Narwal - Freo X Plus
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Reddit Reviews:
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Last updated: Sep 4, 2025 Scoring
Liked most:
16
0
"But the lack of hair tangling is AMAZING compared to the Eufy. ... And the primary rotating brush gets little to none wrapped. ... And ZERO at the connection points, which is the point of failure for Eufy. ... It is…somehow completely free of tangles after a month of use (probably 4X per week). ... has been free of any pet hair related problems. ... Never even had to use scissors on the brush, which is a first for me after four robot vacuums."
"Both have a roller brush that does not clog. Over a year later and no hair tangles. ... No. They use a circular pattern of airflow. That pulls the hair to the side of the roller brush that is not mounted."
"our Narwal X has never had a tangle. Ever. Occasionally I find a hair wrapped around the sweeping bristles, but that's it ... Our NFX has been at work for 4mo now"
10
3
"The Freo X ultra would be the best mopping robot in Italy, much better at mopping compared to the Q Revo S."
"for tiles and carpet its been excellent"
"The Narwhal mop really seems to clean the floor instead of just running a went mop bad over it like the IRobot. ... I have very annoying high gloss wood floors that show every foot print. ... And a narwhal which does a 80% good job at mopping."
15
1
"My house has never been cleaner ... as I could not keep up with my Australian shepperd/berner mix's hair"
"for tiles and carpet its been excellent"
"Dense fur: vacuum only : Narwal X Plus (it is a combo unit but the vacuum is the best part)"
8
0
"The time saved alone from not sweeping daily is huge for me, totally worth it."
"It has, indeed, a anti tangle certified brush and, during 5 days of floor cleaning that I own it, there is not a single hair neither in the brush nor in the two sided brushes. ... I've middle size, middle hair length dog, and two long haired women that loose twice the hair of the dog. ... I'm not the kind of user that regularly maintains the robot, and till now I 'm pleased about the anti tangle brush performance. ... this is the best choice for low maintenance, low price and results."
"it will save you from having to frequently clean yourself. ... You WILL save time and have a good looking main floor area."
7
0
"The Narwal is pretty quiet when you have it on the lower settings. ... I run it all the time when my 3 year old naps."
"The Narwal Freo X and Freo Z are both under 60 dB on Quiet Mode."
"Also probably half the noise of the Eufy. ... I wouldn’t call it quiet, but it isn’t too bad. ... I can close the door to our office and take calls while it vacuums the rest of the floor."
Disliked most:
3
4
"If it gets stuck long enough on a task, meaning it makes no progress, it will give up. ... If you rescue it after this happens, it will just reset back to the default vacuuming task. ... So if it was mopping, you have to restart the mopping task manually. ... This is dumb to me"
"I like my Narwal but it has gotten stuck on a pretty common Ikea chair. That really surprised me."
"I’m finding it to struggle with navigating carpet"
1
3
"I'm really annoyed it doesnt have an auto emptying dust bin like my old roomba"
"The vacuum chamber is not very large and thus i have to empty it every two runs. ... It doesnt have a sensor thats worth a damn, so i dont go by the app for fullness of the container."
"I have to empty it every three days (no self emptying)"
0
2
"But mopping is a pain as you have to clean/change the pad after a couple of sessions so I do it sparingly."
"I also wouldn’t really recommend it as after any robot mop combo with a mop cleaning station makes the mops really wet after cleaning it, which doesn’t seem great for your wood floors."
0
2
"Toe kick cleaning is in my experience non-existent. Maybe mine are too low, I'll have to clean those 2 inches by hand."
"Also treshold detection. It tends to ride up to them and not clean the inch next to the treshold because of that."
"Its edge cleaning also could be a lot better, I hardly ever see it do the twist."
0
1
"Also there is no availability of the physical service centers as mentioned in Amazon. Basically the India map with service centers provided in the home page of Narwal in Amazon is misleading."
"I contacted Narwal customer support (used the number given in Amazon) the customer service executive had no knowledge about the product."
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