PowerDetect™ NeverTouch Pro 2-in-1

The shark in my experience has been fantastic. I too was a bit put off by the Reddit posts but it has been a bit of a revelation for us. We love how it raises its back end to protect carpets. I’m awar the all do similar mop lifting but the shark is unmatched in its lifting capabilities (raises a full 2-3 inches) for deep pile rugs. This has been a godsend because all other vacs left dirt trails and soggy wet messes of our thicker rugs. Also the mopping has been a stand out. Again with the other vacs my white socks would always be a bit dusty & grey around the soles of my feet at the end of the night but I’ve noticed with the shark my socks are genuinely spotless (soles) when going to bed and to be honest my flat’s laminate looks absolutely pristine. The app is bare bones. It gets the job done but I’d like for shark to add a few options I’ve had on other robot apps.

I believe it’s basically the powerdetect nevertouch pro but could be wrong. The mop pad won’t dry fast due to using cool air for drying and the obstacle avoidance isn’t that great for small items like cords. I had the nevertouch pro and returned it. But it does a good job of vacuuming and mopping. Just know the app is buggy and has little options for the robot. I have the newer thermacharged and it’s marginally better than the nevertouch pro at this point in time.

I've had my Roborock S5 Max since its launch in 2019, and for most of its life it was an absolute champ. It would clean my entire house and still have around 50-60% battery left. But over the last 1-2 years, the battery has gone completely downhill. Now it barely does half the house before it's sitting at 20%. It's become impossible to live with. I'm holding out for the 2026 flagships, but I needed something to bridge the gap. So I picked up a Shark PowerDetect NeverTouch Pro (RV2800ZEEUWH) on a deal for 270 euros as a temporary backup. And honestly? The Shark app is horrendous. It is absolutely ludicrous that this robot retails for 800 euros. I would never, ever pay that kind of money for this thing. At 270 euros it's an acceptable deal, but that's about it. Some of my gripes: - You can't define room cleaning order. Seriously. - The app is very slow and buggy. - The mapping is somehow worse than my ancient S5 Max from 2019. I also nearly lost my mind during the initial setup. The robot found every single 2.4 Ghz Wi-Fi network in my neighborhood... except mine. After a lot of troubleshooting I figured out it doesn't recognize channel 12 on 2.4 GHz. I had mine hardcoded to channel 12 because it was the cleanest in my area. Had to switch to channel 10 just to get the thing connected. I know this is just another post in the long line of people complaining about Shark, but I feel like it needs repeating: do not buy their robots at full price or at lame "discounts." They are simply not worth it. If you find one at a deep clearance price as a backup or secondary unit, sure, go for it. But as a primary robot at full price or close to it? Absolutely not. UPDATE: UPDATING THE MAP ON THE APP IS A NIGHTMARE!!! It's a piece of crap. I wasted hours already and this piece of shit keeps duplicating rooms, won't save my edits, etc. Fuckin hell!!!! UPDATE 2: The map bugs only affect ANDROID! I tried on the iPad and it worked way better, no issues at all.

My Shark stopped working a few months after got it. I would avoid Shark.

Seconded - my Eufy vac/mop lasted maybe 3-6 months before throwing errors and has been sent back 3 times now. Was always garbage at actual vacuuming - had to dust off a 5 year old shark vac to take over vac duties. Just replaced both with a Shark Never touch pro