Narwal - Freo X Ultra
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Reddit Reviews:
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Last updated: Jul 17, 2025 Scoring
Liked most:
22
1
"The Narwal Freo x ultra has a tangle free brush. ... I’ve had it for a week and not a single hair left on the roller. ... The roller is tapered and only supported on one side. So, as hair enters it slides down the taper, off the end of the roller, and straight into the bin. ... That part works excellently ... No hair seems to ever tangle in this thing. ... I have a black lab and a cat, it picks up their hair well. ... My wife has long hair and it has no troubles. ... Hair is simply never tangled on the brush."
"they do great with tangle-free tech ... My Freo Z never has this problem."
"doesn't tangle at all"
15
3
"This one really surprised me with how great it is. It REALLY cleans the floors. I have a picture I uploaded of the first time I had it mop with just water, there was sediment at the base of it."
"Now I have the Freo Z Ultra and the automatic water exchanger unit hooked up to my plumbing... It's insane how good it is. Simply insane."
"The Freo X ultra would be the best mopping robot in Italy, much better at mopping compared to the Q Revo S."
8
4
"I have been very impressed with its obstacle avoidance."
"My freo z ultra does extremely well avoiding cluttered, wires, ect. ... And my house has crap everywhere."
"Narwal is known for its obstacle avoidance though, and based on my experience that is very well deserved."
18
1
"The Narwal Freo x ultra has a tangle free brush. ... I’ve had it for a week and not a single hair left on the roller. ... The roller is tapered and only supported on one side. So, as hair enters it slides down the taper, off the end of the roller, and straight into the bin. ... That part works excellently ... No hair seems to ever tangle in this thing. ... I have a black lab and a cat, it picks up their hair well. ... My wife has long hair and it has no troubles. ... Hair is simply never tangled on the brush."
"I usually run it in the mornings after breakfast right before I leave the house to take my kids to school. ... Love coming home to a clean floors."
"it will save you from having to frequently clean yourself. ... You WILL save time and have a good looking main floor area."
9
0
"It's powerful and quiet, both of which are welcome changes. You can run it next to you and have a conversation without any effort"
"Quiet- can run it day or night, doesn’t need lights left on"
"The Narwal is pretty quiet when you have it on the lower settings. ... I run it all the time when my 3 year old naps."
Disliked most:
1
5
"I'm really annoyed it doesnt have an auto emptying dust bin like my old roomba"
"The vacuum chamber is not very large and thus i have to empty it every two runs. ... It doesnt have a sensor thats worth a damn, so i dont go by the app for fullness of the container."
"Just have to empty the fur bin each day. ... It can make it 2 days but then it's very over stuffed. ... Funny that they advertise it lasting 7 weeks with that bin lol."
0
2
"Also I didn’t like how much data the Narwal sent to servers. ... In the 2 weeks I had it, my firewall logs showed the Narwal sent over 20 GB of data. ... I had the remote video disabled so assume it was for vision AI analysis. ... Still, it shouldn’t need to send that much data."
"Also I didn’t like how much data the Narwal sent to servers. ... In the 2 weeks I had it, my firewall logs showed the Narwal sent over 20 GB of data. ... I had the remote video disabled so assume it was for vision AI analysis. ... Still, it shouldn’t need to send that much data."
"I also had some concerns on privacy"
6
6
"Narwal Freo X Ultra doesn't have a camera so its obstacle avoidance is weak. It ran over some dog poop in my house :("
"when it’s on vacuum only it frequently gets “stuck” on a door mat. It’s not that the Matt is too high, but it’s like it’s gotten confused bit just sits there are rotates a few degrees back and forth. I eventually have to push it a few inches to get it going again"
"If it gets stuck long enough on a task, meaning it makes no progress, it will give up. ... If you rescue it after this happens, it will just reset back to the default vacuuming task. ... So if it was mopping, you have to restart the mopping task manually. ... This is dumb to me"
2
5
"splitting rooms or modifications to the map also has some quirks that annoy me so much."
"the mapping/ map updating kinda sucks sometimes and both the robots I had to re-map the house at least 2-3 times."
"I have had some issues with the vac and hard to do a warranty repair"
0
3
"Toe kick cleaning is in my experience non-existent. Maybe mine are too low, I'll have to clean those 2 inches by hand."
"I like my Narwal but it has gotten stuck on a pretty common Ikea chair. That really surprised me."
"Lidar on top of the robot means it won't fit under furniture or lower-hanging tables"
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