ECOVACS - DEEBOT X2 OMNI White
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Reddit Reviews:
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Based on 1 year's data from Mar 17, 2026 How it works
Liked most:
12
0
"my floors have never been so nicely maintained."
"We have a deebot, one that mobs and vacuums. ... Don't even hesitate. This thing cleans. We come home and its clean."
"spill something, he comes mop it up."
8
3
"Since then, I have done 11 complete runs of my floor plan with no issues – literally no issues. ... It has completed each run perfectly, returned to the dock perfectly, and avoided all obstacles."
"Had it over a year with no issues."
"Using an ecovacs deebot for over 4 years now. Absolutely glad i did make the decision."
6
1
"Starts when I leave home and when I return it docks and empties. ... I barely see it."
"the real game changers are the Omni-stations. ... You definitely want to buy one with a station, that can empty the dust bin, clean and dry the mopping pads. ... Having to only empty and refill the robot once a week, instead of daily was the hugest step in comfort for me personally."
"I've got the Ecovacs Omni with the docking station and it's great. ... Docking station is a must in my opinion. Especially if you have a larger home. It's the difference between the whole house being vacuumed, and just the remainder of the capacity in the robot, which varies depending on when you emptied it last."
3
3
"Since then, I have done 11 complete runs of my floor plan with no issues – literally no issues. ... It has completed each run perfectly, returned to the dock perfectly, and avoided all obstacles."
"Has full map and Lidar so barely gets caught."
"Embedded LiDAR ... RGB + AI Obstacle Avoidance"
1
0
"The app has worked great so far"
Disliked most:
2
7
"Cheap parts"
"charging exception faults that they cannot fix"
"It couldn't even empty it's own dust bin when it was full of pet hair as it was basically "clogged"...which isn't even something that he tests but is WAY more important than "water residue" as it basically made it unusable. ... We literally had to manually empty the dust bin after every run."
0
6
"It was $1000 CAD and a software nightmare. ... the software made me want to throw my phone everytime I used it because I had to remap almost every time I changed floors even though it can apparently save 3 maps."
"I mapped my bathroom, but it failed to clean it three times and said it was done."
"It couldn't find the dock and, generally, it was an incomplete dumpster fire in terms of navigating around the house. ... To make matters worse, I reset the map, and it did very similar things. It also suggested a new map, which I agreed to, and that just made matters even worse."
1
5
"Ecovacs has the worst after sales of any company in any place of the world I have ever experienced. ... The company won’t take responsibility and goi around in circles. ... They wasted more than 6 months after talk to multiple people and site visits and it was escalated till the head of the after sales who I will name clearly: Tanmay Gangani, who is an absolute unprofessional and blatant liar with no sense of responsibility and ethics."
"Got it replaced and the cost was 8K. ... the replacement cost was again 8K. ... Their service is expensive. Even to just visit and check the issue they charge 1K."
"charging exception faults that they cannot fix"
2
5
"The X9's mapping, in general, isn't as accurate as other robot vacuums, especially those with top-mounted LiDAR. ... It doesn't automatically divide rooms correctly, and it doesn't initially tell you where major obstacles are to help you draw virtual barriers. ... the first mapping run it did was inaccurate. It was skewed to one side and caused tons of navigation failures. ... It couldn't find the dock and, generally, it was an incomplete dumpster fire in terms of navigating around the house."
"It couldn't find the dock and, generally, it was an incomplete dumpster fire in terms of navigating around the house. ... To make matters worse, I reset the map, and it did very similar things. It also suggested a new map, which I agreed to, and that just made matters even worse."
"It randomly merges or forgets rooms."
0
2
"It couldn't even empty it's own dust bin when it was full of pet hair as it was basically "clogged"...which isn't even something that he tests but is WAY more important than "water residue" as it basically made it unusable. ... We literally had to manually empty the dust bin after every run."
"doesn't work on cat hair unfortunately"
Allistar 1.0Actually, I can understand OP's point to an extent. We've had two Ecovacs Omni X1 and X2's that slowly fail out of use due to sensing, mapping challenges in a rather simple floorplan overtime. Eventually, X1's battery and then the robot itself died despite regular maintenance... and the Best Buy warranty plan replacement (an X2) had worse mapping and just as bad of navigation capabilities. But I've got a new Matic robovac that I've got a much higher level of confidence in (its vision characteristics, locomotive system and the transparency and responsiveness of its product group combined with consistent update additions!) running on a predominantly vacuum (nightly basis) schedule and then once a week vac+mop on a certain day.
apurrfectplace 1.0I use a thin, organic dish soap that doesnt bubble? Lily Farms I think it is. X20 Omni I wash the tank every Saturday (both tanks) after I use my Eufy. So once a week. It never gets gummy. I use only 2-3 squirts / pumps of dish soap. 1/3-ish of the tank is orgranic white vinegar, the rest water. Then after I pump the soap on top I mix it slightly and it’s good to go for another week. I have 2 longhaired cats, and I personally shed… and vacuum twice a week.
Arab81253 1.0I've got an ecovac deebot X2 and it does mopping and even has a heated air dry for them. Had it over a year with no issues.
bbonz001 1.0Agree with this. I had an x2 Omni that when new, was fantastic. I run it nightly. Cleaned the robot and the base station once a week. Slowly it started having more and more issues. It was a constant babysitting job. Eventually it refused to dock. It would go in and out in and out but never stay put. Tried all the troubleshooting I could find. Then it started vibrating like crazy. Attempted to replace the driving wheels and ended up giving up and just binning the whole thing. Currently have a Roborock Qrevo edge that has been absolutely fantastic for the last 6 weeks. Sometimes it feels like a disposable product with planned obsolescence.
Cj15917 1.0I've had it for a few years now. I'd say if you have small rugs in your house, then no. The navigation is a little clunky sometimes but it gets the job done.
Final_Yellow_8771 1.0I had my deebot x2 for almost 3 years and still going strong. Barely have to babysit it, often just start it from the app while I'm working. Seems reliable to me.
frenzal56 1.0Hello all, I currently have an Ecovacs X2 Omni that ecovacs has agreed to refund after 12 months, due to charging exception faults that they cannot fix they have had the unit for 12 weeks and finally agreed to refund it. It was great for 12 months. I have a mix of tiles and carpet. I am after both mopping and vacuuming. I'm prepared to spend up to $2500 aid for something decent.
JAMikeT 1.0Definitely NOT the Ecovacs Omni X2. Very poor map making, very noisy on hard floors and sloppy edge cleaning. Fortunately I bought an extended warranty and after 2 years they paid me out in full. No experience with the others in your list
j-wylie 1.0We have had the Ecovacs X2 Combo for nearly 2 years and have been very pleased. Mainly chose this model due to the fact that it has a cordless wand style vacuum (which also auto empties like the robot) with attachments for quick cleanups on the couch or vacuuming the stairs. The app has worked great so far and it is ‘Matter’ equipped so I was able to add it to our Apple Home easily. Only downside for us (which is really just us being lazy) is frequency of water tank filling and emptying. I have our mop setting on max water level, so we only get about a week before needing to empty and refill, and that’s in a smaller townhouse.
loading-_-__- 1.0I got one for 250 and think at that price it’s unbeatable, just make sure you have an option to return bc their QC was seemingly not great on that model
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