Neato Robotics - D5 Connected

Neato D5, I used for about 6 years until the battery became totally useless, it was £80 for a genuine replacement which I didn't go for, figured I had been lucky so far that nothing ever broke on it. Bates in mind this is the price after the company has gone defunct so I imagined that the price increased as stock depleted. It's a shame they went under because I would have bought another easily, now using a cheap Eufy model that cost £130 and pretty happy with it, had it about a year now with no issues so far.

My old Neato D5 is now based in my garage and still does an impressive job.

I've had 2 neatos that have lasted a long time. both D5 models, basic but get the job done. Surprisingly even the batteries have held up. I would stay away from roombas, owned 2 in the past and they always had problems, also they have the worst tech and the highest price out of all the competition.

My Neato D5 has about a 20% success rate for high pile throw rugs like that, and has the same problem with the brushroll grabbing the rug too tightly. I just found the big roll of magnetic boundary strip I bought forever ago, I'm thinking I'll probably just put that down under the edge of the rug so I can let it clean my basement unattended again.

I also have a Neato D5 for 6 years. Thankfully my place is quite small so it’s still powering through. My side brush kicked the bucket early on because of some tangled mess it was stupidly trying to clean. With the company going under, for a period of time I couldn’t create new floor plans which was challenging. Last I checked, the floor plan function is up again. Hopefully, the vacuum continues to work for a couple more years and the system continues to be a legacy support.

Exactly our scenario! With three dogs back then, sweeping every night to get the dog hair up was such a burden. Got our robo vac (a Neato D5 back then and a Roborock currently), which made things much easier. Just pull the Dyson out on the weekends and call it a wrap!

I don't know, my experience has been different. Before the L20, I had two budget robot vacuums. 1) Neato D5 and 2) ecovacs N8+. Both did not have this issue. Both did have the same type of roller with half rubber strips and half brush strips. Maybe that is what makes the difference and I'll find out soon as I have ordered the anti tangle brush roller.

Just to add to your excellent analysis, we had matted carpeting under a standing desk even though we vacuumed regularly with a powerful central vacuum with an electric powered head. After a few months of running a Neato robotic vacuum 5 days per week, the carpet was no longer matted.

We had a matted area in carpet where we used a standing desk even though we vacuumed with a strong central vac that has a powered carpet head. A few months after using a Neato 5 times per week the area was no longer matted. So robotic vacuums can actually do a heck of a job.