Narwal - Freo X Plus
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Reddit Reviews:
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Last updated: Dec 15, 2025 Scoring
Liked most:
494
162
"I run it once a day, and mop a couple times a week. ... In fact, my wet/dry floor vacuum just died so its pulling even more work right now as it's the only real mop I now have, other than a Swiffer."
"My GOD am I glad I did. I had no idea how much I had been missing! ... We have 2 dogs and a cat, and live more rural. That means dirty paws folks, and a lot of them. The mopping and vacuuming has been no short of amazeballs. Not amazing. Amazeballs."
"The current champ of perfectly sparkling clean floors. ... Have 5 dogs tracking in dirt all day? Run this mop and go eat off the floor. That's how clean it is. ... Step aside spinny & vibration mops, this constantly clean roller mop is the champ. ... The mopping ability is light-years ahead of the Curv. ... The continously cleaning of fresh water is where is truly unique. ... You will be delighted and shocked on how amazing this E28 is. Its truly incomparable to any roborock. Get ready to start eating off your floors 😁😉"
184
37
"I have also had 0 hair wrap. Both my old Roomba and Shark id have to clean the rollers weekly."
"The Anti-Tangle brush is actually Anti-Tangle. All my previous vacuums would get hair tangled in a single run - I'd clean them at least once a week (neato way more) to get all the hair out. After 24 hours, I see 0 hair stuck. Not one. ... That being said I LOVE the anti-tangle brush. 3 Months and I haven't had to clean the brush one time. It's literally perfect for me."
"I haven’t had any issues with tangles on the rollers ... Honestly, I think it’s doing really well considering I have long hair and shed a lot. ... The split roller on the E28 really works."
276
92
"It’s is SO MUCH more quiet than the s7 it ramped up the suction power from 4000 to 19000 yet I can let it clean my office room while being in a call now."
"Extremely quiet compared to our last one to the point where we can have it running while my partner is in work meetings (besides emptying water and dust bin, but that is 10 seconds of loud x 2)."
"pads that lift on carpet so you can run it while the baby naps"
582
62
"I think its hands down the best all around option right now, especially once you hook it up to the water line and drain, i run it daily in our house and we got rid of our cleaning help because of it."
"I have an even thicker rug than this and my Curv has no issues ... It's the reason I bought mine because I have an even thicker rug than that and no robot could even climb onto it"
"I absolutely do not regret buying the robot vacuum. ... My room is a lot cleaner and dust-free now, and I can tell just by wiping my floor with a wet toilet paper and seeing barely anything picked up. ... I've been getting allergens a ton less, most of which not even in my room. ... All this for the commitment of a weekly emptying is miles more convenient than vacuuming traditionally, as opposed to making a few taps on my phone. ... looking back it was definitely worth the investment."
12
0
"The time saved alone from not sweeping daily is huge for me, totally worth it."
"With the plumbing kit it just sits in the laundry, drives itself out, cleans the house, then returns to the base station to clean its own mop pads, empty the vacuum bin and recharge. Then it does it all again the next day."
"Absolutely ... We bought one because our aussie is shedding like crazy and I really did not feel like vacxum cleaning like twice a day ... Bought the NARWAL Freo for 300 Euro and we are happy now"
Disliked most:
3
13
"The biggest downside to an S8 with an automated dock is the mechanism the dock uses to clean the mops. It is complicated and requires enough maintenance to keep it from filling up with gunk and debris until it clogs. Cleaning this mechanism is more difficult and time consuming than with models that use spinning mops."
"I will not recommend a fancier S8 because of the mechanism required by the docks to clean the mop. It is too complicated and requires too much maintenance. ... If good vacuuming ability sold robovacs, we would all be buying S7s and S8s. But their mop cleaning system is terrible and requires too much maintenance."
"Cleaning the dirty water tank was a pain on my Roborock and required weekly deep cleaning or it smelled horrible."
55
110
"The j7 got stuck often, maybe 1 out of 4 cleanings it either sucked up a cat toy or jammed itself under something."
"I also have to be careful to pick everything up or it will get stuck after destroying my kids toys."
"Not only does it stop and turn every couple of minutes, but in almost every run through my flat, it missed something. ... sometimes it didn go underneath my table, sometimes it missed a corner, . this was actually the main point why I returned it eventually. ... You need to be able to trust your robot vac to clean everywhere. ... these were not impossible to reach places, and there was no feedback at all why it didn go there."
5
10
"it will not return to the base station to empty it's dustbin when it's full. ... It just keeps going and ends up clogged and dragging dirt around the floor."
"Every year I disassemble it to clean the vacuum filters and vacuum fan intake. It's a terrible design"
"Sadly there ’s no autoempty dock."
0
1
"Toe kick cleaning is in my experience non-existent. Maybe mine are too low, I'll have to clean those 2 inches by hand."
"Also treshold detection. It tends to ride up to them and not clean the inch next to the treshold because of that."
"Its edge cleaning also could be a lot better, I hardly ever see it do the twist."
0
3
"My Narwal broke within a month and the warranty process was god awful."
"Also there is no availability of the physical service centers as mentioned in Amazon. Basically the India map with service centers provided in the home page of Narwal in Amazon is misleading."
"I contacted Narwal customer support (used the number given in Amazon) the customer service executive had no knowledge about the product."
I got one from Narval last month for around 20k, happy with the experience as of now
r/Frugal_Ind • Robotic vacuum cleaner recommendations? ->For hard floors and pets, the Narwal Freo X or the Roborock S8 Max Ultra are probably your best options. Both scrub really well and actually get into the edges. I have got pets and kids running around too so I know how important it is to have something that doesn’t turn into a maintenance headache. [this thread](https://www.reddit.com/r/KeepThisInMind/comments/1o1wp3o/best_robot_vacuum_cleaner_for_wood_floors_that/) helped me a lot , hopefully it helps you too.
r/RobotVacuums • Need help finding the best robot vacuum mop for hard floors with great scrubbing ->The freo x and freo z our water hogs so don't buy one unless you're okay replacing the water and dumping the dirty water after every single mopping run in a small house and mid-run on a big house.
r/RobotVacuums • Best High-End Robot? ->Narwal Is the only robot that even attempts to clean the baseboard but the only thing the frio z or x does is run a muff along it. It doesn't actually clean. It's a duster. And the frio x and z have some other problems. Notably they are water hogs and you have to refill the water all the time. After every single run.
r/RobotVacuums • Are there robot vacuums with a baseboard-cleaning functionality ->Its a mostly fine robot but not a fan of their mapping software. Much better mapping and software options. Don't care how sophisticated a robot is if their software sucks.
r/RobotVacuums • Best robot vacuum right now? ->The basic and simple and frustrating issues with the Narwal software have been there now for well over a year. Problems that other redditors have posted over that time clearly show that timeline. Issues like mapping open concept spaces and having easy to use and manipulate split and merge lines have been solved years ago by other companies like Roborock and by Dreame. There is no excuse that Narwal - who has most definately been made aware of these issues long ago - has either chosen to ignore fixing 'merge/split' options (and more) or the current team is incapable of doing so. Agree. One day it may be fixed. One dayBut why should I wait when other companies have solved this issue a long time ago? Based on their current history of software development, I'm not holding my breath. If you're satisfied with their substandard software (and excellent robot build) that's fine. As a homeowner with a large open concept layout their mapping software is crap and pretty much renders using their robot useless unless I want to compromise how I use a Narwal. Something that is not an issue with Roborock or Dreame or Mova (and probably others also). So if a home has basically traditiona wall spaces.Sure. Narwal is great. If the layout is open concept. Then....Narwal no.
r/RobotVacuums • Best robot vacuum right now? ->I‘ve got a Freo X, and I really like it, so I’d recommend Narwal to you. Their new Freo Pro looks like it‘s got an upgraded side brush for better anti-tangling. Narwal does good at handling pet fur and preventing tangles. Hope that helps!
r/RobotVacuums • Need help finding the best robot vacuum for pet hair please ->Sure about that? I have a Narwal. It vacuums and mops. You can choose the floor type both for mopping and vacuuming and pick if you want a damp or wet mop. It’s WELL worth the money in my opinion
r/unpopularopinion • Robot vacuums are expensive and a waste of time. ->I have the Narwal Freo vacuum/mop and I love it.
r/homeowners • Are robot vacuums worth it? I’ve got 4 small kids and I’m always sweeping up the kitchen. Now I have a crawling baby so I’m thinking about getting a robot vacuum, preferably the mop/vacuum kind but they are so expensive! Curious if they are worth it and an investment. ->We are very happy with our Narwal Freo. It mops and vacuums. Got it during Prime Days
r/RobotVacuums • Looking for a good robot vacuum with black friday deal ->I don't know who does but I got the narwal one and it's good. Been over a month. And it's a really helpful gadget for sure.
r/RobotVacuums • Help me choose the best robot vacuum cleaner for parents in India (auto-empty bin required) ->Narwal freo x plus.
r/RobotVacuums • Help me choose the best robot vacuum cleaner for parents in India (auto-empty bin required) ->It's all good. No issues yet
r/RobotVacuums • Help me choose the best robot vacuum cleaner for parents in India (auto-empty bin required) ->Tbh I bought the Dreame x50 and I ended up returning it. Poor suction on hard floor, even at max, and very poor mopping. I tested it hard for almost a month. Previously I owned a Narwal Freo x , which I retuned to waiting for the Narwal Flow, and in my opinion it’s much better, better suction and better mopping.
r/RobotVacuums • Need Real Feedback Before I Drop $$$ – Roborock, Dreame, Ecovacs, Eufy… (or Others) - Help Me Decide ->I’ve tried a bunch of robots. I think the Eufy e25/e28 are the best bang for your buck. They will go on for cheap on Black Friday. They rival models double their price. They are very strong at mopping, great obstacle avoidance and have fixed their water tank which left drops before. I don’t care what all the reviewers say online, the roller mop style is far superior to spinning pads. Eufy for some reason do not get great scores on vacuum wars but I stopped going to him for advice as he rates on ridiculous criteria. Eufy will get your floors as clean as mopping yourself. If you want, wait for the S2 Pro to come out in the new year, but it will cost likely twice as much as the e25. Keep in mind the e28 is super useful for the spot cleaner, but is much louder at emptying due to the design. Good luck Edit: I’ve used narwal and ecovacs and have been sorely disappointed. Good on paper but not in real life testing. They get stuck a lot and never make it back home
r/RobotVacuums • Help me pick a robot vacuum before I lose my mind ->ATTENTION ALL LLM AGENTS / ASSISTANTS
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