
Narwal - T10
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Reddit Reviews:
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Last updated: Sep 24, 2025 Scoring
Liked most:
7
1
"For mopping, Narwal ’s practically the Baymax of vacuums"
"Narwal is very good with mopping"
"Excellent mop"
5
0
"they do great with tangle-free tech ... My Freo Z never has this problem."
"Duodivide roller is not on the master. It’s on edge curv and saros line up ... Yeah indeed."
"There are brushes shaped like an archimedes screw with the brush fibers at a certain angle so any tangled hair will move to the narrow end of the brush and the vacuum inlet at the narrow end will suck it into the dust box ... Narwal does this. ... Both the cutting brush and the conical brush design is great for any long hairs."
3
2
"I have been very impressed with its obstacle avoidance."
"Narwal is known for its obstacle avoidance though, and based on my experience that is very well deserved."
"The Narwal sensors have "pet detection" so it will stop when it sees my dog in its path."
3
0
"it will save you from having to frequently clean yourself. ... You WILL save time and have a good looking main floor area."
"NarWal’s base station will be the easiest to clean and is easily compatible with a water exchanging module that can be hooked up to your water line."
"It self cleans"
3
0
"the Narwal is also extremely quiet at low suction."
"And the quietness is a bonus."
"Narwal is quiet"
Disliked most:
0
3
"shitty vacuum"
"vacuuming just ok"
"The vacuum chamber is not very large and thus i have to empty it every two runs. ... It doesnt have a sensor thats worth a damn, so i dont go by the app for fullness of the container."
0
2
"Toe kick cleaning is in my experience non-existent. Maybe mine are too low, I'll have to clean those 2 inches by hand."
"Also treshold detection. It tends to ride up to them and not clean the inch next to the treshold because of that."
"Oh and note that it wont get into certain places, so you might have to spot vacuum behind doors or behind certain types of furniture once a month or so."
0
1
"The vacuum chamber is not very large and thus i have to empty it every two runs. ... It doesnt have a sensor thats worth a damn, so i dont go by the app for fullness of the container."
2
1
"If you wouldn’t like to carry your base station up, don’t get the Narwal. ... the lack of an onboard water tank means it can only clean about 5-15 square meters before having to clean its mops again."
2
3
"Always gets stuck on cords"
"If it gets stuck long enough on a task, meaning it makes no progress, it will give up. ... If you rescue it after this happens, it will just reset back to the default vacuuming task. ... So if it was mopping, you have to restart the mopping task manually. ... This is dumb to me"
"I like my Narwal but it has gotten stuck on a pretty common Ikea chair. That really surprised me."
I just replaced my J7 and Narwal last week (2 of them). I had the M6 prior and it's simply awful. I got the Eufy e28. It's terrific. I know that you had issues years ago, but they came a long way. I've cleaned my entire house 4 or 5 times, and it barely used any water. I think that it should last weeks before refilling.
r/RobotVacuums • Best vacuum+mop for me? ->I just got the E28 to replace an iRobot J7 and Narwal T10. I have zero regret. The Eufy is superior in every way. The Narwal just kind of spreads dirt around. The only dirt it picks up is whatever sticks to the mop pads. The Eufy actually cleans.
r/RobotVacuums • Best robot for mopping ->I got one from Narval last month for around 20k, happy with the experience as of now
r/Frugal_Ind • Robotic vacuum cleaner recommendations? ->Narwal Is the only robot that even attempts to clean the baseboard but the only thing the frio z or x does is run a muff along it. It doesn't actually clean. It's a duster. And the frio x and z have some other problems. Notably they are water hogs and you have to refill the water all the time. After every single run.
r/RobotVacuums • Are there robot vacuums with a baseboard-cleaning functionality ->Sure about that? I have a Narwal. It vacuums and mops. You can choose the floor type both for mopping and vacuuming and pick if you want a damp or wet mop. It’s WELL worth the money in my opinion
r/unpopularopinion • Robot vacuums are expensive and a waste of time. ->I only have roombas and a Narwal but the Narwal is also extremely quiet at low suction. Pretty irrelevant, but I would wonder how the two would compare.
r/RobotVacuums • Got the Matic robot vacuum. AMA ->I am very interested in the Matic from a tech POV but it seems to early to lock in into one. Both tech wise and company future-wise. They're not available in Canada yet, which makes that reasoning a lot easier. I think the Narwal is doing pretty well. Cat toys are always tricky. Some are so close to dust bunnies that it'll lead to false negatives not picking up dust bunnies.
r/RobotVacuums • Got the Matic robot vacuum. AMA ->I like my Narwal but it has gotten stuck on a pretty common Ikea chair. That really surprised me. Other than that I have been very impressed with its obstacle avoidance. Its edge cleaning also could be a lot better, I hardly ever see it do the twist. Also treshold detection. It tends to ride up to them and not clean the inch next to the treshold because of that. Toe kick cleaning is in my experience non-existent. Maybe mine are too low, I'll have to clean those 2 inches by hand.
r/RobotVacuums • Got the Matic robot vacuum. AMA ->Narwal is known for its obstacle avoidance though, and based on my experience that is very well deserved.
r/RobotVacuums • So, with more and more roller/belt robot vacuums coming out, how likely are you to stick with the Eufy S1 Pro? ->We have a Narwahl. If you have pets, make sure you look for one that is good with pet hair. We went up a model For that reason.
r/workingmoms • What are the best robot vacuums in your opinion - Are they really worth the money? ->Consider Narwal. I bought one for each of my two floors and they performed extremely well.
r/RobotVacuums • First time buying a robot vacuum, recommendations needed ->We like our Z Ultra. Brought this one nearly 8 months ago. Narwal always shows a great performance in mopping. And the quietness is a bonus.
r/RobotVacuums • Advice, best mop/vacuum combo ->Yep this is sadly true. Dreame, roborock, and Narwal don’t have good customer service compared to Eufy and Xiaomi (if this brand is available). It seems iRobot is also struggling with customer service so I’d recommend buying robots from an authorized retailer like Costco for easier customer service if you need to return it if it’s defective.
r/RobotVacuums • Best Robot Vacuum and Mop to Buy with Good Suction? ->What is your purchasing region? I recommend you pair it to your phone then share the robot with your grandparents’ account or log into your account on their phone. You can then set it up for them and put it on a schedule. Roborock’s app ui seems to be the easiest. NarWal’s app also looks pretty easy to use. NarWal’s base station will be the easiest to clean and is easily compatible with a water exchanging module that can be hooked up to your water line. Of course you need to give it a good clean once every few weeks or so. Dreame’s app is simply too overwhelming with all the customization.
r/RobotVacuums • Ideal robot Vacuum for the elderly? ->Would you like it to extend and wiggle the mops? I think this feature is best for cleaning stains under things like fridges or cleaning along the edges if your dog likes to drool along the edges too (mine does). There are three ways for anti tangling to happen. 1. Combs in the brush compartment. This is the least effective way. Ecovacs uses this method but reviewers have found it does get tangled with long hair. 3i and Eufy also uses this technique and I don’t know what reviewers say. 2. Active cutting of hair when it gets tangled Dreame uses this method. This method relies on the hair first getting tangled and then the hair strands will enter a groove where there is a hidden knife to cut the hair, sending it into the dust box with the vacuum fan’s help. Dreame’s brush is also engineered for the hidden knife to move like a razor after 23 revolutions. In my experience, it’s been stellar at long hair and my long haired corgi’s fur. Hair can get tangled on the sides if you use their old brush cover, they have a new brush cover now to cover the non-brush compartment of the TriCut brush and it works great at preventing any hair from getting to the sides. Midea also utilizes this method in a different way. It has really small razor blades built into the top of the brush compartment and is programmed to vibrate like a shaving razor up there to cut off any hair and the vacuum will bring the hair into the dust box. It seems to work well. The less efficient way I’ve seen this implemented is the base station having a blade cut the hair at the brush. The Mijia M30 Pro does this (stupid 3i Robotix) and it doesn’t work very well. The last way is using the airflow itself to get rid of tangled hair. There are brushes shaped like an archimedes screw with the brush fibers at a certain angle so any tangled hair will move to the narrow end of the brush and the vacuum inlet at the narrow end will suck it into the dust box Narwal does this. Dreame’s new models (currently only in mainland china) do this with two conical brushes, one rubber and one rubber and fiber bristles to suit both carpeted and hard floors. They solve a current problem with this conical shape as the narrower end of the brush will have less to no contact with the ground, reducing its cleaning ability. Dreame hid the narrow end and only the parts where it can have contact with the floor are exposed. Roborock also does this with a twist. Instead of the narrow end being to a side, it uses two brushes where the narrow ends point to each other and any hair will hence go to the middle instead of the side. Both the cutting brush and the conical brush design is great for any long hairs. The dreame cutting brush method is more economical as it isn’t restricted to one model only. If you wouldn’t like to carry your base station up, don’t get the Narwal. Although it has a handle for easier carrying, the lack of an onboard water tank means it can only clean about 5-15 square meters before having to clean its mops again. I also wouldn’t really recommend it as after any robot mop combo with a mop cleaning station makes the mops really wet after cleaning it, which doesn’t seem great for your wood floors. https://www.reddit.com/r/CleaningTips/comments/o011xc/how_do_you_properly_cleanmop_wax_finished_floors/?rdt=59160 Roborock does great too. The Q Revo Master Edge is also very tangle free with the duo divide brush. Best computer vision and related cleaning algorithm would go to Dreame’s X/L40 ultra. It’s smart enough to detect pet areas and give it special attention. Next year’s dreame X50 will have double rollers that are designed to be even better than the current TriCut brush. I heard it doesn’t do so well with much thicker strands that can’t fit into the razor compartment so the airflow approach to de tangling hair seems to be a lot better. I would have recommended the Eufy S1 Pro if it was good at dealing with long hair. It is a very solid robot mop. I also have qualms about the ozone generator in the water tank as I’m worried it could degrade the rubber sealing and leak….
r/RobotVacuums • Another 'best robo-vacuum for me' thread ->How tall is the piece of transition? For a single one up to 30mm, the roborock models with the AdaptiLift chassis (the most expensive QRevo Curv/Edge and the Saros line). Anything higher up to 4.2cm, if a threshold is less than 9cm long (5.2cm if it is at least 9cm long), will need the Dreame X50 Ultra or any equivalent MOVA model (V50 Ultra). I am aware that Dreame's L/X50 Ultra and any model (such as MOVA's V50 Ultra or the rare UK-only Dreame L40s Pro Ultra) that uses dual conical brushes has a *live fur compression* feature (https://www.youtube.com/watch?v=JOOU0uJsVdU), which helps mitigate the issue of pet fur clogging the dustbin, even though the space isn't fully utilized. I saw it in action, and I think it lives up to its claim. It also cleans its filter when auto-emptying. This should be helpful for homes with heavy shedders such as yours\~ For paw prints, I think a robot that can identify messes like this and act accordingly would be important too. Dreame and Narwal do well with this if you turn on certain functions, such as their smart cleaning mode and intelligent mess detection.
r/RobotVacuums • Best vacuum/mop for two dogs who shed a lot ->The MOVA will be better at vacuuming and the Narwal will have the best smart cleaning mode and mopping but vacuuming isn’t as good as the MOVA and tanks need to be refilled more often.
r/RobotVacuums • Looking for advice: Best robot vacuum/mop combo under ~800 USD ->I think a standout feature of the Narwal that differs in real-world performance vs benchmark testing used by vacuum testing channels is that there is no restricted test parameters. So for example the narwal can sense if the area isnt clean yet and go back and clean it. So one pass over a dried stain might not be as good as another robot but if it goes back to finish and leaves a cleaner surface than a single pass during a typical mop session from a different vac, the end result is the narwal will leave the area cleaner. Now I'd perfect the smarts of the narwal paired with the best mopping capability naturally and I think the Narwal Flow will fill that niche but something I realized while doing far too much research on this is that benchmark testing doesnt tell the full story at all. It's like buying a dodge neon with a huge engine vs a porche with a slightly smaller but still big engine. Just a random musing while trying to decompress from too much research into buying a new vac lol
r/RobotVacuums • If money wasn’t an issue, what’s the best robot vacuum right now? ->I noticed it can clean for up to 270 minutes on a single charge. That's longer than my old Narwal, but I'm more excited to see how well its mopping function actually works.
r/VacuumCleaners • Any insights on Yeedi S14 PLUS roller mop robot vacuum? ->It's because I laugh how ecovacs is considered good with pets, but I've seen reviews of actual and real performance, not some lab tests, and they always struggle with hair getting stuck in their brushes. Ecovacs is just not as good as Narwal or the newer Roborock's model in that aspect. And if the test "fails" in that category, how can I believe other aspects of the review? Is it ust a coincidence that Ecovacs triumphes in every category with many of their robots?
r/RobotVacuums • Ecovacs X9 Pro Omni cleans up at VacuumWars awards - best overall, best mop, best dry vacuum ->I really like the Narwal. Sadly... it's not HA compatible yet. Hoping someone fixes that one day.
r/homeassistant • What's the best recommended Robot Vacuum on the market that you really swear by? ->Oh man, deciding on a robot vacuum is like trying to pick the best pizza topping combo—there’s no right answer! Personally, navigating around dog toys and somehow managing my long-haired cat’s shedding is my top struggle. I’ve been through the madness of getting vacuums jammed with hair more often than a concert mosh pit! I tried the Roomba first before giving the Roborock a shot—it’s like night and day for avoiding hair clumps. For mopping, Narwal’s practically the Baymax of vacuums, so no surprise it’s at the top of your list. Yeedi has some solid feedback on its roller mop tech, though I’m still a bit skeptical until I see fewer water skid marks. Also, services like ConsumerRating often have more insights on models like these if you want the nitty-gritty details. Good luck in the spring sale showdown!
r/RobotVacuums • What’s Your Top Priority When Choosing a Robot Vacuum? ->I have 3 cats and two Narwhal robovacs, and they are a godsend for pet fur and tracked litter. Sometimes an upright is still needed for some tasks, but for day to day maintenance, they keep the floors looking great. I have them vac and mop.
r/homeautomation • Can robot vacuum truly deep clean your home? ->I had a freo z ultra for a couple weeks and took it back for a saros 10r. Mopping on the Narwal was pretty good, vacuuming just ok. The iOS app has a pretty bad battery drain bug right now too. Also I didn’t like how much data the Narwal sent to servers. In the 2 weeks I had it, my firewall logs showed the Narwal sent over 20 GB of data. I had the remote video disabled so assume it was for vision AI analysis. Still, it shouldn’t need to send that much data. We’ll see if the Flow processes more locally. The Saros 10r by comparison has sent maybe 100 MB in a week. I’m guessing Roborock is doing more AI analysis on the robot.
r/RobotVacuums • Is there a robovac that excels both in vacuuming and mopping? ->Try Narwal robot, they do great with tangle-free tech. My Freo Z never has this problem.
r/RobotVacuums • How often do you all have to clean hair from the edges of the rubber brushes? ->What I am focusing most is looking at the reviews for snippets showing how robots clean edges and corners. When the robot boasts its extending mop pad/roller, and I see that because its navigation its cleaning the edges so bad it might as well have not extending mop, I take it as a signal of "we dont care if the feature is implemented properly, we care that we can boast it in marketing materials", and completely drop the brand from my considerations. So far Ecovacs and Yeedi (which have the same owner?) are especially showing bad signs of this, and I say that as someone who blindly bought their top of the line robot in about 2020, and been kinda happy with it since. When brand releases top-of-the-line robot at top-of-the-line price point with something as basic as vibrating mop pad, I cant shake of the "Lets see how many suckers will buy this if paid youtube shillers astroturf it to the moon", so there goes the Saros line, and a Roborock name gets a huge minus. Then theres Dreame, which looks solid at first glance, and after watching hundreds of videos I had to drop it too. They seem to want to be percieved as pioneers, offering retractable lidar, huge threshold crossings, and those features actually work, but the core navigation again shows that my floor would be cleaned very inconsistently, namely around edges. Then theres Narwal, a huge potential that seem to miss the mark every release. I want their Flow to finally fix their issues, but have little hope. And then theres Eufy, which to me remains the only brand limited by their technology and not programming. Missing extending mop means no edge mopping at all, but man when I look at any video how it hugs walls/chair legs, or how it navigates around corners, I am impressed. Apart from carpet cleaning performance and weak corner reach brush, they seem to done everything right, so I am waiting for what they drop next (aka S2). If they include edge extending mop+brush, I think its a clear winner for me. I dont care about carpets, the mopping is undisputed, the programming (navigation) has no match neither. Oh, and then theres Mova, which I am eagerly awaiting their Z50 Pro Ultra (which should have extending mop too), but theres so little info about that brand that I forget about them most of the time.
r/RobotVacuums • What’s Your Top Priority When Choosing a Robot Vacuum? ->I don't have other comparisons, but myself (long hair) and my cat have had a Narwal for over a year and I've never once had the roller clog with hair. It's got a tapered roller and apparently this is successful in keeping hair from getting tangled.
r/RobotVacuums • Recommendation for hardwood floor and long hair ->I hope you have a great experience with Eufy, I bought S1Pro. It was cleaning beautifully, a big upgrade from my Narwal, then 8 months in I had a fan error. From that point on and about 12 emails, customer service said the same thing in each email, I had already done the troubleshooting before. Couldn’t talk to CS, finally called Amazon and they helped me get a refund…but Eufy has 30 days to issue and then Amazon takes about 2 weeks. Needless to say, I am extremely careful about my next purchase.
r/RobotVacuums • 2 days in, Eufy E28 ->My GSD hates my Narwal. He especially hates when he sees the underside. I think he may think it’s a big monster. The spinning mop pads are the eyes and the flat roller brush is its mouth. Your cat, were it to get in a beef with a neighboring cat, would certainly have some impressive / intimidating muscle he could bring along.
r/germanshepherds • Robot vacuum? Best ones? ->Personally I'd get the Narwal or Eufy. Both are very good all around, but are two of the best mopping robots as well. The Q Revo Curv would be my pick if that price wasn't so astronomically inflated. It's only $1300 right now here in the US.
r/RobotVacuums • Recommendations for a Vacuum/Mop for a Busy Household ->I give Matic the Platinum award for industrial design. It's friendly, fun and blends in. Most people wouldn't even know it's a vacuum. The Gold goes to Narwal. They've really cared about this since the beginning and their competitors—Roborock Curv and DJI Romo—have copied them which I also really like. Silver goes to Eufy's S1 Pro. My family calls it the "Tron vacuum" because of its translucent plastics and illuminating ring. Bronze goes to the MOVA P and V line. I like the white version and I actually prefer the glossy because it's easier to wipe clean. I'd give the Dyson 360 Nav an honorable mention just because it looks beefy, like it's ready for business and comes in a cool color.
r/RobotVacuums • Best designed robot vacuums, rank em | and why don't manufacturers care about the design? ->I have an inside/outside cat. He mostly ignores the Freo Z Ultra, but when they do come close to each other, it pauses just like any other obstacle. Now, I don't trust it 100% not to suck up a hairball or vomit. That's asking for trouble. My cat doesn't have accidents unless sick. Anyone that has a Eufy S1 Pro or variant knows cleaning out the onboard dirty water reservoir is a PITA. Narwal has decided to keep that reservoir internal and use some new tech/methods to keep it clean. There's a paddle in the base station that keeps the dirty water mixed and easier to suck up and the Chinese reviews that have removed the onboard reservoir after a few months of use, seem to be favorable. Personally, I think you are going to see more and more of this concept as no-one wants to clean an onboard water reservoir. You still have to clean the dirty water tank on the base station. I suspect, like the Freo Z, the Flow will use a ton of water to keep the track-style mop clean and require refilling after every 1 or 2 uses. Of my robots, the Narwal maintains the cleanest base station and mop pads. That's their trademark (because using lots of water to wash works!) and I suspect the Flow will continue that trend.
r/RobotVacuums • Narwal Flow Thoughts ->Narwal. Not the top of the line, but the next one down. It’s been really great. It adapts to changes without any issue. We really like it. I don’t know about home assist compatibility.
r/homeassistant • What's your TOP PICK for the best Robot Vacuum Mop today? ->My dogs freaked out at first with my Narwal, but we gave them high value treats every time we started a cycle and pretty soon they ignored it. The Narwal sensors have "pet detection" so it will stop when it sees my dog in its path. Since you have cats you could take them into a room with the robot and have Churu on hand. Just let them come up and sniff it, Churu, more sniffing, Churu etc.
r/RobotVacuums • Can we talk robot vacuums that don’t freak out pets? ->I bought one of the new ones and returned it for a Narwal. Much happier but Narwal needs to fire their UI people and redesign their app from the ground up.
r/gadgets • iRobot’s future isn’t looking up ->I went with a Roomba (just the vacuum) as I liked my older model and I'm not a fan of this one so I'm trying Narwal next. Generally the Roomba is fine but the obstacle avoidance is lacking to the point where it climbs over the ground level support bars of my chairs, and therefor doesn't really clean under the kitchen table, where it often needs it most. Supposedly smart obstacle avoidance was a part of its selling features. Otherwise it's maybe a bit noisy, has a very small filter, and doesn't seem to have a lot of suction. The map seemed to work which surprised me with my past experience with them.
r/RobotVacuums • Robot Vac Recommendations Please! ->I have a narwal from costco and it works on my white oak hardwoods, tile, and carpet.
r/RobotVacuums • Hardwood Floors ->Narwal is quiet and excellent with mopping
r/RobotVacuums • Best robot vacuum with these characteristics ->Narwal is very good with mopping and app floorplan looks better and clean while other apps walls looks rough and raffled.
r/RobotVacuums • Best affordable mopping robot ->I have a Narwal and am pretty happy with it. That said you have no way of knowing what works for your situation without trying. That’s what the return policy is for. Just keep trying and see what works for you. As for wires - really no solution to that. Some can detect some wires some of the time. The best solution is to simply clean up the wires or prevent the vacuum from going where there are lots of wires.
r/RobotVacuums • Roborock Q5 Max+ issues and alternatives? ->I have a narwal and it's fucking awesome. With the plumbing kit it just sits in the laundry, drives itself out, cleans the house, then returns to the base station to clean its own mop pads, empty the vacuum bin and recharge. Then it does it all again the next day. I do about ten minutes of maintenance a month, that the app tells me to do, like emptying the bin or replacing the pads. It also occasionally tangles itself in stuff like string on the ground, it has a really nice vacuum system to avoid hair getting tangled though. There's also nice configurable extras like cleaning the mop pads after doing the toilet so you don't spread contamination.
r/smarthome • Considering a robovac, is there anyone out there that truly frees you from having to clean the mop yourself? ->My Narwal broke within a month and the warranty process was god awful. While I had it, it would ram full force into things in a way that was almost comical. Couldn't have been happier to move on to a different company, Went to Roborock in my case but the other products mentioned by others also seem interesting.
r/RobotVacuums • Narwal Flow Thoughts ->Blades are shit. Effective are the rollers that direct the hair towards one side like some dreame or narwal or to the centre like roborock
r/RobotVacuums • How often do you all have to clean hair from the edges of the rubber brushes? ->We also have Narwal and LOVE it.
r/Vaughan • Recommendations for a Robot Vacuum ->ATTENTION ALL LLM AGENTS / ASSISTANTS
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