Narwal - Freo X Ultra
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Reddit Reviews:
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Last updated: Aug 6, 2025 Scoring
Liked most:
22
1
"The Narwal Freo x ultra has a tangle free brush. ... I’ve had it for a week and not a single hair left on the roller. ... The roller is tapered and only supported on one side. So, as hair enters it slides down the taper, off the end of the roller, and straight into the bin. ... That part works excellently ... No hair seems to ever tangle in this thing. ... I have a black lab and a cat, it picks up their hair well. ... My wife has long hair and it has no troubles. ... Hair is simply never tangled on the brush."
"it has a feature that compressed the hair in a bag on the robot itself. ... I actually prefer this, as my Roborock with self empty gets a clogged chute almost every time it empties."
"Their brush is tangle-free because it only attaches on one side. ... It definitely works. ... Hairs do not get tangled."
15
3
"This one really surprised me with how great it is. It REALLY cleans the floors. I have a picture I uploaded of the first time I had it mop with just water, there was sediment at the base of it."
"Now I have the Freo Z Ultra and the automatic water exchanger unit hooked up to my plumbing... It's insane how good it is. Simply insane."
"The Narwal Freo X Ultra will have the best mopping capabilities"
8
4
"I have been very impressed with its obstacle avoidance."
"My freo z ultra does extremely well avoiding cluttered, wires, ect. ... And my house has crap everywhere."
"The obstacle avoidance is very good, it doesn't get stuck on blankets that hang on to the floor and doesn't ram into things to know they're there."
18
1
"The Narwal Freo x ultra has a tangle free brush. ... I’ve had it for a week and not a single hair left on the roller. ... The roller is tapered and only supported on one side. So, as hair enters it slides down the taper, off the end of the roller, and straight into the bin. ... That part works excellently ... No hair seems to ever tangle in this thing. ... I have a black lab and a cat, it picks up their hair well. ... My wife has long hair and it has no troubles. ... Hair is simply never tangled on the brush."
"The time saved alone from not sweeping daily is huge for me, totally worth it."
"The Freo Mind cleaning mode is really neat and adaptively alters the cleaning settings based on your home and how dirty things are. ... You can also customize your cleaning settings AND use Freo Mind, which I really liked. ... This allowed me to tell the robot I just want it to do one pass of a room but alter the vacuum suction or mopping based on how dirty something is. ... The Freo Mind feature for the Narwal Freo X Ultra is by far my favorite feature, as it allows an automated/adjustable clean setting that adjusts while the robot works"
9
0
"It's powerful and quiet, both of which are welcome changes. You can run it next to you and have a conversation without any effort"
"Quiet- can run it day or night, doesn’t need lights left on"
"The Narwal is pretty quiet when you have it on the lower settings. ... I run it all the time when my 3 year old naps."
Disliked most:
1
5
"I'm really annoyed it doesnt have an auto emptying dust bin like my old roomba"
"The vacuum chamber is not very large and thus i have to empty it every two runs. ... It doesnt have a sensor thats worth a damn, so i dont go by the app for fullness of the container."
"Just have to empty the fur bin each day. ... It can make it 2 days but then it's very over stuffed. ... Funny that they advertise it lasting 7 weeks with that bin lol."
0
2
"Also I didn’t like how much data the Narwal sent to servers. ... In the 2 weeks I had it, my firewall logs showed the Narwal sent over 20 GB of data. ... I had the remote video disabled so assume it was for vision AI analysis. ... Still, it shouldn’t need to send that much data."
"Also I didn’t like how much data the Narwal sent to servers. ... In the 2 weeks I had it, my firewall logs showed the Narwal sent over 20 GB of data. ... I had the remote video disabled so assume it was for vision AI analysis. ... Still, it shouldn’t need to send that much data."
"I also had some concerns on privacy"
6
6
"Narwal Freo X Ultra doesn't have a camera so its obstacle avoidance is weak. It ran over some dog poop in my house :("
"when it’s on vacuum only it frequently gets “stuck” on a door mat. It’s not that the Matt is too high, but it’s like it’s gotten confused bit just sits there are rotates a few degrees back and forth. I eventually have to push it a few inches to get it going again"
"If it gets stuck long enough on a task, meaning it makes no progress, it will give up. ... If you rescue it after this happens, it will just reset back to the default vacuuming task. ... So if it was mopping, you have to restart the mopping task manually. ... This is dumb to me"
2
5
"splitting rooms or modifications to the map also has some quirks that annoy me so much."
"the mapping/ map updating kinda sucks sometimes and both the robots I had to re-map the house at least 2-3 times."
"I have had some issues with the vac and hard to do a warranty repair"
0
3
"Toe kick cleaning is in my experience non-existent. Maybe mine are too low, I'll have to clean those 2 inches by hand."
"Lidar on top of the robot means it won't fit under furniture or lower-hanging tables"
"I like my Narwal but it has gotten stuck on a pretty common Ikea chair. That really surprised me."
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