ECOVACS - DEEBOT NEO+
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Reddit Reviews:
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Based on 1 year's data from Mar 17, 2026 How it works
Liked most:
3
0
"the real game changers are the Omni-stations. ... You definitely want to buy one with a station, that can empty the dust bin, clean and dry the mopping pads. ... Having to only empty and refill the robot once a week, instead of daily was the hugest step in comfort for me personally."
"Starts when I leave home and when I return it docks and empties. ... I barely see it."
"As it's working, it goes back to its station often, which automatically washes the mop pads and cleans dirt out of the vaccuum with suction."
3
3
"Using an ecovacs deebot for over 4 years now. Absolutely glad i did make the decision."
"I had a deebot for a couple of years and it was good."
"it’s been really reliable so far."
10
0
"We have a deebot, one that mobs and vacuums. ... Don't even hesitate. This thing cleans. We come home and its clean."
"my floors have never been so nicely maintained."
"for keeping the filth down the rest of the week, totally worth it."
10
1
"saves the house from hair and horse food/hay/grass that blows in the back door."
"My deebot gets 75% of the hair ... black hair, white hair, and blue budgie fluff.."
"the vacuum picks up a lot of cat hair."
3
4
"Has full map and Lidar so barely gets caught."
"I agree with the other commenter to make sure you get one with smart mapping, mine does and it works great!"
"the navigation is good"
Disliked most:
0
4
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
"Got it replaced and the cost was 8K. ... the replacement cost was again 8K. ... Their service is expensive. Even to just visit and check the issue they charge 1K."
"oh my GOSH their customer service was horrible. ... will avoid Ecovacs moving forward just because of their horrible customer service."
1
3
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
"Got it replaced and the cost was 8K. ... the replacement cost was again 8K. ... Their service is expensive. Even to just visit and check the issue they charge 1K."
"oh my GOSH their customer service was horrible. ... will avoid Ecovacs moving forward just because of their horrible customer service."
3
3
"It was basically just dragging a wet cloth across the floor, which really isn't the same as mopping ... it would get filthy quick."
"It has a mop attachment, but I don't use it as my kitchen and bathrooms are small and the rest of my house is carpet."
"Then the dustbin would end up picking up wet stuff eventually, making the whole thing kinda gross and messy."
1
7
"a very, very old Ecovacs Deebot which had no mapping"
"a very, very old Ecovacs Deebot which had no navigation"
"It was $1000 CAD and a software nightmare. ... the software made me want to throw my phone everytime I used it because I had to remap almost every time I changed floors even though it can apparently save 3 maps."
1
4
"Cheap parts"
"The sensors stopped working after 2 years. ... A year later, the sensors again stopped working ... A friend of mine who bought the Deebot 1 year after me had the same issues with the sensors."
"I've had it a year and a half and have had to replace the brushes on it twice."
raydc2r 0.4Have an old Ecovacs Deebot Neo that vacuums and only mops by dragging a pad around. Does the job with vacuuming and the navigation is good. Wanted to upgrade to something that mopped better with either spinning or rolling mops, so we decided a Dreame L40 Ultra from Prime Day sales. It was recommended by so many people so we thought we'll try it. Biggest letdown! The thing can't travel in a straight line and never followed the walls around the perimeter and furniture. It was moving in an arching curving pattern. Heard several others with Dreame having the same or similar issues with navigation. Returned it and now waiting on delivery of an Ecovacs T50 Max Pro. I'll stick with my tried and true experiences with two previous Ecovacs I've owned.
bosslady666 0.0We got a Eufy vacuum only a few years ago and after having to sweep everyday due to having 2 dogs and a cat, it was this amazing luxury I couldn't even imagine. It ran really well for a long time. Then it did need to be replaced. We got the same model but this one had some issues rather soon. The remote stopped working which was a little important since i had a non mapping model. I still ran it but it would push dining room chairs around, get stuck on the base of our fan and cat scratcher. During Prime we splurged on a Ecovac Deebot that mops. Wow it is such an upgrade from what we 1st started with. We are really happy with its performance, my floors have never been so nicely maintained. Totally worth it.
2r1a2r1twp 0.0The roller mop is probably better in terms of cleaning results. If you get one with a station, it can wash and dry itself. I usually just wait for the deebot to finish, let the roller mop clean and dry itself, and then do a quick check to make sure there’s nothing left on it.
ac9116 0.0Just ordered the Roborock Qrevo Curv X this morning with the Black Friday sale. We used to have a cheaper Ecovacs Deebot and hated it/sold it because it would get stuck all the time on our carpets and couldn't get over our bathroom threshold. We recently moved into a multi story unit with hardwood floors and excited to see how this new one goes.
ActivityIntolerant 0.0I have a ecovacs deebot. I've had it a year and a half and have had to replace the brushes on it twice. It's ok to stretch out the vacuuming I have to do with my dyson, but I still need to vacuum about once a week. Twice a week during high shed seasons. It has a mop attachment, but I don't use it as my kitchen and bathrooms are small and the rest of my house is carpet.
Additional-Log358 0.0I think it's worth trying a robot vacuum. We bought an ecovacs deebot last year and it feels pretty hands free since I got it. We let the robot handle almost all the floor cleaning work for us. Using a handheld machine, even if its handy there's still a time cost problem with it.
ainyboasa 0.0Can your parrots roam freely around the house? My two can only stay in the bird room, so there're always feathers and bits of seeds on the floor. When I run my ecovacs deebot, I just let it clean the bird room too. After that, I don't really need to clean it again myself.
alezyn 0.0I’ll never ever gonna buy Ecovacs again. Cheap parts, horrible app, just overall a very frustrating experience.
antiromeosquad 0.0I totally agree with brushing your cats more and keeping an air purifier running to catch hair in the air. I also run my deebot every day to clean up the hair on the floor, it really helps keep the amount of hair under control.
apxseemax 0.0Have a Deebot. Insane quality. But they could really up their game in terms of software - for old and new models.
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