Narwal - Freo 002 Max
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Based on 1 year's data from Feb 15, 2026 How it works
Have the narwal freo. The 25k version. Does it's job well
Have narwal and am super impressed with it. Not sure about service in mlore
Thank you for your wonderful review. I think the Narwal Flow excels not only in cleaning performance but also in its maintenance design. Typically, roller mops come with a roller mechanism, making cleaning around that area difficult. However, the Flow features a fully removable design, and its dirty water tank and scraper are self-cleaning, meaning the main mop mechanism requires almost no cleaning. This makes it truly unique among roller mop-type robot vacuums. As you mentioned, the cleaning tray in the base station does seem to get dirty relatively easily. However, the XiaoYao 002MAX (tentatively named Narwal Flow Ultra) appears to have an improved disposable filter that reduces debris buildup. Reference: https://post.smzdm.com/p/a44oego8/ Personally, I'm keeping an eye on its effectiveness and compatibility with the Narwal Flow's tray.
How is the dust collection setting configured? Please try setting the frequency to “Always.” When set to “Always,” the Narwal robot will empty the dustbin at the start of every subsequent cleaning session. (Note that this occurs before cleaning, not after.) Due to patent issues, it appears that products other than iRobot do not have the capability to detect when the dustbin is full.
After daily vacuuming then mopping, my hardwood floors became notably softer and had a shine. I’d recommend robots with roller mops or spinning mops. For roller mop robots, I’d recommend the eufy S1 (Pro), eufy E25/E28, MOVA Z50 Ultra, and the Narwal Flow. All of these robots except for the eufy E25/E28 will have good obstacle avoidance. For spinning mop robots, I’d recommend dreame/MOVA robots with the AceClean/jetspray dryboard, the Narwal Freo line with an all in one base station, the roborock qrevo line. If obstacle avoidance is important, I’d consider the Dreame L40S Pro Ultra, L/X50 Ultra and the Narwal Z/Z10 Ultra.
How tall is the piece of transition? For a single one up to 30mm, the roborock models with the AdaptiLift chassis (the most expensive QRevo Curv/Edge and the Saros line). Anything higher up to 4.2cm, if a threshold is less than 9cm long (5.2cm if it is at least 9cm long), will need the Dreame X50 Ultra or any equivalent MOVA model (V50 Ultra). I am aware that Dreame's L/X50 Ultra and any model (such as MOVA's V50 Ultra or the rare UK-only Dreame L40s Pro Ultra) that uses dual conical brushes has a *live fur compression* feature (https://www.youtube.com/watch?v=JOOU0uJsVdU), which helps mitigate the issue of pet fur clogging the dustbin, even though the space isn't fully utilized. I saw it in action, and I think it lives up to its claim. It also cleans its filter when auto-emptying. This should be helpful for homes with heavy shedders such as yours\~ For paw prints, I think a robot that can identify messes like this and act accordingly would be important too. Dreame and Narwal do well with this if you turn on certain functions, such as their smart cleaning mode and intelligent mess detection.
The MOVA will be better at vacuuming and the Narwal will have the best smart cleaning mode and mopping but vacuuming isn’t as good as the MOVA and tanks need to be refilled more often.
Yep the narwal models are great for mopping, but are very water inefficient compared to other models with an onboard water tank. There's also the MOVA V50 Ultra with mop pads that can tilt which is good for uneven tile floors.
It is mainly a result of confirmation bias, and most online posts are subject to the self-selecting bias. Many well-made robot vacuums can go much longer, and so even well-made combo vacuum and mop robots are still lasting well. Brands I'd go for: Dreame can have well built robots (I'd avoid the aqua 10 roller for now as there seems to be a design flaw) customer service depends heavily on region and there's mixed feedback regarding this; Eufy has generally solid customer service all around; MOVA seems to have pretty solid build quality, other than the p50 for the NA market (broken front wheel) and the z50 (docking issue due to a design flaw>), solid customer service seems to be better than dreame's even though they're serviced by the same group as dreame owns MOVA; Narwal which hasbuild quality seems to be pretty good with some reporting it still worked flawlessly even though it fell off a flight of stairs because their cliff sensors are a bit weird, customer service reviews are mixed; Roborock which has build quality seems to be solid overall but obstacle avoidance is their only flaw, mixed reviews of customer service from very negative to very positive); and Xiaomi which has generally solid build quality and customer service for its price (I bought from them before and when something got stuck in the wheel where I couldn't reach it, they fixed it and shipped it back in a week).
You are spoiled for options. Dreame, ecovacs, mova, and Narwal have roller mop robots. I’d narrow it down to mova and Narwal imo. Dreame’s Aqua 10 roller robots are clearly based off the MOVA Z60 ultra roller complete (MOVA is a subbrand of dreame but they have completely different R&D teams) but with less downwards force when mopping (dreame does 9-12N and MOVA currently exerts the highest downwards force at 17N). I have seen some people report that their Z60 Ultra Roller’s autoempty port gets clogged with fur but I haven’t had this happen at all after it has cleaned 43,000sqft and I have a long haired corgi that sheds all the time. Narwal is also a good choice with a track type mop exerting 12N but it lacks a detergent tank in the base station so you’d need to manually add the detergent when you refill the clean water tank (up to you to decide how important that is). MOVA did send me their v50 ultra complete and the Z60 ultra complete to review as part of their Reddit collaboration program. Both did great removing overnight dried on kitchen grease in one go. The z60 ultra roller was able to get rid of splattered dog friendly ice cream left by my dog with most of it gone in 1 pass and totally squeaky clean in the second pass. My review of the Z60 ultra roller complete is being finalized~~~
I’ve found the narwal tangle free brush solution to be excellent. The newer roborock ones with the split brush looks like it would perform well too
Yes with my daughters long hair and constantly shedding Rottweilers the narwal is the first that hasn’t died or become too much hassle within the first year
Agree. Dreamebot with Tricut brush & Narwal Freo series. Both great.
We just got the Narwhal Freo that vacuums and mops and can do either independently or at the same time. I only have 2 cats inside and we do not have carpet but we do live on a ranch and I am in and out frequently from the horses and dirt in general so our floors get dirty fast. I am in love with this little robot. I call her Mrs.Doubtfire. When I send her to vacuum I leave the rugs down and have not had a problem. If she's doing a mop run I pick up the rugs. The time saved alone from not sweeping daily is huge for me, totally worth it.
You have obviously experienced the wrong bot(s). They get really good, and overcome many of the hassles you've expressed, when you get to the high-end models. They get pricey, but a top-tier Narwal or Roborock will change your tune. Comparing them to a sub-$500 Shark or Roomba is a mistake. Like saying a Ferrari must suck because your Civic can barely do the speed limit. There's still limitations, and a vacuum will always make some noise, but there's a reason that people really like their expensive bots.
I got one from Narval last month for around 20k, happy with the experience as of now
Narwal Is the only robot that even attempts to clean the baseboard but the only thing the frio z or x does is run a muff along it. It doesn't actually clean. It's a duster. And the frio x and z have some other problems. Notably they are water hogs and you have to refill the water all the time. After every single run.
I just ordered a narwal. Expensive af, but I had accumulated enough Amazon reward points to pay for it. Anyway it’s supposed to be incredible at avoiding objects, and many of the newer ones are great as well. I have a Roomba that I’m replacing bc it’ll just run over socks and toys, etc.
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