Shark

Matrix Plus (UR2360S)

Shark Matrix Plus (UR2360S)

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Overall

#94 in

Robot Vacuums

according to Reddit Icon Reddit

Sentiment score57% positive
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Top Pros

Top Cons

Last updated: Jul 27, 2026

Reddit Reviews

Reddit IconAgentofchaos2712
7 months ago

I have 3 dogs. I just bought my first robot vacuum. I got the shark matrix plus . I honestly didn't expect a lot. Little guy is amazing. Does a great job with edges. Gets all the fur and mops too. I caught a sale got it for $200 . It navigates under my 8 seat dining table beautifully. I don't have carpet have tile and wood and it's great. It does a good job with my rugs too but I do.tuck the tassells under for the one rug with tassels.

Reddit IconNational_Lie1565
5 months ago

I bought a refurbished Shark Matrix robot vacuum/mop for $99 on Woot. I haven’t used the mop yet but the vacuum feature is awesomeness!

Reddit IconAfter-Leopard
3 months ago

I don't know why people don't understand not wanting a mop! I figure the dust bin will be bigger if there is no water dispenser. Plus I have a separate mop robot that does a fine job already. I just picked up a shark matrix, kind of spur of the moment, found someone selling 2 on Facebook and they were barely used and the price I was thinking of spending on 1 so I figured I'd take a chance. I'm happy with it after a few runs, it's quieter than the roomba. Neither are perfect, the shark app is kind of dumb and won't let me program the 2 vacuums to run at different times.

Reddit Iconalltheasparagus1
Reddit Iconboxerdogfella
9 months ago

I bought Shark and I regret it, and I'll never buy another. Many people on this sub will confirm that they are terrible. Shark broke connectivity with Google Home through a software update 2 months ago and they have done nothing to fix it. It also affects Alexa and Home Assistant, all of which worked perfectly before the September update. Even if you don't use smart home features, the fact that Shark will break software functions and not fix them should give pause to anyone.

9 months ago

Room scheduling was possible through Google Home until Shark broke that connectivity 2 months ago. The fact that they broke it and since then have just been like, "oh well" - it makes me never want to buy another thing from them. Who knows what feature they will break next.

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