Shark

PowerDetect™ NeverTouch Pro 2-in-1

Shark PowerDetect™ NeverTouch Pro 2-in-1

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Overall

#270 in

Robot Vacuums

according to Reddit Icon Reddit

Sentiment score50% positive
5
1
4

Top Pros

Top Cons

Last updated: May 29, 2026

Reddit Reviews

Reddit IconGGdaGreat
10 months ago

I purchased mine in December 2024 and the first few times it cleaned it was great. But now it leaves dirt streaks after mopping. I change the pad constantly, clean the robot every other week and only use shark cleaning solution in the correct amount and no matter what I do there are always dirt streaks. No idea why but we mostly use the robot to vacuum and I now use my swiffer to mop. Also know we have not pets or kids so the floors pretty much stay clean so this has been very frustrating. I would recommend another brand if someone was thinking of purchasing it. Also the app is frustrating becuse it logs you out constantly, so everytime you want to use it, you need to log back in.

Reddit IconDJCurrier92
12 months ago

I might catch some flack here but if you expect to empty the base station very frequently then I would look into the shark powerdetect lineup. We had the nevertouch pro and were satisfied overall with its performance. Vacuuming it was extremely good, almost as good as our current Dyson robot. The Dyson is just slightly better on rugs/carpets with pet hair. But for larger debris and small pieces of paper the shark was better. Dirt and dust both are almost equal. The auto empty was just decent. The shark was decent enough for mopping to keep the floor maintained till we did a manual mopping but the lack of water flow control and hot air drying was disappointing. But I know the robot/app has updated so the flow control could have changed. The filter for the actual robot will need to be cleaned every 1-2 weeks because the robot vacuums really good, I can’t stress that enough. On hard floors it was as exceptional and never left a piece of cat litter in between the wood planks. Worth looking them up on vacuum wars and justadad.

12 months ago

Our shark powerdetect nevertouch pro was amazing with cat litter. It has its flaws but that thing was a beast on hard floors for vacuuming. And the mopping was decent enough. It also has a bagless self empty design.

7 months ago

I believe it’s basically the powerdetect nevertouch pro but could be wrong. The mop pad won’t dry fast due to using cool air for drying and the obstacle avoidance isn’t that great for small items like cords. I had the nevertouch pro and returned it. But it does a good job of vacuuming and mopping. Just know the app is buggy and has little options for the robot. I have the newer thermacharged and it’s marginally better than the nevertouch pro at this point in time.

10 months ago

The shark powerdetect nevertouch pro is bagless and has a mop. We had one and it was very good. But not worth more than $650.00.

12 months ago

Mopping most likely not. Vacuuming we enjoyed our shark powerdetect(can’t state enough how surprised I was with its hard floor performance) and our current Dyson visnav also does an exceptional job.

11 months ago

We’ve been very happy with our Dyson. The only big issue we had was it not liking metal floor registers for the ac/heat. We replaced them with wood ones and it’s been flawless in that aspect since. The amount of hair it removes from the rugs/carpets is extremely good; we have 3 dogs and 2 cats. I should also mention that our shark powerdetect robot was also very good at removing dust/dirt from the rugs/carpets but slightly lacking in hair removal. Might be worth looking into as well.

11 months ago

Our shark powerdetect is amazingly good at vacuuming cat litter.

Reddit Iconepiclara
10 months ago

Shark Never Touch Pro 2in1 has a flat pad it wiggles side to side to mop. It also cleans and dries the mop pad.

Reddit IconN3RO-
3 months ago

I've had my Roborock S5 Max since its launch in 2019, and for most of its life it was an absolute champ. It would clean my entire house and still have around 50-60% battery left. But over the last 1-2 years, the battery has gone completely downhill. Now it barely does half the house before it's sitting at 20%. It's become impossible to live with. I'm holding out for the 2026 flagships, but I needed something to bridge the gap. So I picked up a Shark PowerDetect NeverTouch Pro (RV2800ZEEUWH) on a deal for 270 euros as a temporary backup. And honestly? The Shark app is horrendous. It is absolutely ludicrous that this robot retails for 800 euros. I would never, ever pay that kind of money for this thing. At 270 euros it's an acceptable deal, but that's about it. Some of my gripes: - You can't define room cleaning order. Seriously. - The app is very slow and buggy. - The mapping is somehow worse than my ancient S5 Max from 2019. I also nearly lost my mind during the initial setup. The robot found every single 2.4 Ghz Wi-Fi network in my neighborhood... except mine. After a lot of troubleshooting I figured out it doesn't recognize channel 12 on 2.4 GHz. I had mine hardcoded to channel 12 because it was the cleanest in my area. Had to switch to channel 10 just to get the thing connected. I know this is just another post in the long line of people complaining about Shark, but I feel like it needs repeating: do not buy their robots at full price or at lame "discounts." They are simply not worth it. If you find one at a deep clearance price as a backup or secondary unit, sure, go for it. But as a primary robot at full price or close to it? Absolutely not. UPDATE: UPDATING THE MAP ON THE APP IS A NIGHTMARE!!! It's a piece of crap. I wasted hours already and this piece of shit keeps duplicating rooms, won't save my edits, etc. Fuckin hell!!!! UPDATE 2: The map bugs only affect ANDROID! I tried on the iPad and it worked way better, no issues at all.

Reddit IconNarayani1234
6 months ago

My Shark stopped working a few months after got it. I would avoid Shark.

Reddit IconPeanutButterHercules
2 months ago

Seconded - my Eufy vac/mop lasted maybe 3-6 months before throwing errors and has been sent back 3 times now. Was always garbage at actual vacuuming - had to dust off a 5 year old shark vac to take over vac duties. Just replaced both with a Shark Never touch pro

Reddit IconSea-Investigator9213
7 months ago

We also returned the Eufy E28 (also smelled bad but ours stopped working and their customer service never returned our calls/messages). We have the Shark Powerdetect never touch pro in the sale (about £400 cheaper than the E28). It’s not as clever as the Eufy but it works ok and does the job - it’s definitely not as premium but that wasn’t a criteria. I just wanted something that wasn’t going to break. I did read the Omni S1 was better in that it breaks less and doesn’t smell but knowing that they were impossible to get hold of if anything went wrong here in the UK, we decided to avoid the brand

Reddit Iconsidc42
12 months ago

2 Cats, 2 Goldens (one high energy that loves mud puddles and digging holes), a large backyard and 3 robot vacuums purchased at different times. With dogs you'll want one that has a base unit for emptying the collection bin or else it might run part of the house and stop until you empty it. Last year we made the whole first floor of our house LVP and upgraded the first floor vac to the Shark Never Touch Pro which both vacuums and mops (at different times; the mop pad detaches when it's vacuuming). I'm really happy with it. Especially the mopping which has really exceeded my expectations. Our past robot vacuums (all Sharks) if they ran almost every day allowed us to not vacuum really more than once a week (vs spot vac daily to get the tumbleweeds in the hallway and foyer). On hardwood they've always done a great job getting the hair and dirt. Where they have never done a great job is on Oriental Rugs. The golden hair just kind of balls up or gets stuck on the edge. Ran it last night on a rug that hadn't been hit in a week or so and it actually looked worse when I woke up because so much hair was brought to the edges. With that said, I just ran that room again this AM after picking up a few big loose piles of hair on the rug edge and it was OK for now. Wall to wall carpet has been ok. Basically it buys you time between vacs. Got my elderly mother two of them like my oldest unit and it does a really good job with cat hair on low pile carpet. Much better than the same unit does on regular carpet with the golden hair. Have never had a problem with toys. I do not schedule the runnings to automatically happen, however, for fear or it tracking through puke or worse. I always do a quick walkthrough the house (or specific room) before it runs. I have also had issues where there have been spots that looked "missed" and when I've looked at the app's map I've found the missed spot was exactly the shape and size of my large male golden retriever. So if he's feeling lazy he will literally lay there and let it run into him repeatedly and not get up.

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