
ECOVACS - N20 PRO
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Based on 1 year's data from Feb 15, 2026 How it works
I feel you need to get one without a second thought. Even I was in the same dilemma. But still went ahead and got an Ecovas N20 PRO. They are really helpful for dry cleaning. You will feel the difference in the first use itself. But the mopping sucks, maybe once in a week you can mop and robo can maintain that till the next week. I would recommend you to go with RVC which are under 25k. Since you are considering under 30k, usually RVCs higher than 30 to 40K, have a good mopping function. When purchasing RVC looks for * High suction power. ( especially the one under 30k) * minimum of 7 days of dust collection * Avoid models which require replacement of dust bags. Since this adds up to the maintenance cost The usual life of RVC is about 3 - 4 years. So spending 20-25k shouldn't be an issue considering the amount of work which you are doing
I agree with you with respect to customer service. Most of the RVC have terrible after sales service. I contacted Narwal customer support (used the number given in Amazon) the customer service executive had no knowledge about the product. Also there is no availability of the physical service centers as mentioned in Amazon. Basically the India map with service centers provided in the home page of Narwal in Amazon is misleading. Like other RVC vendors they provide door step pick-up and service at a nearby factory. However, when I contacted ECOVACS the customer service executive was able to answer my question and also send the necessary details via WhatsApp. In fact, they even contacted me a couple of days later to check with my decision about purchasing RVC. Even I'm planning to go with Ecovacs. With regards to mopping, RVC with triangular mop pads and rotating heads are best. As you mentioned we get RVCs with this facility only above 35-45k.
Bought an N20 Pro this month. Pretty good in terms of sweeping and vacuuming.The problem with mopping is that it leaves water stains when used without the floor cleaner. The floor cleaner is very expensive.It finds it difficult when asked to specifically mop an area, especially when the robot is far away from the desired location.
Ecovacs deebot n20 pro- using it for 1 year, had issue with charger, the support checked the issue online, sent a new charger without any hassle - great service. The suction power(8000 Pa) is almost twice of xiaomi, eureka forbes etc. Wet and dry cleaning both. App is glitchy sometimes but can live with it since rest is all great. Mom is happy with it, minimal maintenance. Price 25-28k in any sale. There is a completely automated self cleaning version for around 55k as well.
Mine cleans in one charge easily - 1826 sq. ft. - maybe depends on battery sie - charges automatically and resumes cleaning- sound depends on mode of cleaning- max mode is a bit noisy - otherwise bearable. Only me and my mom live in the house and we both work so it seems like a good solution as you don’t have to worry about maid timings and leaves etc. Again all depends on the use case but these things are pretty advanced now as compared to models 3-5 years ago.
Ecovacs Deebot N20 Pro
Depends on the use case I guess, because with Dyson you have to do it manually and spend time, here it frees up your time and you can wrap up other tasks. Also, depends on the area to be cleaned. The robo vaccum cost is now a breakeven for me after 1 year tbh - approx 2000/month to the maid and 1 year use of the robo vaccum are pretty much the same in my case. So for my case it’s value for money.
I have ecovace N20 pro love it.. very nice service as well so far. I would recommend that.
I was in same confusion. As much as I wanted to purchase Narwal Freo X Plus, I finally went with ECOVACS N20 Pro. I really liked Narwal double brush, compact dust feature but end of the day I went with ECOVACS because at least it has a service center. I have not read many positive feedbacks about that either but All companies I looked around for such as Dreame, iLife, Agaro - they all had terrible service reviews. While Narwal may be a better product, service simply does not exist. We can purchase extra mop pad n brush etc but what if anything else gets damaged? So I took a chance with ECOVACS. I have used only for couple of days and I can say it vacuums/sweeps floor really good. Mop is nothing to be happpy about. It’s average. I think you should pick your vacuume based on sweeping purpose as priority. None under 30k will mop it satisfactory.
There’s another difference, the N20 doesn’t require changing dust bags. This likely means you don’t have pay for more dust bags. I own a deebot robovac, mainly for cleaning up after my cat, and it rarely gets tangled.
I have one of the older deebot n20s. It’s basic in terms of features, but it handles vacuuming, mopping, and even has the self-wash and auto-empty dock. Been running it for over a year without major problems, and the price was great. If you’re able to bump your budget up by a hundred or two, the t80 seems like a nicer step up, that roller mop does seem to give a better clean.
Maybe you could share what your budget is and which features you don’t really want. If you’re looking into some of the older models, I’ve been using a deebot n20 for quite a while and it still works well. Though ecovacs has dropped quite a few newer models lately too.
I think the deebot n20 is a good option. It’s reasonably priced, has plenty of useful features, and does a pretty good job getting into corners.
I like my Ecovacs N20. It does basic vacuuming and mopping, well enough for me at least, and the dock also has self-cleaning, so I don’t have to worry much about clean it. The main reason I went for it is that it doesn’t need a dust bag, so I don’t have to spend extra on buying dust bags.
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