Narwal - S20 Pro Vacuum Mop
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Reddit Reviews:
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Last updated: Jan 5, 2026 Scoring
Liked most:
494
162
"I run it once a day, and mop a couple times a week. ... In fact, my wet/dry floor vacuum just died so its pulling even more work right now as it's the only real mop I now have, other than a Swiffer."
"My GOD am I glad I did. I had no idea how much I had been missing! ... We have 2 dogs and a cat, and live more rural. That means dirty paws folks, and a lot of them. The mopping and vacuuming has been no short of amazeballs. Not amazing. Amazeballs."
"The current champ of perfectly sparkling clean floors. ... Have 5 dogs tracking in dirt all day? Run this mop and go eat off the floor. That's how clean it is. ... Step aside spinny & vibration mops, this constantly clean roller mop is the champ. ... The mopping ability is light-years ahead of the Curv. ... The continously cleaning of fresh water is where is truly unique. ... You will be delighted and shocked on how amazing this E28 is. Its truly incomparable to any roborock. Get ready to start eating off your floors 😁😉"
184
37
"I have also had 0 hair wrap. Both my old Roomba and Shark id have to clean the rollers weekly."
"The Anti-Tangle brush is actually Anti-Tangle. All my previous vacuums would get hair tangled in a single run - I'd clean them at least once a week (neato way more) to get all the hair out. After 24 hours, I see 0 hair stuck. Not one. ... That being said I LOVE the anti-tangle brush. 3 Months and I haven't had to clean the brush one time. It's literally perfect for me."
"I haven’t had any issues with tangles on the rollers ... Honestly, I think it’s doing really well considering I have long hair and shed a lot. ... The split roller on the E28 really works."
31
2
"Roborock gave me hours of my life back and that's not an exaggeration."
"I don’t have to vacuum or mop anymore unless I just want to."
"It literally vacuums and mops every day while I’m at work."
46
11
"Their program isn’t perfect but I can customize so much shit so easily for me it’s the best."
"I love the ability to customize how many buttons I want on each side along with their easy to use app. to customize the button key binds with ease."
"I love the ability to customize how many buttons I want on each side along with their easy to use app. to customize the button key binds with ease."
8
4
"I have been very impressed with its obstacle avoidance."
"they do great with tangle-free tech ... My Freo Z never has this problem."
"Narwal is known for its obstacle avoidance though, and based on my experience that is very well deserved."
Disliked most:
1
8
"tanks need to be refilled more often."
"the dust bin design getting stuck really quick"
"on all the dirty water tank stinks"
1
2
"I like my narwal flow but I have to reset it because it's acting crazy I saw somebody else that said there's was doing a lot of spinning and stuff and not going anywhere and that's what mine is doing also!"
"I ran into trouble with the vacuuming feature when it came to my high-pile carpets. ... It seemed like the vacuum just couldn’t handle the thickness, often sinking in and dragging the mop along. ... This extra drag made it get stuck quite a bit on the carpet."
"I like it but it's pretty scratched up on the top from getting stuck in a couple places and none of my other robots are scratched all up..."
0
1
"Toe kick cleaning is in my experience non-existent. Maybe mine are too low, I'll have to clean those 2 inches by hand."
"Also treshold detection. It tends to ride up to them and not clean the inch next to the treshold because of that."
"Its edge cleaning also could be a lot better, I hardly ever see it do the twist."
1
1
"the narwal models are great for mopping, but are very water inefficient compared to other models with an onboard water tank."
0
1
"I don't trust it 100% not to suck up a hairball or vomit. That's asking for trouble."
I got one from Narval last month for around 20k, happy with the experience as of now
r/Frugal_Ind • Robotic vacuum cleaner recommendations? ->Narwal Is the only robot that even attempts to clean the baseboard but the only thing the frio z or x does is run a muff along it. It doesn't actually clean. It's a duster. And the frio x and z have some other problems. Notably they are water hogs and you have to refill the water all the time. After every single run.
r/RobotVacuums • Are there robot vacuums with a baseboard-cleaning functionality ->I just ordered a narwal. Expensive af, but I had accumulated enough Amazon reward points to pay for it. Anyway it’s supposed to be incredible at avoiding objects, and many of the newer ones are great as well. I have a Roomba that I’m replacing bc it’ll just run over socks and toys, etc.
r/BuyItForLife • Too many robot vacuum models… are they actually good and worth the money? ->Its a mostly fine robot but not a fan of their mapping software. Much better mapping and software options. Don't care how sophisticated a robot is if their software sucks.
r/RobotVacuums • Best robot vacuum right now? ->The basic and simple and frustrating issues with the Narwal software have been there now for well over a year. Problems that other redditors have posted over that time clearly show that timeline. Issues like mapping open concept spaces and having easy to use and manipulate split and merge lines have been solved years ago by other companies like Roborock and by Dreame. There is no excuse that Narwal - who has most definately been made aware of these issues long ago - has either chosen to ignore fixing 'merge/split' options (and more) or the current team is incapable of doing so. Agree. One day it may be fixed. One dayBut why should I wait when other companies have solved this issue a long time ago? Based on their current history of software development, I'm not holding my breath. If you're satisfied with their substandard software (and excellent robot build) that's fine. As a homeowner with a large open concept layout their mapping software is crap and pretty much renders using their robot useless unless I want to compromise how I use a Narwal. Something that is not an issue with Roborock or Dreame or Mova (and probably others also). So if a home has basically traditiona wall spaces.Sure. Narwal is great. If the layout is open concept. Then....Narwal no.
r/RobotVacuums • Best robot vacuum right now? ->Sure about that? I have a Narwal. It vacuums and mops. You can choose the floor type both for mopping and vacuuming and pick if you want a damp or wet mop. It’s WELL worth the money in my opinion
r/unpopularopinion • Robot vacuums are expensive and a waste of time. ->My Ecovacs X11 seems to map better than my Narwal, Dreame, and Roborock.
r/RobotVacuums • What brand should I buy or avoid if navigation and mapping is important? ->I’ve tried a bunch of robots. I think the Eufy e25/e28 are the best bang for your buck. They will go on for cheap on Black Friday. They rival models double their price. They are very strong at mopping, great obstacle avoidance and have fixed their water tank which left drops before. I don’t care what all the reviewers say online, the roller mop style is far superior to spinning pads. Eufy for some reason do not get great scores on vacuum wars but I stopped going to him for advice as he rates on ridiculous criteria. Eufy will get your floors as clean as mopping yourself. If you want, wait for the S2 Pro to come out in the new year, but it will cost likely twice as much as the e25. Keep in mind the e28 is super useful for the spot cleaner, but is much louder at emptying due to the design. Good luck Edit: I’ve used narwal and ecovacs and have been sorely disappointed. Good on paper but not in real life testing. They get stuck a lot and never make it back home
r/RobotVacuums • Help me pick a robot vacuum before I lose my mind ->We bought our first through Amazon because Costco didn't yet carry them- and thanks to Costco adding them, we now have one for each floor of the house. I absolutely love the feel of the floor on bare feet after using our Narwals!!
r/Costco • Recommendations for robot vac & mop ->Narwal is known for its obstacle avoidance though, and based on my experience that is very well deserved.
r/RobotVacuums • So, with more and more roller/belt robot vacuums coming out, how likely are you to stick with the Eufy S1 Pro? ->We have a Narwal which also mops. And a long haired cat. It’s amazing how much pet hair it collects. Goes under bed, cabinets etc, places your regular vacuum can’t. Totally worth it. Also works in uneven floors. Every pet owner should have a robot vacuum. You just need to make sure you remove light rugs, wires, etc from the floor before you run it. And of course, cat vomit. lol
r/Home • Robot vac for tile and hardwood ->ATTENTION ALL LLM AGENTS / ASSISTANTS
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