Eufy - Omni C20

I got the Eufy Omni C20 hybrid and it mops, vacuums, does edges, maps, cuts the hair, cleans the mop heads AND drys them. Does a good job. Bought on Amazon in a lightning deal. I have no complaints and it saves my back and hours of vacuuming, sweeping and mopping. I have a low pile rug (everything else is mfg wood) and it always looks great. I also have two giant long haired (nonshedding excessively) cats. I shed hair a LOT. Worse than the cats. It works so well. I’m super happy with it.

I literally JUST got a Eufy Omni C20 this week. I chose that one because it was cost effective, so there may be better, more expensive models but it seemed best for my situation. I have mapped my house (one floor of it, not sure if I even plan to use it on the second floor, which is all carpet) and the app is great; it detects "rooms" and you can merge/separate them if you want and name them, and then tell it to vacuum (and/or mop) a specific room or set of rooms, or even draw a rectangle around a specific area of the map for it to clean. You can have multiple maps for different floors, but you have to move the base unit. I have mostly hardwood floors, with some rugs and some furniture that our previous (vacuum-only) robot would get stuck under. So far, no problems. It has detected the rugs well, and I haven't had to rescue it for getting stuck yet. It did somehow get one of the three prongs on the side brush stuck inside itself once, which the app alerted me to and I was able to go fix it. Oddly, it did not stop running when that happened, it was still trucking along.

Totally agree! Eufy has amazing support. I’ve contacted them a couple of times over the years and they respond almost instantly. Just contacted them yesterday about my Omni C20 as there was a problem with the mop pad holder and the Velcro thing. Sending me brand new replacements and also gave me a voucher for two free bottles of Eufy floor cleaner!! (£24.99 value with free postage). Amazing!!

I am in the same boat with decision paralysis. I ordered a eufy Omni c20 last week and it did a good job on hardwood but it had terrible object avoidance and took some of my lighter furniture for a ride. Does great with hair and anti tangle brush. I can’t stand the eufy app though. It has been glitchy for me. I’m returning this one for something else and weighing the same options you are, with the exception of eufy. Some eufy models seem to perform better but if it’s the exact same app, I don’t know if I can do it!

Eufy L60 hybrid or Eufy C20 omni. I have an L60 and my floor is 100% cleaner than before

We bought a Eufy Omni C20 and we love it. We have 2 dogs, one of which sheds quite a bit. The Eufy vacuums and mops the entire house every day. We have noticed that the floors look brighter than they did after their once per week mopping (pre-Eufy), and the large area rugs look newer. It was money well-spent.

"Perfect" with robot vacuums is not a thing. In all cases, you have to prioritize and compromise, even with the expensive ones. So why pay the big bucks? Honestly, if you look at an expensive robot and you don't see one or more features that jump out at you as "must haves", then I don't know why you'd pay the big bucks. There are a lot of pretty good cheap robots. I own a flagship robot: the Eufy S1 Pro, which retails for $1500, and I got on sale for $1000. In my mind, there were two big features that spoke to me: really good obstacle avoidance, and the roller mop system that cleans the mop continuously. Compromises included average to poor vacuuming performance on carpet, a bit more maintenance (due to that continuous mop cleaning feature), less good edge and corner cleaning, so-so hair tangling performance, and the price. I'm quite happy with my choice; it's met my expectations for five months now. For you, this is a pretty poor match. If you spent $1000+ on this, you'd probably be pretty disappointed, especially with those tall and fluffy carpets. I don't think the S1 Pro is particularly bad as a flagship, at least from the impressions I get from reviewers and user comments. It's possible to make a similar list of pros and cons for every flagship out there, which you've already done for a few of them. So if I were you, I'd probably start with something as cheap as you can live with, and then ask yourself what that can't do that you really need. Then start looking for robots that do those things, and ask yourself if you can live with their drawbacks. Try to get into a mindset of "paying for features" rather than "paying for perfection". Since you like the Roborock Qrevo Master, I'll point you at something to use as a baseline that's more in line with the experience you've had so far: the Roborock Q5 Max+. This should give you an improved experience over your current robot at a price that's a bit higher than what you paid. The Eufy L60 SES is also worth mentioning at this level. From there, see what upgrades look like. For example, there are two directions you can go from the Eufy L60: the Eufy C20 or E20. The C20 adds mopping and automatic mop washing, while the E20 is a better implementation of the L60 idea, along with the ability to convert to a handheld cordless vacuum. Which one of those sounds better to you? Can you live with the drawbacks? Would you be frustrated spending "that much" and having to live with "those problems"? On the Roborock side, maybe the Qrevo S is a good stopping point on your way towards the Master. Or maybe you'd want to switch vendors, and move from the Q5 Max+ to the Dreame L10s Ultra, for example. Reviews can be a problem, especially since you need to weed out both the naysayers and the sponsored shills. Reputation is probably the best thing to go by. To that end, here are a few YouTube reviewers that seem to do pretty well at being fair and balanced: * Vacuum Wars * Just A Dad * Jamie Andrews * Vacuum Chef * The French Glow * The Hook Up Hope that helps. Good luck!

One option to consider would be the Eufy C20. It's probably close to being the cheapest robot with spinning mop pads, which are a clear step up from the drag-behind stationary mop pad. It has LIDAR, but no turret on top, so it has to spin in place often to keep track of where it is, but otherwise it will map your house and create a plan that should cover your whole area. Someone else suggested the Mova P10 Pro, which was reportedly on a crazy sale recently. If you can get the sale price, that may be a good option.

I would think the C20 would be much more convenient than the j5+. Although there's no internal water tank on the C20, the dock has both clean and dirty water tanks on the base station, and can automatically wash the mop. It will have to return to the dock frequently to keep the mop pads wet, but it should do this automatically as it's cleaning. With the j5+, pretty much all maintenance on the mop will be manual, meaning you will be responsible for cleaning and drying dirty pads, and refilling the onboard water tank (which will be smaller than the C20's base tank). Additionally, since the C20 washes the pad multiple times during the job, the pad will be less likely to smear dirt across the entire floor. Finally, the spinning pads on the C20 will provide more scrubbing power than the stationary pad on the j5+. Astroturfing is always a concern with reviews; the best thing is to look for reputable reviewers. Just A Dad on YouTube has recent reviews, including a comparison with the Eufy X10, and he has a good reputation for being independent.

That's going to be a tall order. Most robots with mops and automated maintenance start at around $700. I do see that Amazon US has the Eufy Omni C20 with a Prime-exclusive price of $449. Eufy has made robots in the past that have lasted a long time, and their support is better than most of the competition. The C20 has spinning mop pads and an auto-empty bin with mop washing and drying. Hair tangling may be an issue. Navigation is so-so, and obstacle avoidance is poor; it has LIDAR, but without the spinning turret common on most other robots, meaning that the robot has to stop often and spin in place to orient itself and detect obstacles. Another option might be the Dreame L10s Ultra; the first-generation version has an Amazon Prime-exclusive price of $499. It will be quite a bit better than the C20 with navigation and obstacle avoidance, and it's compatible with Dreame's tricut brush for hair removal (though that's sold separately, so an extra cost). Dreame doesn't yet have the track record for longevity that Eufy has, but the L10s Ultra specifically has a good reputation. You could give up automated mop management, meaning that you'd have to swap the mop in and out yourself, fill the water tank yourself, and wash the mop pad in the laundry every so often. Mops like this are also typically not very good. If you can do this, a few more options present themselves. The Roborock Q7 Max+ is $359 on Amazon US right now, and will perform similarly to the L10s in most ways other than mopping. Roborock is another brand that's been doing robots for a while and has a reputation for quality. Another option: the Eufy L60 Hybrid, which is $299 on Amazon US right this moment. (That price has been fluctuating quite a bit lately; it was about $350 at Best Buy a little while ago, but is also $299 there now.) The L60 is commonly recommended as a vacuum-only budget robot; the Hybrid adds a mop. See if one of those looks good to you. Be sure to look for independent reviews on each so you get an idea of each one's strengths and weaknesses. If you're not an Amazon Prime member, you might be able to find prices similar to the Prime-exclusive ones somewhere, or perhaps there are equivalent deals available where you live.

I'd recommend looking in two places to start: * Eufy Omni C20. It's going to be near the bottom price-wise for a spinning-pad mop with an auto-clean base station. I've seen it on sale in the USD $400 range. It's got drawbacks, but is a great value. * Mova appears to be having a big sale, and their P10 Pro Ultra seems to be discounted enough that it may fit your budget. If you can find a good deal for that, it's going to be hard to beat.

The Eufy C20 is probably the lowest-end spinning pad robot on the market. Reviews have been generally positive, but there are a few compromises you should know about: * It does not have an onboard water tank, which means it has to return to the base often to re-wet the mop pads. This can be good or bad, depending on your perspective. * It has LIDAR, but only at a fixed point on the front. This means it needs to spin in place often to get its bearings while it's cleaning. This reduces efficiency and makes jobs take a little longer. Recently, Dreame and Mova (same company, different brands) have been putting out a number of good robots at lower prices. If you can get one of those for less than the C20, you'd do well. Otherwise, the C20 should be a good budget option.

Vacuuming is pretty straightforward; you just want a modern navigating robot. Keep in mind that most brands have a limit on the number of maps they can store. In particular, many Eufys can only store 3 maps. I'm sure Eufy isn't the only one with that limitation. Mopping is a different story (pun intended). Some spinning-pad robots don't have a clean water tank on the robot. These keep the mops wet by returning to the base station frequently, which would make them unsuitable for you. The robot that comes to mind here is the Eufy C20, but there may be others. Make sure any robot you get advertises that the base station fills the robot's water tank, or look for reviews that mention the fill nozzle. Just A Dad's setup videos are particularly good for mentioning this. 30 square meters isn't a whole lot of area, so I would expect that any robot with an onboard clean water tank will handle the whole level without needing a pit stop. The other problem you'll have will be with smart mopping features on spinning-pad or vibrating-pad robots, since those rely on returning to the base station, washing the pad(s), then re-mopping the area just done. If you have one level that gets a lot dirtier than the others, you could make this work; just put the base station on the dirtiest level. But if two levels have a tendency to need extra cleaning, you might find it tedious to go back and forth. In that case, I'd probably recommend disabling smart mopping on the other dirty levels, and plan on always running the robot twice for them. This is where a roller-style robot will have a distinct advantage, since they spread dirt on the floor around much less than other types. That's particularly important for you, since other robots solve this problem with smart re-mopping and more return trips to the base. Roller mops have drawbacks, though, and not just cost. Depending on what's important to you, it might be worth finding a way to make something else work. I hope that helps. May your research be fruitful.

I would recommend against either the old Roomba models or Lefant. The old Roombas are really old designs, and their mopping is not good at all. Lefant is a budget brand, and doesn't have a great reputation. Roborock is considered a quality brand. The Q7 M5+, however, is not going to be a good mop. It's a stationary pad tacked on to the back, which it drags across the floor and keeps wet with an onboard water tank. As a vacuuming robot, it's fine, but there are much better mopping robots out there... ...such as the Mova P50 Pro Ultra. Mova is known for providing good value for money, and the P50 is going to be an excellent deal. As a budget brand, you may have some quality control issues. A while back, they were shipping fragile front wheels for P-series robots, with some even broken in the box. Support seems to have been fairly decent about getting these problems fixed, but none of the top robot manufacturers have excellent support these days, so there may be some hassles. But if you get a good unit, you'll likely be very pleased. If you decide to keep looking, study the P50's mopping system. Most likely, that's the mopping system you want, whichever model you choose: two spinning pads on the back of the robot, along with a dock that can wash and dry those pads automatically. Eufy seems to have customer support that's a bit above the rest, but still not perfect, and quite a bit worse in the UK. Their spinning-pad robots are limited to the X10 and C20; either would be a good choice if the price is right.

So an unknown brand just came out with a fairly pedestrian robot with stationary-pad mopping, and it has a higher rating than some of the highest-regarded robots on the market? Nope. If you really need mopping on a budget, take a look at the Dreame D10+, Eufy L60 Hybrid, or one of the Roborock Q series robots. For a big improvement in mopping for not much more money, look at the Eufy C20 or Dreame L10s Ultra series. Mova can be good, if they've solved their problem with fragile front wheels. If you don't care about mopping, look at the Eufy L60 SES or SwitchBot K10+.

maybe C20？you remember me of my C20, I will post the review (simple one) later lol. I bought it on their web maybe https://www.eufy.com/products/t2280111?ref=eufy-clean-series&variant=44222902993082

I've a eufy omni c20 (robot vacuum and mop), got it on sale for ~$300. It's a massive help; I'm chronically ill and vacuuming + mopping are both so physically demanding that I could only do each maybe once every 1-2 weeks, and then I'd need a good amount of rest afterwards. I run mine everyday now, after quickly picking up cat toys and cords it could get stuck on, and it's very nice to have clean floors without needing to physically exhaust myself. Does a robot vacuum do a deep clean? No, but (a) it does a good enough job and (b) my floors are a lot cleaner than when I was only vacuuming every 2 weeks. So getting one has been well worth it for me. For reference, I only have hard flooring and 2 cats. I picked the model I did because it had mopping and a self-empty base with a bag -- I hate vacuums that don't have bags, because every time I'd dump the dust bin in the trash, I'd get a faceful of dust 😭

Eufy Omni c20 is handling our dogs' long hair well, and we are historically death to vacuums because of all the fur on the floor. The hair/roller comb works brilliantly, and after the first few days I haven't had to manually clean the roller except occasionally pull hair off the ends of it (and the end caps come off so it's super easy). Mop is great for muddy paws - so happy to have clean floors - but you don't need to use it and it can run as vac only.

Super happy with the Eufy Omni c20 we've had now for nearly a month. Dogs +long haired humans in the house. Floors have never cleaner! Good mapping, good customization for how, when, and where it cleans on schedule, excellent mopping, hair cutting comb keeps the roller clean and turning (have to clean the bearing ends every few days, but they pop off so it's easy to remove any wound hair) and it has generally been a real success in our small home. I love the water tanks and self empty feature. I'm sure there are models that do even more, but for the sale price of $399 usd it is the active-mopping vac robot I always wanted but could never afford. Happy customer! We've had previous Eufy models and the customer service was decent, so hoping if we ever need it we will have a similar experience again.

I have an Omni c20 and LOVE it for the price. I've had it for 6 months now and it's going strong :)

Two long hair dogs here - it has managed very well with their fur. The brush needs occasional cleaning out (I check it whenever I fill thr tanks) but waayyyyy less hair collects on it than previous model - the cleaning comb works well and the ends of the brush twist off easily to clean the hair that gets wound onto the mounting/bearings. Mop is no louder than the vacuum - it's just a humming noise. Suction is loudish on Max, but no louder than an upright vacuum, and standard suction is pretty quiet imo. The suction is powerful enough we don't need to run it on high unless there's been a spill. The self-empty is loud (they all are), but it's only a few seconds and you can schedule "do not disturb times" so it won't empty ie if you're asleep. The mop washing at the base station sounds about like a fairly quiet washing machine but, again, it's only about 45-60 seconds. The drying fan is about as loud as a fridge compressor; I don't even notice it while it runs. Obstacle avoidance is good for big objects, not great with small ones like cables and socks - it doesn't have an on board camera to spot those things.It's been fine with furniture, shoes, boxes, handbags, waste bins etc. Mapping has been excellent and it has adjusted to changes well (eg if a chair gets moved). As long as you have realistic expectations it is phenomenal value for a lot of high end features imo.

Eufy Omni C20 - affordable model with LOADS of higher end features. Excellent mapping, very flexible app with lots of scheduling and customization options, cutter comb to clean the brush at the self empty base, solid cleaning at 7,000 pascal with excellent active mopping. Regularly in sale in the US for $399 (not sure of the Canadian pricing).

The Omni c20 is the easiest vac to clean I've ever had. We have long haired humans and dogs in this house, and have killed just about every vac we've owned with hair. The cleaning comb on the C20 works really well, and the ends of the brush roller pop off so you can quickly and easily remove any hair that is twisted around the bearings - brilliant design thdt makes cleaning the roller a cinch. Mopping is terrific, and the vac has worked just fine on our tile, hardwood,and area rugs. It is slightly too powerful for one very soft rug we have, but I can turn the auction down or tell it to avoid that area.

The Eufy Omni C20 has NO camera. Cleans well for the price. Its mapping is good, and it navigates big things (furniture, boxes etc) fine, but isn't great at avoiding small objects like toys or cables.

Another vote for the Eufy C20 here! Regularly goes on sale for $399 and offers a lot for the price.

Agreed! OP you'll need to pick up small toys etc as it's not great seeing those, but excellent, mapping, easy app with loads of flexibility for scheduling and routes, self cleaning etc make the C20 a great budget model for the price. Regularly on sale for $399 in the US.

Two long haired dogs and long haired people here: the cutting comb on the C20 works great. You still have to check the brush every so often and get the hair off the ends of the roller, but it has kept the main roller almost entirely clean without my help, and the ends pop off so you can simply remove wound debris - it takes seconds and is without a doubt the easiest brush roller to clean we've ever had, in any kind of vacuum. I check it whenever I refill/empty the tanks, so maybe once a week or so. Mop function works great, and app is easy to use and very customizable. It navigates well and mapped our home easily. It detects big stuff like furniture just fine; not great at detecting smaller items, but it hasn't been a problem for us. I'm a fan!

Yes! Self empties dirt, cleans roller brush of hair with a cutting comb, washes mop heads, and dries mop heads. It uses room temp air to dry them (they have never smelled bad - it's a non issue) which saves energy costs over other models.

Two long haired dogs here and super happy with the Eufy Omni c20. The hair cutter in the base station works well, snd the mopping isblfie changing! Flexible app with lots of options.

I have both bagless and bagged and there are pros and cons both ways. While it's super nice not to need to bags - and I thought I preferred bagless - I will say less dust escapes both in use and when emptying with bags, which has been reeaallly nice. Our bags hold 2-3 months-worth in our house (even with daily use and two large hairy dogs) so it has been nbd. Neither is a dealbreaker for me, but I think on balance I've changed my tune and now prefer with bags. 🤷‍♀️

Eufy Omni c20.

We've been very happy with the Eufy Omni c20 - 2 long hair dogs and people and it's managing better than any vacuum - robot or traditional - we've ever had. The cutter comb works well, and we've had no issues with blockages in the 7 months we've had it other than the one time a leaf got caught and blocked the outlet. The roller brush is particularly easy to clean, as the ends pop off so you can easily pull off wound hair and debris regularly goes on sale for around $399..

Eufy Omni c20. Often on sale around $400. It's brilliant for the price :)

I really like Eufy - the Omni c20 is my third Eufy unit, and unquestionably the best of the three (traded up gradually from a superbudget 11s 5 years ago). Their customer service was responsive when we had a problem with the 2nd unit, and I have found the products offer a lot of bang per buck. Since I've always been on a strict budget, that has worked me :)

Eufy Omni c20. Fantastic budget model, often on sale for around $450ishm I LOVE mine - it's a lot of features for the price.

If you can find it in on sale, the Eufy Omni c20 is great and in your budget. Once you take a little time to set it up - user friendly app - it pretty much runs itself except for filling/emptying the water tanks and occasionally cleaning the roller brush and unit itself. Also, Woot (US) frequently has refurbished Shark models on sale - the Shark app is kind of a pain, but the prices are verrrry attractive.

Eufy Omni c20. Great for the price!

I'm a big fan of the Eufy Omni C20 if you don't need "best" object avoidance (it's fine going around big stuff, but doesn't always notice cables or small items) - you get a lot for the price. We had to clear the floor for our previous model so nbd for us, and the excellent mopping, ability to keep the roller brush clean, self fill, and affordability make it perfect for us.

Eufy Omni c20 if you don't need top-notch small object avoidance. Regularly on sale for $399. A lot of features for the price.

If it's just a mop pad, then no (I had the G40) - you have to remember to fill the onboard water, and while it will mop, it's really no more than a wipe, like a damp Swiffer duster. If you want an active mop and emptying tanks, go for the Eufy Omni C20 - we've just upgraded to it and I am ECSTATIC with vacuum and active mop performance, at its very budget price point ($399 in the US). We are so so happy with it for the price - cleanest our floors have ever been, since we are running it daily. Good navigation, decent vacuumn, excellent mop, good customization in the app. Doesn't have camera-based object avoidance, but it's actually been better than any of our prior mops, so I have no complaints. :)

The detangling comb on the Eufy Omni c20 really works - also, the caps on the bearing ends twist off for easy cleaning. We have long haired dogs and the roller brush is always our downfall, but this one has been great! It's an affordable combo unit and we are sooo happy with it.

We have hairy dogs and most of our vacs have Died By Tangle. Even with daily checking and removing, the hair has got in the bearings and eventually jammed. Best have been the Bissell Pet Hair eraser, the Shark rv01, and our latest - and the best to date - the Omni C20 which has the hair removal comb, which seeks to be working well. Additionally, the end caps on the brush twist off so can clean out the bearings very easily - it's a really clever piece of design. Hoping it will keep ahead of it - it's doing waayyyy better than both its robot and manual predecessors!

US or CAD? That's high if USD. It's usually $450 and goes down to $399. Check the Eufy site for any coupons.

Amazon is showing $479 in my US account, not $515. I wonder if tarriffs are starting to kick in 🤷‍♀️

It's also showing $479 on the Eufy site. I clicked through. And unless you added the warranty - if you did, that's the difference - it's still showing as $479 on Amazon.

C20 went on sale today on the Eufy site....

Eufy Omni C20 - regularly on sale for under $500. LOVE mine. (sorry for double post)

The Eufy Omni C20 has a blade cutter and it works beautifully on all the long hair in our house (humans + two long hair dogs). Roller brush ends also pop off so you can easily clear anything that gets wound there too. I love this thing - it has been lifechanging for our domestic life at the price we could afford (yes, I know there are fancier/better/newer models out since last November, but few of them are anywhere near the price point of this thing. Can't promise it will make it to 5 years, but our budget 11s was still going strong for that long, so I'm going to hold out hope for this! (That said, the more features they have the more likely they are to break or succumb to planned obsolencence, which is another reason I prefer the budget end of the pool......)

Eufy Omni C20 is a great budget model, and works well on dog hair.

I've had 3 Eufy robots. The only one which has been a problem was the second one (g35) but Eufy made it right with a replacement snd excellent support; it still works. The other two have been great (the ultra-budget 11s was still working well after 5 years when I gave it away last fall, and we are currently in month 7 with an Omni c20 and very happy with it!). That's a small sample, but they have earned brand loyalty from us.

Please add the Eufy Omni C20 - for a budget model, it is outstanding and imo should be included as a late-release contender in the sub-$500 vac/mop category :)

Thanks! Well, as a happy Eufy 11s and Omni c20 user I can tell you who budget models are for: folks who can't keep up with daily cleaning, but also can't afford $1000+ for a robot, and are willing to roll with "acceptably good" over "perfect!" when the price is right :)

E25 for carpet. C20 for excellent mopping and acceptable carpet on a budget.

I don't find the c20 bad on our rugs - it's more than acceptable relative to previous models we have had. However, we only have area rugs, not fitted carpeting.

Indeed, but so is the C20. My understanding is that the E25 is a much better carpet vac, and also nearly double the price.

I actually have a c20 (which is approximately the same generation and has most of the same selections, but is not identical) so perhaps an X10 owner can chime in :)

I love, love, LOVE IT, and $399usd is ridiculous value for what you get. We've had it about a month now, snd it is legit life-changing. I've been hoping for an affordable active mop like the c20 for years: the mopping is outstanding and the vac works great too. I had a G40 hybrid before (with an onboard tank) and it was basically just a wet swiffer, and I had to remember to fill the tank; it worked OK as maintenance between manual steam cleaning and mopping, but it wasn't a full solution. The self wetting active mopping on the c20 works, and it is legit the cleanest my floors have ever been - I'm running it daily and don't need to do it manually at all any more. If you're somebody who wants to eat off your floors you may feel differently, but I truly find it squeaky clean and way, way better than my manual mopping that happened less often. If it feels like the pads need more water it goes back and cleans the mopheads, but our space is small so it hasn't needed to do that unless I have the water level on "high" and set it to run 2x in our full downstairs. The hair comb keeps the roller brush clear enough that I can easily pull out any that it misses, and the bearing ends of the roller brush pop off so you can just pull off any hair that winds there rather than having to cut it. We are long haired people with hairy dogs so those two things are super important to us. The ONLY - and minor - negative so far is that even with the mop pads raised they sometimes lift the edge of a soft rug we have (stiffer than a bath mat, but still very flexible, and a bit thicker than others).This is more to do with the rug then the robot, but FYI. I've elected to set a zone there and only run it in that spot when I'm home to keep an eye on it. It has had no issue at all with the more traditional, stiffer rugs we have elsewhere, and has been wonderful on the wood and ceramic tile we have everywhere else. I'm running it every morning and love getting up to clean floors. :) Hope that helps!

So glad at least one Manufacturer is FINALLY going to streamline the naming so that consumers have some idea what they're getting. I'm a very happy C20 owner and will stick with that for now - my budget ceiling was $400 which is why I didn't get an X10 last November, even though I considered it - but it's good to see that Eufy is consolodating their offerings, which will make it so much easier to choose a model next time we need to upgrade (we have 3 units in different parts of the house which are blocked by the layout of stairs/doors etc). One feature I am REALLY hoping will be added soon is the ability to deactivate the roller for certain kinds of rugs - they seem to detect the different surfaces well now, but for softer area rugs and things like Ruggables it would be fantastic if the roller can be turned off for those and only suction used. Here's hoping that's on a future feature list for the app soon!

I've had that kind of service EVERY time I've used them, tbh, and it's why I didn't hesitate to purchase another one. We had major issues with our G35 (purchased in 2022) and they were great. Recently the C20 developed a squeak - responses were prompt and helpful (turned out to be due to the 3rd Party replacement brush I'd used, and nothing wrong with the robot at all).

Eufy no C20 also has mopping - regularly on sale for $399. We love ours!

Eufy Omni c20, often on sale for $399. Great budget model with aot of features for the money. We love ours!

We have 2 long haired dogs and LOVE our Omni c20 - mopping is great,snd the detangle comb on the base station works, plus the ends pop off the brush roller pop off to easily pull off all the hair that gets wound there. Super happy with it for the price.

Extra features are neat, but not "required". I wanted something I can run most days that does a better job than me having no time to do it at all, and didn't get choked with dog hair. Our Eufy Omni c20 is that and more and we LOVE it. Very affordable - regularly turns up on sale for $399.

Very very happy with Eufy Omni c20 and no intention - or need - to upgrade soon. Future requests: - ability to turn brush roller off while retaining suction (for softer rugs and things like Ruggables) - ability to run as a steam mop on demand? Prob not possible but could be a great future inclusion. - love the idea of an embedded mini robot! But honestly, I'm good. This thing already far exceeds anything I hoped for at this price, so I'm happy!

The 11s is a great entry level robot - it was my first robot when I still wasn't sure if one would work in our small, rather cluttered environment. It is robust, snd was still working great after 4 years hard use, when I gave it away after upgrading to the Omni c20 so we would have active mopping too. HOWEVER: Cons 1. it has ZERO navigation - bumping against walls and furniture is how it knows to turn around and go another direction. It absolutely will hit objects and walls. This also makes it slow - cleaning 175sf takes it about 40-60 minutes. 2. it has the worst tangling brush of any of the robots we have used (we also have a Shark IQ in another part of the house, as well as an Omni c20 in our main space). I had to clean it every time I used it, and you can only cut long hair off it - the brush is a single molded piece and there is no way to get to the ends other than scissors. 3. You can only put it on a schedule with the remote, and it can only do a simple repeat of every day at the same time. 4. It will eat cables (and shoelaces, and yarn, and scarves, and coat sleeves and... anything its path) - get them out of thr way. 5. It will struggle with dark vertical surfaces. We have a black dog gate and it just banged against it repeatedly every time. I don't know if it will notice a dark horizontal surface or not. Pros 1. It vacuums pretty well tbh. Not as good as more powerful vacs, but not bad at all. 2. It does have one of my favorite features ever that I wish mfrs would bring back: a single button to do a "spot clean" so you just take it to where it's needed and push the spot button (fancy vacs have "zone" cleaning tiu can set in the app but, honestly, spot was easier and better lol.) If your expectations are realistic, you don't mind it taking a while to run, and you're willing to clean the brush and bin regularly, it's a good and very affordable robot. If you have a little more budget and want a better - much better - budget robot, look at the Eufy c20. Decent navigation, anti tangle brush that works pretty well, more suction, self empty, and good mop. The c20 is pretty much the answer to all I have ever wanted in a robot within my budget (regularly goes on sale for $399). Sure, there may be "better" models put there, but not that I can afford, so I'm very, very happy with mine for the price!

Two long haired dogs, plus currently a foster dog. Eufy Omni c20. Floor dries almost immediately. I run it on double mop, and by the time it's gone both directions the mops have used and then wiped up any water. If they come in with wet feet it's dirty again, but since I run it most days I don't really care and just wipe up any big bits, quickly swiffer over just the wet part, or run the mop again as a zone clean. Nbd to me. Dog 1 just goes into another room and gets out of the way without issue. Dog 2 initially barked at the old 11s and G35 and ran away from wherever it was, then decided he didn't care at all and let it literally roll over him until it got his long tail fur caught in it 🤦‍♀️ Then we got the Omni c20 which is more predictable in its route and he figured out just to move away from it. The foster dog who is only here temporarily was initially terrified of it, so I have been running it on demand when they are all outside to minimize drama. In general, I run it when I'm home, just in case (cf tail-hair-in-bot), but they definitely acclimatized over time. Even the Foster has learned to ignore it to some extent.

I cannot adquately express how much I think the mop station is worth it if you're using it on tile/lvp/laminate/hardwood (that can take mopping). HARD YES. I think some people may be pickier than we are and are disappointed if it doesn't make their floors look brand new, but we LOVE LOVE LOVE it. We had a passive mopping unit before and while it was ok, it was nothing like the current spinner/roller ones, which really do a great job. Sure, it will occasionally need a human to go over it, but it will greatly reduce how often, and makes it a whole lot easier. I can imagine that I will still pull out the steamer every few months to get it super clean, but other than that, it's basically set and forget while the C20 does its thing. Works for me!

Eufy Omni c20 - regularly on sale for $399 US. It's been lifechanging for us and our hairy dogs!

If it's available where you are, the Eufy Omni c20 is fabulous for the price.

Eufy Omni c20, regularly on sale for $399 in the US. The cutter comb in thr base station works very well (and comb is part of the roller brush cover, so can be replaced when it gets dull). The ends of the roller brush can be popped off to clear anything that gets wound round the bearings. It handles fur from our two long haired dogs no problem, and suction is plenty sufficient. Mopping is excellent, but if you don't need it you can just turn it off.

Have a look at thr Eufy Omni c20. Great for the price and we are super happy with ours.

If you're in the US it regularly goes on sale for $399 and it'd worth every penny. A lot of features for the money! We've also had decent experiences with Eufy support (for a previous model).

This. This. This. Couldn't agree more!! For me, the Eufy Omni c20 met my budget (under $400) and had the three "high end" features I have always wanted in a robot (active mopping, self empty dust and dirty water, app scheduling). It will meet my needs until it dies in a few years, at which point I'll upgrade to whatever suits my needs at the time.

I LOVE our Omni c20 - it's great for the price.

I posted a user review of it a while back. https://www.reddit.com/r/RobotVacuums/s/tr903IovRd

I LOVE my C20 for the price and honestly wouldn't have gained much by getting an X10. The navigation is fine - I've had no issues in our space (fairly small but quite a lot of furniture). Object avoidance is OK for big things, not so good for small ones, but we had to clean up for a dumb robot so no big deal. Mopping is excellent. It has been reliable for 9 months and thr hair cutter for the brush in the base station works well. It was a great upgrade for us, and no regrets!

https://support.eufy.com/s/article/Dimensions-of-the-X10-Pro-Omni-and-the-All-in-One-Omni-Station The Omni c20 is slightly smaller, I believe.

I asboslutely love my C20. It doesn't have the object avoidance of the X10, but navigation is great, mopping is excellent, the detangle comb works well, it's slightly smaller and goes under furniture easily (base station is smaller too, which is great for us as we don't have a lot of storage room), and it cost less. Win win for us!

We have hairy dogs and longhaired people. The Eufy Omni C20 hair cutter is doing a decent job for us - definitely keeps the roller cleaner. More importantly, the ends pop off so you can easily remove the stuff that gets wound round the bearings. Very easy to clean - I check it once a week or so and it's a 30 second job if there is anything to remove.

The Eufy C20 is a fantastic budget option - we love ours. Bags last 2-2.5months and it is definitely less dust snd smell over our bagless model (a Shark).

Eufy Omni c20. It's terrific for the price.

Eufy Omni c20 has laser navigation,but no on board camera.

Can't speak to the science/numbers of suction, but it works well for us, which is all that matters to me. :)

A lot of folks in this sub seem to have very very high expectations for both robots and their floors, and are disappointed if a robot isn't up to their own scrubbing and vac-ing standards. Personally, I'm very happy with the budget/mid Eufy Omni c20. It has run well for nearly a year, does the floors more often than I would have time to do and does a pretty great job, is quiet, has a small footprint, and was $400. No intention of upgrading it until it dies!

Coming up on a year with the c20 and still love it as much as I did the week I got it. https://www.reddit.com/r/RobotVacuums/s/wcdbzVnu5K

Eufy Omni c20. It does the job at a very affordable price.

I have had 3 and have liked them all for different reasons. US. 1. 11s. Budget model I picked up cheap to see if I would like a robot. It was still working 5 years later when I gave it away. 2. G35. This is the one I have liked least, simple because we got a lemon that broke (base station pins broke off). Eufy replaced the entire unit under warranty, no problems. It's not their greatest model, but at the time was the only one with any kind of mopping option that I could afford - even a wipe was better than nothing. Self empty and vac work great. It went upstairs when I got the c20 last year and works fine as a vac only which is what I need up there. 3. Omni C20. I jumped on it this time last year twhen I saw I could get active mopping and other features I wanted for under $400. It has been a champ all year and I love it as much as I the day I got it. I think if you're on a tight budget and want acceptable customer service, Eufy is the way to go. No,I am not a bot or a shill, just a very average customer on a budget with hairy dogs. I appreciate being able to find units I can afford. The S1 was the golden child a year ago, so think it's fine, other brands have simply caught up with it's features so there are more roller options to choose from.

Eufy Omni c20. Haircutter comb on the base station, and roller brush is easy to clean manually when necessary.