Shark

PowerDetect™ NeverTouch Pro 2-in-1

Shark PowerDetect™ NeverTouch Pro 2-in-1

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Overall

#302 in

Robot Vacuums

according to Reddit Icon Reddit

Sentiment score45% positive
5
3
3

Top Pros

Top Cons

Last updated: Apr 18, 2026

Reddit Reviews

Reddit Iconeiyo66
12 months ago

It's okay. However app needs a lot of work and it tends to forget your map settings after a while for some reason. The robot itself works fine and is mostly like other brands, it's the app and the controllable settings that need a lot of work. No control over suction power (even though the old models had it), no option to edit the floor map without doing the whole thing over again (including carpets if you move or add any), no option to make it avoid more or less objects, etc. The app and settings are very barebones. I would say it's an okay beginner's robot vacuum if you just want a set and forget it type of experience.

Reddit IconGGdaGreat
9 months ago

I purchased mine in December 2024 and the first few times it cleaned it was great. But now it leaves dirt streaks after mopping. I change the pad constantly, clean the robot every other week and only use shark cleaning solution in the correct amount and no matter what I do there are always dirt streaks. No idea why but we mostly use the robot to vacuum and I now use my swiffer to mop. Also know we have not pets or kids so the floors pretty much stay clean so this has been very frustrating. I would recommend another brand if someone was thinking of purchasing it. Also the app is frustrating becuse it logs you out constantly, so everytime you want to use it, you need to log back in.

Reddit IconLv-nbrs
11 months ago

I’m very happy with the Shark PowerDetect 2-in-1 Robot Vacuum & Mop with NeverTouch Pro Self-Cleaning Base. I got it from Costco. I first tried a Roborock and returned it bc it did a poor job vacuuming compared to my old Neato D7. Then I tried the IRobot Roomba J9 and returned it bc it doesn’t auto fill the mop water from the base. I’ve been drooling over the roller bar Eufy’s but YouTube video reviews (particularly Just a Dad videos) helped me decide. It didn’t seem to justify paying double what I paid for the shark…in fact it seems like the shark might clean better.

11 months ago

Shark nevertouch combo from Costco is amazing. See my comment above. It’s around 550.

11 months ago

I recently got a shark nevertouch combo robot from Costco and it’s amazing! I first tried a roborock and iRobot j9. The shark is better and I researched and watched videos on more expensive ones and it gets my floors so clean I think it’s the best but right now. The roborock was horrible on carpet. My first was a neato d7. It vacuums really well. New one had to at least come close!

Reddit IconDJCurrier92
11 months ago

I might catch some flack here but if you expect to empty the base station very frequently then I would look into the shark powerdetect lineup. We had the nevertouch pro and were satisfied overall with its performance. Vacuuming it was extremely good, almost as good as our current Dyson robot. The Dyson is just slightly better on rugs/carpets with pet hair. But for larger debris and small pieces of paper the shark was better. Dirt and dust both are almost equal. The auto empty was just decent. The shark was decent enough for mopping to keep the floor maintained till we did a manual mopping but the lack of water flow control and hot air drying was disappointing. But I know the robot/app has updated so the flow control could have changed. The filter for the actual robot will need to be cleaned every 1-2 weeks because the robot vacuums really good, I can’t stress that enough. On hard floors it was as exceptional and never left a piece of cat litter in between the wood planks. Worth looking them up on vacuum wars and justadad.

11 months ago

Our shark powerdetect nevertouch pro was amazing with cat litter. It has its flaws but that thing was a beast on hard floors for vacuuming. And the mopping was decent enough. It also has a bagless self empty design.

6 months ago

I believe it’s basically the powerdetect nevertouch pro but could be wrong. The mop pad won’t dry fast due to using cool air for drying and the obstacle avoidance isn’t that great for small items like cords. I had the nevertouch pro and returned it. But it does a good job of vacuuming and mopping. Just know the app is buggy and has little options for the robot. I have the newer thermacharged and it’s marginally better than the nevertouch pro at this point in time.

9 months ago

The shark powerdetect nevertouch pro is bagless and has a mop. We had one and it was very good. But not worth more than $650.00.

11 months ago

Shark powerdetect was great at vacuuming. They make a vacuum only model. The narwal pro also looks promising.

11 months ago

Mopping most likely not. Vacuuming we enjoyed our shark powerdetect(can’t state enough how surprised I was with its hard floor performance) and our current Dyson visnav also does an exceptional job.

10 months ago

We’ve been very happy with our Dyson. The only big issue we had was it not liking metal floor registers for the ac/heat. We replaced them with wood ones and it’s been flawless in that aspect since. The amount of hair it removes from the rugs/carpets is extremely good; we have 3 dogs and 2 cats. I should also mention that our shark powerdetect robot was also very good at removing dust/dirt from the rugs/carpets but slightly lacking in hair removal. Might be worth looking into as well.

9 months ago

Our shark powerdetect is amazingly good at vacuuming cat litter.

Reddit Iconepiclara
8 months ago

Shark Never Touch Pro 2in1 has a flat pad it wiggles side to side to mop. It also cleans and dries the mop pad.

Reddit IconN3RO-
about 2 months ago

I've had my Roborock S5 Max since its launch in 2019, and for most of its life it was an absolute champ. It would clean my entire house and still have around 50-60% battery left. But over the last 1-2 years, the battery has gone completely downhill. Now it barely does half the house before it's sitting at 20%. It's become impossible to live with. I'm holding out for the 2026 flagships, but I needed something to bridge the gap. So I picked up a Shark PowerDetect NeverTouch Pro (RV2800ZEEUWH) on a deal for 270 euros as a temporary backup. And honestly? The Shark app is horrendous. It is absolutely ludicrous that this robot retails for 800 euros. I would never, ever pay that kind of money for this thing. At 270 euros it's an acceptable deal, but that's about it. Some of my gripes: - You can't define room cleaning order. Seriously. - The app is very slow and buggy. - The mapping is somehow worse than my ancient S5 Max from 2019. I also nearly lost my mind during the initial setup. The robot found every single 2.4 Ghz Wi-Fi network in my neighborhood... except mine. After a lot of troubleshooting I figured out it doesn't recognize channel 12 on 2.4 GHz. I had mine hardcoded to channel 12 because it was the cleanest in my area. Had to switch to channel 10 just to get the thing connected. I know this is just another post in the long line of people complaining about Shark, but I feel like it needs repeating: do not buy their robots at full price or at lame "discounts." They are simply not worth it. If you find one at a deep clearance price as a backup or secondary unit, sure, go for it. But as a primary robot at full price or close to it? Absolutely not. UPDATE: UPDATING THE MAP ON THE APP IS A NIGHTMARE!!! It's a piece of crap. I wasted hours already and this piece of shit keeps duplicating rooms, won't save my edits, etc. Fuckin hell!!!! UPDATE 2: The map bugs only affect ANDROID! I tried on the iPad and it worked way better, no issues at all.

Reddit IconNarayani1234
5 months ago

My Shark stopped working a few months after got it. I would avoid Shark.

Reddit IconSea-Investigator9213
6 months ago

We also returned the Eufy E28 (also smelled bad but ours stopped working and their customer service never returned our calls/messages). We have the Shark Powerdetect never touch pro in the sale (about £400 cheaper than the E28). It’s not as clever as the Eufy but it works ok and does the job - it’s definitely not as premium but that wasn’t a criteria. I just wanted something that wasn’t going to break. I did read the Omni S1 was better in that it breaks less and doesn’t smell but knowing that they were impossible to get hold of if anything went wrong here in the UK, we decided to avoid the brand

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