Nest Hello (1st Generation)

Just seen this comment. Thanks. I’m in Ireland. My wired gen 1 is on the way out and I want to get a wired gen 3. Will order off US Amazon. Thanks for posting

Moi perso j’ai la Google Nest Hello de 1ere génération et j’en suis vraiment pas content. Ca fait 6 ans que je la garde car je n’ai pas trouvé d’autre sonnette tournant 24H/24 et 7J/7. L’intégration Google Home est foireuse, la sonnette sonne bien mais je n’ai jamais réussi à avoir une image sur le Google Hub Max. Pourtant ma connexion est bonne … bref le vrai sujet est de trouver une sonnette qui tourne tout le temps et qui dispose d’un écran externe qui est réactif et propose une image dans un délai acceptable. 

I also have the first generation Nest Hello I bought it in 2018. I also tried the second generation of the Google doorbell and was very disappointed. I feel like everything just worked better in the Nest app rather than the Google home app. Does the Google doorbell third generation have a wider field of view? The Google doorbell second generation had a very narrow field of view so I actually went back to my original Nest Hello doorbell.

I just upgraded yesterday. Removed my Hello doorbell and lost tons of video clips. Now they are not able to be recovered. Boy do I miss the old Nest products. Those were the best in my opinion.

My experience is the same. The nest app was vastly superior to my experience in the home app. I say was, because now my first Gen nest hello doesn't work in either for video, but I know it's still connected because I still get doorbell notifications, I can ping it and it lights up when it detects motion and turns on its camera. Now in my event history it says it wasn't available but has a handy subscription upgrade link showing my camera is active and functioning. I think they are finally cutting people off the original Nest Aware subscription, but without any confidence a new doorbell will work, I'm forced into another ecosystem. Are there any decent systems with Google home integration? I'm not interested in going into the Amazon world.

The 1st gen Nest Doorbell (or Nest Hello) has a glossy black face with either "Nest" or "G" on the face (on the right in this [picture](https://cdn.mos.cms.futurecdn.net/gVqoEJaxCGQG7BAcVDyCZD.jpg)). The 2nd gen has a matte finish (like the left in the previous picture) and came in either battery or wired versions. The 3rd gen just came out, looks similar to the 2nd gen, and only comes in a wired version. If you're using the Nest app, you're likely using the 1st gen as the later ones only use the Google Home app. Also, the 2nd gen was only a downgrade from the 1st for those that just look at spec sheets and compare numbers. Picture quality was overall better in the newer doorbell, especially at night (Starling had a [review](https://archive.is/Dedoh) with side-by-side shots). The new aspect ratio was more controversial, but the newer one had a larger vertical FOV to better see people and packages on the ground.

You'll probably notice visual improvement more in low-light/night, but the newest one does have a very large field of view so you will see more. The newer ones will need to use the Google Home app, if that makes a difference to you.