Omni C28 (T211A110)

I just bought it on sale and I like it a lot. I can't compare it to high end ones but I had one of the old round cheap Eufy vacs for 5 years, and then a Samsung Jetbot. Both of those are still going strong and will keep running upstairs, but this is much superior for downstairs.

I bought the Eufy C28 this week after months of combing Reddit reading real-use reviews - and I love it. We do have pets and it's made easy work of the fur and cat litter that gets strewn about on a daily basis. Most models down to the £300 range can accommodate what you've described. What are important considerations for you? Heavy duty cleans? Covering large area on single battery use? Size of unit? Noise?

OP I completely forgot about the C28. It is a great vac. It also has their equivalent of Roborocks DuoDivide that really helps with hair. Also I completely agree without an RGB camera obstacle avoidance is usually pretty bad. There's only so much lasers and lidar can do.

Jumping on here, if any have RBG cameras that really helps with avoidance. I have and love my Eufy C28 and it does a very very good job of everything but it does miss cords on the carpet and small (less than 1" square) objects as it's LIDAR only. It's never gotten stuck but it has eaten laces when I haven't made sure the shoes are picked up. Avoids cat toys and the like with no problem. Roller mop, warm air mop drying to help with odor, self emptying, fantastic mapping and overall object avoidance. I highly, highly recommend it (currently a great deal on sale) but RBG cameras just take avoidance a step up.

I’m my case it’s pets and teens. One cat in particular seems to like to taunt the vacuum and once it’s running he’ll flop right in the middle of its path. So for him my vac needs constant object avoidance as he’ll get up, find the vac and flop again. The teens also tend to leave things out and again you never know when they will. I can try to pick up, as the vacuum is doing one room a teen leaves a remote or dish on the floor in another. So far my C28 has learned and avoids it’s all.

I’ve used the Eufy C28 for the last 6 months and couldn’t be happier. 2 constantly shedding cats and daughters/wife with long hair. The vacuum kept up with it all. The mop function has worked great to keep the hardwood clean. House is about 60%/40% hard flooring vs carpet. Vacuum easily switches between the two and handles a few 3/4” thresholds without problem. It has a roller mop that cleans itself as it works and then deep cleans/dries the roller in the base station after to prevent odor. After 6 months there’s no odor on the roller and none left on the floor. I do use a robomop cleaner on the water and that also helps. In the time I’ve had it, I’ve had zero tangles and on turbo mode it gets all the surface hair the cats leave on the carpet daily. The vacuum has rollers that are designed to angle hair to the inner edge and then sucks it up avoiding getting stuck around the rollers and it seems to work. Only tangles have been when I’ve left shoe laces loose and the front rotors catch them. Mapping and object avoidance is very good but I wouldn’t count on it with very small objects as it uses lidar and not a RBG camera though it has avoided when the one cat puked up a large hairball. Currently $799 as the new release sale just ended but I believe they have a new spring promo coming up as well

The c28 which is Eufy's newest model actually does really well with small toys, socks, etc. Still struggles with cords that are flat on the floor. From doing research I haven't really seen any pure LIDAR navigation units that perfectly avoid cords, seems the RGB camera models do better.

It's newly released but I've been using the Eufy c28 for the last 6 months (beta tester, finally lifted the NDA and letting me share my experience) and overall it's worked great. I know early in beta there were concerns with the dustbin and filters leading to a redesign of the filter and much better emptying. I have 2 cats that shed like mad and a daughter with long hair and I've not had any issue with hair getting stuck or the dustbin not emptying complete, no hair getting tangled on the main rollers either. It also has a "turbo" option for maximum power on thicker carpets that pulls up pet hair and surface debris well, but I still need to hit the carpets weekly for a deep clean with the upright as we have thicker pile and it doesn't get deep dirt out. But 10-15 minutes once a week if much better than the daily vacuum it needed before with the cats. The roller mop has also done a great job on the hardwood. But in my experience the self emptying of both the dustbin and waste water have been very reliable and no complaints with either.

I've seen a few people ask about the C28, especially as it's on sale again, so thought I'd post a follow-up. I've been using it for quite a while and I've still been overall happy. I have a decent sized main floor with a mix of 40% carpet / 60% hardwood. Two cats that are currently going through their spring shedding. Wife and daughter with long hair. For the most part the C28 has been keeping up. On the hardwood it's been great. The roller mop has continued to do very well with keeping the floors clean provided there aren't dried on crusted messes. My son dropped jelly a couple of weeks ago and left it on a weekend when I was gone and didn't have the robovac running. On Monday when I ran a cycle it didn't get the mess completely clean and I needed to clean it manually. But spills like that should be cleaned by hand regardless. Day to day cleaning it keeps the hard flooring looking great. I still wish you could vacuum first and then mop but it's not an option. The spinner brushes do a good job getting the hair from the edges and corners of the rooms and the mop gets 99% of the floor. The very edge of the room is still not mopped but that's expected as the roller doesn't extend past the vacuum edge, and this is a mid-level mop so I don't expect the extension arms like higher level vacs. It does a really good job with getting all the cat hair on the hardwood and it's yet to clog either the vacuum itself or the bag in the home station. No hair tangles around the floor rollers either. I do occasionally find longer hair around the edge spinning brushes. Carpet performance is still pretty good for surface debris. As long as I run it daily it keeps up with the shedding and surface dirt. It just doesn't have the suction for deep cleaning though and I still have to run the upright once a week, but that's much better than the daily vacuuming that was needed before. Mapping and object avoidance is still performing well. My wife tends to move furniture frequently and it keeps up with the room changes. I have noticed it might take a day to properly vacuum an area that was previously blocked by furniture but it will learn it can now go where previously it couldn't. It's also started to wedge itself under the edge of the dishwasher and get trapped which it hadn't done before but has done twice in the last week so not sure if some mapping algorithm has been changed, I honestly haven't been paying much attention if it had a recent software update as I have it on auto. If this behavior persists I'll reach out to Eufy. I also still think it's kind of in a weird area in terms of pricing and features since with current sales spending $120 more gets you the E25 with better suction, automatic detergent dispensing and the RGB camera which does help with small object avoidance more than just the LIDAR in the C28. Another $50 off and it would be a clear low-mid price choice. I'm still happy with it and it's still making my life much, much easier.

Navigation and object avoidance aren't the same thing: navigation is finding its way round your house. Object avoidance is making sure it sees but doesn't roll over things on the floor eg toys, electrical cables etc. I'm a fan of Eufy (I've had several since 2028)- I have the budget-minded C20, but a lot of folks like the E25, and the successor to the c20, the C28, has just been released.

This is changing somewhat now, but also, budget is definitely in the eye of the wallet-holder. The OP said $900 max, which is definitely way more than some people’s definition of budget. Eufy C28 does come to mind though. Currently on sale for $499. Eufy E25 is on sale for $599. Narwal Flow is on sale for $899, right at the top of OP’s budget. Eufy S1 Pro is on sale for $699 (which, while I absolutely love mine, I recognize has quickly became an outdated model).

I bought a reasonably priced brand called Eufy about a year ago, and it does the self cleaning routine. Also has LIDAR to map the house, so it runs an efficient pattern and doesn't just randomly bounce off the walls. It was my first robo-vac, and I had no idea the technology had come so far. Freaking love that thing.