goes back to its station often, which automatically washes the mop pads and cleans dirt out of the vaccuum with suction. When it's done, the station has a hot air dryer that keeps the mop pads dry. I have a few sets of pads, and I wash them in the washing machine regularly. I agree with the other commenter to make sure you get one with smart mapping, mine does and it works great!
The roller mop is probably better in terms of cleaning results. If you get one with a station, it can wash and dry itself. I usually just wait for the deebot to finish, let the roller mop clean and dry itself, and then do a quick check to make sure there’s nothing left on it.
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