Eufy - X9 Pro

Wow this sucks...I haven't had this experience at all, quite the opposite actually. And I have pets and a 'long haired' partner 😐 My take on the Eufy products: I have 4 x X10 (yes, 4), 1 x X9, 1 x L60 and 2 x S1 and just pulled the trigger on a C20. IMO, best obstacle avoidance in the business (Eufy makes cameras so the R&D was already there). Should the robot gets stuck it's for 2 reasons: 1. the mapping isn't done when the house is vacuum proofed (item picked up). 2. the house is messy beyond help... Regarding support, Eufy's is litterally the best in the business. Period. They've.always been quick, efficient and polite during the rare occasions where I had issues (S1 was leaving droplets after cleaning). Also Eufy sells the best 'mid-high range' and high range mops in terms of performance AND value. By this I mean that Dreame X40 is probably slightly better given it's extendable mops. But then agains its twice the price. And at a slightly lower price, the Eufy S1 blows it out the water in terms of mopping performance (X40 is significantly better at vacuuming though). The drawbacks: Vacuuming performance on carpet is Eufy's Achilles' heal for HYBRID ROBOTS. This distinction must be made because to be fair, their 'vacuum only' robots are as excellent as they are affordable. In the case of hybrids (X10, S1 and C20) it is 'ordinary at best'. It works fine - don't get me wrong - but 'fine' is as good as it's gonna get. I run multiple passes and this mostly takes care of the weaker vacuuming performance. I believe this is due to the roller itself, which is also much narrower than what the competition offers. Interestingly, the roller mop on the S1 takes *the whole width* of the robot. They should apply this design to the vacuum's roller too. That being said, Eufys are interesting as they're better than the some of their parts. And by this I mean that their excellent mopping abilities combined with their 'ok' vacuuming performance does make them *very good* over all, while providing excellent value. IMO, here's the best bang for your buck (i.e: value) with BF's discounts, in this specific irder order: 1. Eufy C20: good vacuum and mop according to reviews. MUCH cheaper by a 1000 miles, basic navigation (not the best if you have pets but will be more than enough otherwise). I also like the fact that they brought the 'hairy roller' back. Rubber rollers don't tangle as much but if you deal with short hair it should be excellent. 2. Dreame X40 Ultra (biggest discount, extendable arm and mop pads). 3. Dreame L40 Ultra (latest and greatest, same concept as the X40 without the dirt detect feature. Smaller battery, slightly lower suction but same real life performance. Navigation seems to be slightly better, although the X40 as a slight edge with object avoidance). 4. Eufy X10: Best all arounder by far. Great in corner, fantastic obstacle avoidance. Water tanks could be a tad larger and mop pads are not as 'squishy' as the X9's. I sometimes feel like it could use more water, which is something that I wasn't noticing with the now discontinued X9 (Eufy, if you're reading this, bring the X9 back at the same price as the C20 please!). 5. Eufy S1: if your primary requirement is the best mop in the business. Super quick too and unbelievably efficient with water. The X10 is significantly better in corners though and a bit better on carpet. Also the S1 requires a bit more maintenance (nothing problematic). Although I wish the base station was shorter and wider to accommodate for larger and wider water tanks. The tanks are pretty narrow and not as easy to clean, which is noticeable considering how much more grime the S1 is able to pick up compared to - well - ANY other other robot on the market today (the thing cleans the best by far. No comparison). Now, none of these robots are in the same category but we're talking *value*, not price. For unbiased info online (shocklingly hard to find), the best youtube channels IMO are "Justadad" and "Jamie Andrews". They both have amazing, non-sellsy no bullshit reviews. Good luck and let us know which bot you end up taking home :)

The roller mop works better cause it spins and scrapes up the dirty water into its own tank while spraying fresh water on the roller from another tank. By the way, I'm using the X9 pro now and its roller mop works fine.

Watch out for the water pump in the dock going bad. Known issue on the X9 pro for which the solution is "buy new dock."

I have eufy X9 Pro. Does vacuum and mop. Love it. So bought second Only downside is the app. Not much updates. I can’t delete certain areas so tech support said to remap. Which takes some time. So wish they would update app. Especially mapping logic Discussion on Eufy and Deleting rooms in App - https://www.reddit.com/r/eufy/s/2iEJ9GRLU5

I have eufy and love it. More than $500 but go on sale periodically . Bought 2 Model - X9 Pro ACS

https://i.redd.it/lnqw0dmhnowc1.jpeg At least in the X10 is removable, but in the X9 it was not, and trust me, while slightly improved, the difficult to reach surfaces are still there

I have a eufy and don't rate the mop

I have 2 eufy mop + vacs and a regular shark. I think they’re amazing! They’re like little drunk robots that get into situations. If I had the dough I’d go for one that empties automatically.