Narwal - Freo
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Reddit Reviews:
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Based on 1 year's data from Feb 25, 2026 How it works
Liked most:
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"Of my robots, the Narwal maintains the cleanest base station and mop pads. ... That's their trademark (because using lots of water to wash works!) and I suspect the Flow will continue that trend."
"the Narwal will have the best smart cleaning mode and mopping ... Z50 is going to be a much better mopping robot than the ecovacs and eufy robots with a roller mop"
"the narwal can sense if the area isnt clean yet and go back and clean it ... if it goes back to finish and leaves a cleaner surface than a single pass during a typical mop session from a different vac, the end result is the narwal will leave the area cleaner."
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"they do great with tangle-free tech ... My Freo Z never has this problem."
"The Narwal sensors have "pet detection" so it will stop when it sees my dog in its path."
"He mostly ignores the Freo Z Ultra, but when they do come close to each other, it pauses just like any other obstacle."
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"The time saved alone from not sweeping daily is huge for me, totally worth it."
"owned for just over 2 years. Daily vacuuming of entire house, 2x weekly vaccum+mop entire house."
"Absolutely ... We bought one because our aussie is shedding like crazy and I really did not feel like vacxum cleaning like twice a day ... Bought the NARWAL Freo for 300 Euro and we are happy now"
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"Original Narwal Freo about 3 years and still going strong! ... Considering we got the original Narwal on an Amazon flash deal this has more than paid for itself!"
"owned for just over 2 years. Daily vacuuming of entire house, 2x weekly vaccum+mop entire house."
"Narwal which hasbuild quality seems to be pretty good with some reporting it still worked flawlessly even though it fell off a flight of stairs because their cliff sensors are a bit weird"
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"they do great with tangle-free tech ... My Freo Z never has this problem."
"I've never once had the roller clog with hair. ... It's got a tapered roller and apparently this is successful in keeping hair from getting tangled."
"Never gets tangled bc of the brush design."
Disliked most:
0
1
"Also I didn’t like how much data the Narwal sent to servers. ... In the 2 weeks I had it, my firewall logs showed the Narwal sent over 20 GB of data. ... I had the remote video disabled so assume it was for vision AI analysis. ... Still, it shouldn’t need to send that much data."
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"tanks need to be refilled more often."
"I suspect, like the Freo Z, the Flow will use a ton of water to keep the track-style mop clean and require refilling after every 1 or 2 uses."
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"the narwal models are great for mopping, but are very water inefficient compared to other models with an onboard water tank."
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"It also occasionally tangles itself in stuff like string on the ground"
TheDrewManGroup 1.0I got a Narwal Freo V10 because I read they had no problems with pet hair. It’s fantastic. It doesnt get clogged or wrapped on a bar. Just does exactly what I need.
AliciaBrownSugar 0.5They are cheaper. It used to be 2k, but the older versions are like under 400, for the versions that were 2k before. Look especially around black Friday. I have the narwal freo x ultra, used to have the original narwal freo The dreame L10S ultra was coming out at the same time as that, and now that's under 300. Idk how reliable it is a I never got it and decided not to after some research and clogging. I went and stayed with the narwal freo and got the automatic water exchange system so I don't have to empty or fill the water again. The original lasted years, and the new one is running even better than that one. You'll have to look at features and pricing. Don't get the best and newest version if price is an issue. The older versions used to be top of the line and those work really well still. Do research and look at the prices and see if they're what you're willing to spend.
BoatsLady 0.5We are very happy with our Narwal Freo. It mops and vacuums. Got it during Prime Days
Decent-Cellist-9071 0.5I had a Narwal Freo and was already happy with it. I've been testing the Eufy E25 for weeks now and I have to say, the suction power is really good. If you look at the dust container before vacuuming it into the station, you can see that it even pulls dust mites/feces out of the carpets. Special vacuum cleaners only do that. I've never had this happen with any robot. I'm really impressed. Wiping is also very neat. Unfortunately the navigation doesn't really make me happy, then it would really be perfect.
Educational_Coast520 0.5You're absolutely right. The Freo S is smaller than the others, and Narwal may not have cared enough about that model to redesign the conical brush roller to fit it. I'm not really sure.
How is the dust collection setting configured? Please try setting the frequency to “Always.” When set to “Always,” the Narwal robot will empty the dustbin at the start of every subsequent cleaning session. (Note that this occurs before cleaning, not after.) Due to patent issues, it appears that products other than iRobot do not have the capability to detect when the dustbin is full.
Fav0 0.5Absolutely We bought one because our aussie is shedding like crazy and I really did not feel like vacxum cleaning like twice a day Bought the NARWAL Freo for 300 Euro and we are happy now
ItzAwsome 0.5Narwal freo literally has no go zones, as well as they have strips I believe in their store that prevent it from doing that if you want to do it physically.
menelauslaughed 0.5Narwal Freo. Never gets tangled bc of the brush design. Two Samoyeds. It detects carpet and I set it to automatically vacuum more powerfully. It mops too. Best $900 I’ve ever spent.
Mindless-Analyst-257 0.5Narwal Freo, owned for just over 2 years. Daily vacuuming of entire house, 2x weekly vaccum+mop entire house. The only issue I’ve encountered has been technical/map based and not mechanical. Remapping the house resolved the issue.
rubykittens 0.5Original Narwal Freo about 3 years and still going strong! We don't use it daily, but several times per month. The new Narwal roller mop that is supposed to release seems very interesting, so maybe in a year or so we'll pick that up. Considering we got the original Narwal on an Amazon flash deal this has more than paid for itself!
My dogs freaked out at first with my Narwal, but we gave them high value treats every time we started a cycle and pretty soon they ignored it. The Narwal sensors have "pet detection" so it will stop when it sees my dog in its path. Since you have cats you could take them into a room with the robot and have Churu on hand. Just let them come up and sniff it, Churu, more sniffing, Churu etc.
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