Dyson V7 Animal

Yeah I had a v7 animal+hepa stick vac break . They told me use what’s app we store all logs so no repeated sharing of info etc. next tech will be up to speed. They told me covid—don’t have parts for 3 weeks. Waited 1.5 months and nothing. Get back in touch and they want me to diagnose all the parts again to see why it’s not working if it’s the head or the base or the stick. I told them I did this before already it’s the head and they still wanted me to go through it again until I told them I used a multimeter and it’s the base. “Okay, it’s going to be 3 weeks until we get the parts in and then we’ll get in touch with you.” This is the same exact thing I said last time without ever get in touch with me or having anything on record about my case. I started flipping out. I asked to speak to the manager and I was like this is bullshit. I’m supposed to be vacuuming every day. My cats have fleas right now and I’m about to have a baby in like two months and you guys are sticking me around for 2 1/2 months now telling me I gotta wait for parts again I want a new vacuum just give me a new one if you don’t have the parts replace the vacuum. The lady started to argue with me about it, and I said you guys are selling fucking fans for 700 $ and are giving me shit about replacing a 200$ vacuum I’ve owned for 3 months and in use for 1. I’m gonna tell everyone how much Dyson sucks and go get a bissell. They shipped that shit out immediately

I love the vacuum but yeah the first one broke quick quick

We have mostly hardwood and tile floors. But some large area rugs too. Also a few cats. We had the Dyson 7 animal for about 7 years. It was lightweight and easy to use. It didn't make vacuuming feel like a chore. But it took about 8 months for the first battery to die and I have replaced the battery with a cheaper Amazon battery many times. I also have to take the entire thing apart every 4 or so months and clean it. Then let it dry and reassemble. It's a pain in the ass. Eventually the vacuum will struggle picking things up and it's time to take it apart again. Buy and replace new filters. Had to replace the main brush compartment. The stick vacuum was a pain in ass. Just purchased a $130 Kenmore intuition and I love it. It feels like more work because it is heavier and you have to wrap the cord up each time it gets used. But it's a much better vacuum and I suspect will have much less maintenance. The Kenmore also vacuums up much much better than the Dyson. The Dyson's suction is weak in comparison and it honestly feels gross to think about all the dirt and stuff the Dyson wasn't picking up. The greater suction of the Kenmore actually makes vacuuming quicker an I don't have to move furniture around because it will suck crumbs around crevices etc where the Dyson did not. I don't see myself going back to a stick vacuum.

i have the same question as OP, and im sick of dyson, i have the V7 animal origin and it has failed in so many different ways, even my older dyson has outlasted it.

yes. dunno what you mean but corded, its the stick one so its only corded when charging. the battery has failed 3 times, now the button doesnt work and even when it did, it turns on and off

I got a V7 Animal something on special at Big W years ago and it's still doing really well. This thread is making me concerned about when I'll eventually need to replace it. Lol.

I treated myself to one 15 years ago and it's still going strong; have never even needed it serviced. Mine is one up from the basic cheapest model. I forget but yeah I think I paid $500-600. We'd recently gone through many lower cost vacs and we were ready for a more BIFL product. I bought it for myself for my 45th bday. We stayed at a rustic AirBNB camp that had a Miele from the 70s. The cord no longer retracted, but it still worked great. Even with sucking up dried leaves twigs dirt and gravel on the daily. I'll mention we also have some robots and a stick vacuum; those were found on the curb and my husband refurbished them. I vastly prefer the Miele, but it's nice to have options. The stick is good for quick cleanups, the robots are good for extending the time between deep vacuuming.

We have Dyson animal 4 and 6, both found on the curb, and refurbished by my husband. I like it for doing the stairs and furniture and area rugs. I also like that my husband will more often vacuum with one of these, rather than me having to vacuum. And we have a Brava (purchased), and a Eufy (found on the curb). I do like the Eufy. We had Roombas from the earliest models onward, because my husband likes robots. But the Eufy is better. The Brava is nice and quiet but I think it's just a glorified swiffer and just pushes all the dirt into the corners making more work for me when I get out the Miele. It'll work okay as a wet mop in a small space like our tiled bathrooms. We use the Miele once a week and the other stuff more sporadically. The lesson here is if you are on a budget, you can find vacs for free on the curb, pay to refurbish or learn to do it yourself (also disinfect, ack!!). But we've never ever seen a Miele being thrown out!!!!

Same. Both of the Sharks (full sized and cordless) I had crapped out just after the 2 year warranty. For the cordless one, I splurged and got the Dyson handheld animal, which I've for 9 year now. I had to finally replace the battery on it last year. I have dogs that shed like it's their purpose on earth, and a long-haired cat. All of the parts for my particular model are available to buy to replace on the Dyson website, so at some point I might replace the cyclone, but not because it doesn't work well. After 9 years, even taking it apart to deep clean periodically, it still smells like dog, lol.

I call my Dyson an electric broom. Great for light cleaning but I count on my Rainbow to do the heavy lifting.