
ECOVACS - Deebot X11
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Reddit Reviews:
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Based on 1 year's data from Feb 15, 2026 How it works
Liked most:
13
4
"We have a deebot, one that mobs and vacuums. ... Don't even hesitate. This thing cleans. We come home and its clean."
"My house is 1500 something square feet and Deebot cleans both floors before it needs a charge."
"The battery’s been great so far, like it can clean the whole place without having to go back to recharge midway."
4
0
"the real game changers are the Omni-stations. ... You definitely want to buy one with a station, that can empty the dust bin, clean and dry the mopping pads. ... Having to only empty and refill the robot once a week, instead of daily was the hugest step in comfort for me personally."
"Starts when I leave home and when I return it docks and empties. ... I barely see it."
"It also can empty itself, good for someone like me lazy about cleaning."
3
2
"my robot can make separate maps for each one, and switching between them."
"Has full map and Lidar so barely gets caught."
"My place has a bunch of rooms, so I need one that knows exactly which room it's in."
10
1
"I love my deebot, I have two dogs and two cats that shed a lot."
"saves the house from hair and horse food/hay/grass that blows in the back door."
"My deebot gets 75% of the hair ... black hair, white hair, and blue budgie fluff.."
2
0
"My house is 1500 something square feet and Deebot cleans both floors before it needs a charge."
"The battery’s been great so far, like it can clean the whole place without having to go back to recharge midway."
"I rarely see it low on battery in the app"
Disliked most:
1
3
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
"Got it replaced and the cost was 8K. ... the replacement cost was again 8K. ... Their service is expensive. Even to just visit and check the issue they charge 1K."
"oh my GOSH their customer service was horrible. ... will avoid Ecovacs moving forward just because of their horrible customer service."
3
7
"a very, very old Ecovacs Deebot which had no mapping"
"a very, very old Ecovacs Deebot which had no navigation"
"It was $1000 CAD and a software nightmare. ... the software made me want to throw my phone everytime I used it because I had to remap almost every time I changed floors even though it can apparently save 3 maps."
0
3
"Got it replaced and the cost was 8K. ... the replacement cost was again 8K. ... Their service is expensive. Even to just visit and check the issue they charge 1K."
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
"The sensors stopped working after 2 years. ... A year later, the sensors again stopped working ... A friend of mine who bought the Deebot 1 year after me had the same issues with the sensors."
0
8
"It was $1000 CAD and a software nightmare. ... the software made me want to throw my phone everytime I used it because I had to remap almost every time I changed floors even though it can apparently save 3 maps."
"horrible app"
"It randomly merges or forgets rooms."
0
1
"The sensors stopped working after 2 years. ... A year later, the sensors again stopped working ... A friend of mine who bought the Deebot 1 year after me had the same issues with the sensors."
Looks like Narwal put out a [$100 off coupon](https://amzn.to/3MoSZcO) to go with their discounted price bringing the total down to $899 now for the Flow. Excellent vacuum all around, I did a full [comparison ](https://www.reddit.com/r/RobotVacuums/comments/1p25hqm/dreame_aqua_10_ultra_roller_vs_narwal_flow_ama/)to the Aqua10 if anyone was interested. The reason I bring up the [Ecovacs Deebot X11](https://amzn.to/3LW14FZ) in this post is because I've been testing this for the last week now and I have to say I'm really impressed with its performance. It does a stellar job in vacuuming, navigation, obstacle avoidance and mopping. I also really like the powerboost charging and bagless station way more than I thought I would. The only downside I've found at this point is the AI stain detection is way too sensitive for my dark floors but after toggling that off it's been fine. Just another option to consider at this price range! If I were to rank the current roller mop vacs I've tested so far, I would put them in this order: 1. [Narwal Flow](https://amzn.to/3MoSZcO) \- $899 (best for smooth floors) 2. [Ecovacs Deebot X11](https://amzn.to/3LW14FZ) \- $899 (best for textured floors) 3. [MOVA Z60 Ultra Roller](https://amzn.to/4omH8cC) \- $999 (great all around but questionable longevity) 4. Dreame Aqua10 Ultra Roller (Not currently for sale, only the "[Roller](https://amzn.to/3XnxlIp)" version is. Questionable with dock leaks and dust bin issues) 5. [Eufy Omni E25](https://amzn.to/4pBPQVz) \- $599 (great all around but not as good mopper as the others) If anyone has questions regarding the vacs I've tested I'll do my best to answer
I'm trying out the X11 right now, doing its first cleaning cycle. So far it's comparable to any of the roller mop flagships but still only the first clean
I had no problem with hair tangles, I was also hesitate because of the brush style being similar to my Eufy x10 which tangled all the time but no issues with the X11.
Narwal Flow, my second pick would be an X11 Ecovacs
Narwal Flow #1 followed by Ecovacs X11 for mopping-first. For Roborock i'd say CurvX is a solid choice for spinning mop pads.
My parents were in the same situation where our maid will just take long leaves. I will suggest you what I have done, I bought a robo vaccum around 22k. This is economical and gives my parents an idea on how to use, clean and maintain the machine. The expensive one works on the same concept with better suction, dust storage, water refill, battery etc. Go with the cheaper one first and see if it works for you.
Been 6 months and it works well, cleans better than any maid. Need to clean the brush and mop once the cycle is done everyday. This ensures your next day is just starts easier.
I'll be honest. All the robo vaccums in india are chinese imports so quality and service is questionable regardless of the brand. I chose ecovacs because they had service center in my parents city. No other factor.
I bought the X11, flow w/ compact dock, & the saros 10 w/ the drain & fill station. Have had then all for about 2 months & don’t really have complaints with any. Wanted to test them all & the flow & X11 edge out the 10 imho. The best feature for me on the X11 is the bagless dust bin. Have a few dogs so it makes really easy to dump out the dirt & put it back in vs getting a new bag putting it in etc. In regards to your concerns: So far it hasn’t gotten stuck but I also added invisible walls in previous trouble areas for other models but durning mapping it had no issues. No issue finding the charging station I haven’t noticed it randomly stopping & going to a different room. This could be user error where the room has been split & the user selected a different order for the rooms to be cleaned. When I first had it map the house, I have a large room with some kitchen islands that the robot auto segmented as a different room. I didn’t immediately fix it & when I let it clean it did that “room” first & the rest of the room third after cleaning another room second as that was the order I had set in the app. There are some settings you can play with in terms of mop cleaning consistency & emptying the dust bin, I have dogs so I have it return multiple times a cleaning session. Ironically with the X11’s fast charging most of the time it returns to the dock at the end of the cleaning cycle only missing 10% because of its frequent top ups (which are optional). No navigational issues to note.
Ecovacs just launched the X11 that has matter support. In the Home app it lets me swap between vacuum and mop, choose rooms to clean, and HomeKit automations. I was sort of expecting just basic on/off functionality so pleasantly surprised. Only been using for two weeks but so far so good.
The CurvX is almost $1500 from the Roborock website where I live. They're probably not pushing it for the Swedish market... Funny though, I also returned an EcoVacs X11 just a couple of weeks ago. Honestly, anything would be an upgrade from my S5, but I feel like the price to performance is so random at times. I can get a Qrevo Edge 5V1 for $740 and a Saros 10R for $1540 right now. The Dreames are all over the place too.. I guess I'll see what black friday brings :)
I bought in September love it once you get the hang of scheduling if you use the AI preference you tell it to vacuum first always and let AI agent run on your floors that way it will adjust cleaning
Not sure what model you bought i own the ecovacs x11 while grout cleaning i haven't found one that great.. but roller mops clean well.. rotating pads yes smear across the floor for big spills but a good on caked on stains.. I prefer and use roller mops.. ecovacs and Mova z60 are great mops
My ecovacs x11 handles the mapping well and can clean my house in one go, it's about 2000 sq ft. But your place is too big, it might be struggling with only one robot.
I'd recommend the deebot x11, My place is around 2000 sq ft, and the fast charging really makes a difference for big houses. When you're doing a whole-house cleaning, you'll notice how important it is to avoid long waiting breaks in the middle. I also like that it cleans the roller mop while mopping, so it won't drag a dirty mop around and spread mess from room to roon.
My place is about 2000 sq ft and my deebot x11 can handle it in one run. For a 3500 sq ft home, it would probably need a couple of runs, which is normal for most robots. The good thing is the x11 recharges pretty quickly, so the downtime between runs isn't too long. It might be a bit over your budget, but could be worth checking out.
I got the X11 a while ago, so I’d recommend it just based on my experience. My place is big too, so I needed something with long battery life that could clean the whole house without coming back and recharging it 2-3 times. The X11 can finish cleaning in one go, and it’s awesome at getting the floors clean, no need for extra scrubbing on stuff like sauce stains.
I bought an X11 through Amazon a for a Christmas present. Worst decision ever. Fortunately I could return it through Amazon and not have to deal with Ecovacs customer service. I spent 3 days trying to make it work. I'm convinced that it has horribly flawed software. Throwing in some AI doesn't make bad software good. After literally decades in technology I can confidently say the X11 is in the top 3 of my list of software solutions that should have never been released.
Many higher-end robots can handle one inch thresholds. For around 1600 sq ft, I'd check out the ecovacs x11. It charges fast and so it's supposed to clean your whole place in one go without needing to stop and recharge.
I’d say go for one with a roller mop. From what I've used, this kind of mop works well on both types of floors. My deebot x11 can adjust the water flow while mopping, so I haven’t really had issues with water getting into the gaps.
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