Samsung - Jet Bot AI+
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Reddit Reviews:
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Last updated: Aug 12, 2025 Scoring
Liked most:
4
0
"I love our Samsung Jet Bot, and with 2 aussies in the house, it's been the best investment ever."
"I have actually NEVER found fur on the floors or trapped to my socks"
"The robot vacuum then comes along about an hour later and gets any missed tufts and dirt. This method saves the robot vacuum from getting clogged daily."
5
0
"we don't have to manually vacuum as frequently as we did before."
"all of them have their purpose, but teamed up the work load is less to none."
"I have actually NEVER found fur on the floors or trapped to my socks"
6
0
"I have actually NEVER found fur on the floors or trapped to my socks"
"The robot vacuum then comes along about an hour later and gets any missed tufts and dirt. This method saves the robot vacuum from getting clogged daily."
"It was very effective especially during "asian dust" season i.e. March/April.."
1
1
"The Samsung Jet Bot AI is the king of the hill in this regard"
1
0
"It has a daily schedule that it runs."
Disliked most:
0
1
"Now it keeps saying something is stuck in the brush roll, when nothing is. ... I mean we took it apart as much as we could, cleaned it out, blew it out with the air compressor and it still won't run for more than 2 minutes without stopping and saying it has a non existent problem."
0
1
"it will not return to the base station to empty it's dustbin when it's full. ... It just keeps going and ends up clogged and dragging dirt around the floor."
0
3
"from the googling I've done about the problem, it sounds like their support is awful. ... So I tried their online chat support, got told it was only for the UK, and now I'm waiting for a text back from the US department. Fingers are crossed but I'm not hopeful, as it's taking forever to just get a text back ... Doesn't matter that I told them I cleaned the brush several times and nothing is stuck in it, they still made me do it, then told me the correct way to do it etc ... They tried to say the 1-year warranty expired in March. I'm getting my husband to send screen shots of the Amazon order from late November but they keep asking for more and more info to be on the screenshots ... Omg he sent the same screen shot over and over with all the info they were asking for in it and they kept saying they needed the store name in it. It was literally Amazon.com services and he finally underlined it before they acknowledged it lol"
"My Jet Bot AI+ is with Samsung for the 4th repair in a year for the obstacle avoidance sensor failing and preventing the vacuum from working. ... The latest repair lasted a month. ... The Jet Bot AI is working, but now he just stops in place and gets "confused" a lot. Like vacuuming back and forth on the same stretch of carpet with nothing around him blocking his path in any direction. or just stopping and freezing in a spot for minutes at a time."
"Repairs were stupid slow. I think they had it for a month the last time it was in. ... I probably need to send him in again, but am sure it will be another month or two. ... The last time he came back they noted to not get him wet. Which was BS as I've never gotten him wet or let him vacuum over a spill or anything like that. I have the Samsung Care+ so they couldn't bill me for it, but I wonder if that's a tactic they're using too. ... Not very impressed with it as you can tell."
0
2
"from the googling I've done about the problem, it sounds like their support is awful. ... So I tried their online chat support, got told it was only for the UK, and now I'm waiting for a text back from the US department. Fingers are crossed but I'm not hopeful, as it's taking forever to just get a text back ... Doesn't matter that I told them I cleaned the brush several times and nothing is stuck in it, they still made me do it, then told me the correct way to do it etc ... They tried to say the 1-year warranty expired in March. I'm getting my husband to send screen shots of the Amazon order from late November but they keep asking for more and more info to be on the screenshots ... Omg he sent the same screen shot over and over with all the info they were asking for in it and they kept saying they needed the store name in it. It was literally Amazon.com services and he finally underlined it before they acknowledged it lol"
"Repairs were stupid slow. I think they had it for a month the last time it was in. ... I probably need to send him in again, but am sure it will be another month or two. ... The last time he came back they noted to not get him wet. Which was BS as I've never gotten him wet or let him vacuum over a spill or anything like that. I have the Samsung Care+ so they couldn't bill me for it, but I wonder if that's a tactic they're using too. ... Not very impressed with it as you can tell."
0
3
"Now it keeps saying something is stuck in the brush roll, when nothing is. ... I mean we took it apart as much as we could, cleaned it out, blew it out with the air compressor and it still won't run for more than 2 minutes without stopping and saying it has a non existent problem."
"My Jet Bot AI+ is with Samsung for the 4th repair in a year for the obstacle avoidance sensor failing and preventing the vacuum from working. ... The latest repair lasted a month. ... The Jet Bot AI is working, but now he just stops in place and gets "confused" a lot. Like vacuuming back and forth on the same stretch of carpet with nothing around him blocking his path in any direction. or just stopping and freezing in a spot for minutes at a time."
"The robovacs without Lidar just kind of bounce around, and aren’t nearly as effective at cleaning because they don’t keep track of where they’ve been. They go in zig-zag patterns, and Lidar robots go back and forth."
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