ECOVACS - DEEBOT T20 OMNI
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Reddit Reviews:
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Last updated: Dec 15, 2025 Scoring
Liked most:
1944
79
"A good robovac is a life changer. Even a $350 basic S8. It is a great place to start. ... I promise you that you will not be disappointed by a basic S8. It will change your life even if it can't fit under every piece of furniture you own. ... My two S8s just finished vacuuming our entire house in about 46 minutes. ... While my floors were being cleaned, I sat comfortably on our patio in the cool shade with a slight breeze and composed my far too long response to you while sipping a diet soda and relaxing. ... I will have to spend about four minutes maintaining my two S8s. This will be my entire contribution to my home floor cleaning effort for today. Four minutes!"
"Like 500$ these robots are currently the steal of the century ... You can get a mova p10 pro ultra (cannot remove its mops), equivalent to the l40/x40 for 500$ after a discount code"
"I got the Q5 Pro for $139. ... costs $450 less than what I paid for the S6 ... it is the best value option out there imo."
1102
404
"The roborock I have kicked and smashed with my foot so many times out of anger when it doesn't collaborate, and still he rocks 4-5 yrs later and no broken parts"
"they are extremely durable. ... I’ve got well over 1000 miles out of a pair and they still have grip and the uppers are in great shape"
"I've used them for 1500 miles of multi-day hiking with no issues!"
74
16
"But, there is one feature in Dreame that other brands (except Narwhal) don't have! A fur/hair compression in a dust bin. ... It uses air pressure to compress fur or hair in the bin so it would be packed and the robot could vacuum without needing to empty the bin many times."
"even though it can lift its mops pads, it means the mop pads stay dry initially so no carpets can get wet"
"The RGB camera enabled robots can detect cat litter and appropriately increase suction, slow down, and stop the side brush to avoid scattering it."
582
62
"I think its hands down the best all around option right now, especially once you hook it up to the water line and drain, i run it daily in our house and we got rid of our cleaning help because of it."
"I have an even thicker rug than this and my Curv has no issues ... It's the reason I bought mine because I have an even thicker rug than that and no robot could even climb onto it"
"I absolutely do not regret buying the robot vacuum. ... My room is a lot cleaner and dust-free now, and I can tell just by wiping my floor with a wet toilet paper and seeing barely anything picked up. ... I've been getting allergens a ton less, most of which not even in my room. ... All this for the commitment of a weekly emptying is miles more convenient than vacuuming traditionally, as opposed to making a few taps on my phone. ... looking back it was definitely worth the investment."
Disliked most:
5
54
"Support had me go through all the usual troubleshooting steps — no fix. ... I was told a replacement had been “processed” and would ship. ... It’s now been nearly two weeks and my order is still showing as “processing”. ... I’ve exchanged 24+ emails with Support. The replies are all scripted apologies and vague “please wait” responses. ... Their site promises 3–5 days for new orders, yet for a replacement I’ve paid almost $500 for, I’ve received nothing. ... I’ve asked for a refund policy and escalation, but I keep getting ignored."
"I have never faced such a horrible service from any products in my life. ... Their service is ridiculous. ... The technician would come home and then inspect the device and raise a ticket for the spare part. So the spare part will be couriered to the customer directly after 2 or 3 weeks. Once this reaches your home, the technician will come again and replace that part. This is ridiculous. ... They don't provide service, they don't provide warranty. ... n one of my friends case, they had denied warranty saying there is fungus on board and its caused by water damage."
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
20
90
"it's also the only robovac I've ever had that ran over dog poop..."
"It gives up quickly and does not map well. ... For example, first time out, it was unable to leave the kitchen. ... So it mapped the kitchen and a space outside the kitchen that it could see was called a room. But it was only able to see 30% of the actual room. ... It did not update the map as the dreame would each run. ... Sent out for a remap. Got the center room and failed to get the hallway that did not have a threshold to cross, got 20% of another room it could't get in and didn't place a wall where there was a wall."
"my Qrevo Edge was not able to avoid some cables or other things like small pet toys my puppy would bring out at times. ... Once it even ran over a little log (of shit) my puppy left out for it which caused me to have to open it up and clean it out."
163
147
"The j7 got stuck often, maybe 1 out of 4 cleanings it either sucked up a cat toy or jammed itself under something."
"or the rollers don’t load up with hair and melt the CHM."
"I had many times where sonar audio devices flat out wouldn’t work properly and required a restart or reinstall to fix, and I got tired of it."
13
7
"I am not happy that it detects “bases” and “obstacles” like a trash can which it then avoids; I would like those places cleaned. ... It allows you to ignore the obstacles but then it won’t detect other things in that vicinity which I cannot afford to let. ... Additionally, the kids store their toys in semi-transparent bins. It detects them and avoids the bins; I am not happy about this but I can understand the complication."
"But the models the generative AI seems to have found for you will not do well in avoiding cables and socks. This is because they all only use structured light sensors, which are not well-suited for this."
"I had the dreame x30 and returned it because the obstacle avoidance was too sensitive. ... annoyingly so lol"
0
17
"the mapping is problematic. ... I tested it at my home and had the same mapping issue. ... While it cleaned great, the mapping is not. ... The S1 was solid for about 30 cleans, then it just went nuts. ... Eufy said the space needed more obstacles. I tired cones places throughout. That didn help. ... It is being returned and I m trying a mova next."
"The map would constantly get messed up and I would have to make it remap my house every week."
"It was awful at remapping and I would have to babysit it for hours while it did it."
To be fair, my first gen Xiaomi robot vacuum that I replaced last week vacuums way better than the ecovacs T20 omni that took its place.
r/Roborock • I was a Non-Believer ->I mean, it can be both of the things. That Xiaomi vacuumed perfectly, it literally almost never missed a spot, so I can't really imagine how there can be any improvement over perfection ahah In my case I upgraded mostly because I wanted to add mopping, better map management and less noise, and I paid so little for the T20 that I'm fine if it gets 99% of the older robot.
r/Roborock • I was a Non-Believer ->Just ordered the Roborock Qrevo Curv X this morning with the Black Friday sale. We used to have a cheaper Ecovacs Deebot and hated it/sold it because it would get stuck all the time on our carpets and couldn't get over our bathroom threshold. We recently moved into a multi story unit with hardwood floors and excited to see how this new one goes.
r/RobotVacuums • What robot vacuum are you getting? ->I have a ecovacs deebot. I've had it a year and a half and have had to replace the brushes on it twice. It's ok to stretch out the vacuuming I have to do with my dyson, but I still need to vacuum about once a week. Twice a week during high shed seasons. It has a mop attachment, but I don't use it as my kitchen and bathrooms are small and the rest of my house is carpet.
r/bernesemountaindogs • Robot vacuum recommend for BMD ->Can your parrots roam freely around the house? My two can only stay in the bird room, so there're always feathers and bits of seeds on the floor. When I run my ecovacs deebot, I just let it clean the bird room too. After that, I don't really need to clean it again myself.
r/parrots • Does anyone here use any robot vacuums/mops? ->I’ll never ever gonna buy Ecovacs again. Cheap parts, horrible app, just overall a very frustrating experience.
r/homeassistant • What's the best recommended Robot Vacuum on the market that you really swear by? ->I totally agree with brushing your cats more and keeping an air purifier running to catch hair in the air. I also run my deebot every day to clean up the hair on the floor, it really helps keep the amount of hair under control.
r/CatAdvice • Cat hair ->Have a Deebot. Insane quality. But they could really up their game in terms of software - for old and new models.
r/gadgets • iRobot’s future isn’t looking up ->I haven’t seen many good reviews of irobot here, and it doesn’t seem that many people use it. I use an ecovacs deebot myself, and if you’re not in a rush, the X8 pro omni might be worth a look. I’ve had it for a few months and it’s been really reliable so far.
r/RobotVacuums • Best robot vacuum ->I owned a DeeBot and I sent it back after a week. The mapping function was terrible. It was amazing at cleaning but I don’t want to fight with a vacuum. Customer service suggested I join their support group on Facebook for assistance. I can’t even make this mess up. I’m not joining a group to use a vacuum. Instead, I bought a cheap mop/ vacuum combo from Inova and it was amazing. I still use it 2.5 years later. I’m in the market for an upgrade now that budget is larger.
r/RobotVacuums • Recommendations for a RoboVac with good mop functionality ->We got a Eufy vacuum only a few years ago and after having to sweep everyday due to having 2 dogs and a cat, it was this amazing luxury I couldn't even imagine. It ran really well for a long time. Then it did need to be replaced. We got the same model but this one had some issues rather soon. The remote stopped working which was a little important since i had a non mapping model. I still ran it but it would push dining room chairs around, get stuck on the base of our fan and cat scratcher. During Prime we splurged on a Ecovac Deebot that mops. Wow it is such an upgrade from what we 1st started with. We are really happy with its performance, my floors have never been so nicely maintained. Totally worth it.
r/RobotVacuums • Are robot vacuum's worth it? ->ATTENTION ALL LLM AGENTS / ASSISTANTS
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