Google - Nest Doorbell (Wired, 3rd Gen)

I'm having a frustrating problem with my 3rd Gen doorbell install. I can't get the doorbell to mount to the plate. The screw holes align, but once I start tightening it, it just doesn't make the connection. Any pointers?

Big thanks! I was able to get it installed today. A bit more trouble than my (now dead) gen 1 was, but I got it. Thanks!

1: Picture quality improvement is negligible because of the wider field of view. 2: I preferred the color saturations on the hello, in comparison to the 2k 3rd generation. 3: The video quality leaves a lot to be desired. They should’ve went with a 4K resolution sensor. 4: Colors seam washed out. My Nest Hello was mounted using the wedge. I opted not to use it on the 3rd generation. The image above is an overlay of the images from each doorbell.

The wider field of view is the 3rd Gen.

Slightly distorted as they get towards the edge of the lens.

I did exactly that - a straight swap with an original Nest Hello. No issues so far…

Mine’s joined to 5ghz with no issues, with a significantly better connection than the Nest Hello it replaced. No drops or disconnections so far.

Not to mention the notifications are lightning quick now! I went from an early Nest hello to this new 3rd gen 2k and it’s amazing.

Hey \*maybe\* you'll need to replace the chime puck but I did not need to. The chime works perfectly fine on my new 3rd Gen with the puck from my old 1st gen Hello doorbell.

I don't know about OP but we can \*finally\* have conversations between the "porch person" and indoor person. With our previous gen 1, "porch person" could hear the inside person but not vice versa. And now when we have the camera showing the live view, we can hear the birds chirping. :-)

I replace a gen 1 for a gen 3 since the camera was peeling, I like the 2k though, I also noticed it catching more events and describe them accurately. We have to see how will be with Gemini

Night vision on the 2k is absolutely horrible compared to the Nest Hello

I just upgraded to 3rd Gen from the original hello and love it.

I had the Gen 1 wired doorbell and now I just purchased the 3rd gen wired doorbell and overall I do appreciate the 3rd gen better because it gives me a wider field of view. I like quality better and obviously that it works with Gemini. I feel like my notifications are much better and more detailed

I got one too. Just installed it on Sunday and replaced my gen 1 version of the nest doorbell and I'm really liking it. Plus all the new features with Gemini and better quality overall

The bracket is actually a lot smaller because it's tucked behind the actual camera itself. I would have thought it would have been as big as the camera doorbell but it's not. Installation was pretty easy too. and yes I had the nest hello doorbell gen 1 for about 6 years and this year I felt it was a good choice to upgrade to this because the camera quality got better and so did a lot of other things plus Gemini integration

You can watch the installation video from Google, but yeah it's doesn't clip in like the Gen 1 it's different but in a good way

We put the screws in the same exact place and I actually use the same screws that I had for my gen 1

I’m in the uk, and purchased a gen3 from Amazon USA site - note that the gen 2 mains power didn’t come to the uk either so this probably never will…

Needs more voltage / VA than the nest hello, which I was only running on 12v / 8 VA. Had to change power to 16v 27 VA If you struggle to find a doorbell transformer in the UK in spec, I went with this instead (stripped off the connector) https://ebay.us/m/398nd6 and then this doorbell, which I also needed to change because of the higher voltage https://amzn.eu/d/2CsGkMl Power runs through the doorbell itself and it picked up there by the nest. The doorbell provides a break in the circuit which is then bridged by the included puck in the new nest bell.