V12s Detect Slim Submarine™

I just bought the Dyson V12s Origin Submarine. So far I'm happy with it. Hopefully, it will last.

I got gifted V12s submarine for Christmas. My first dyson ever. Vaccuum is great, but the submarine part is so badly engineered. The whole part feels like a prototype.

This is what is so frustrating, to pay so much for something that feels like it’s just not engineered all that well. I don’t feel like it was built to last. One of the reasons I decided not to use it for daily cleaning. I have a Bissell that I use for daily vacuuming, and yes it’s a lot less powerful, but it’s so much better engineered, and cost 1/10 as much.

I’ve heard about Dyson, the king of vacuum cleaners, for years now. Maybe I jumped on the bandwagon too late, but now that I own one, I have no idea what the hype is all about. I need a cordless vac because I can’t bend down to plug/unplug or move the cord thanks to spinal issues. Dyson came so highly recommended, it seemed like the obvious choice to get my house clean without the cord. I’ve had nothing but trouble since day one. The ergonomics are a nightmare. The weight is up high so it doesn’t propel itself well. It takes way too much effort to push even on my hard floors. And since the vacuum and exhaust are up near the face, I’m constantly battling allergies for the rest of the day afterwards. I have to keep my house clean because of bad allergies, and the design is a nightmare for avoiding rebreathing allergens that the vacuum is supposed to help eliminate. Furthermore, the plastic is poor quality and stresses too easily under the weight of the vacuum. I had hoped to use the vacuum daily, but because of the poor design issues, I only use it once a week. After less than six months of use, the plastic on the vacuum arm broke today while vacuuming one small low-pile rug. Since it was still under warranty, I contacted Dyson via the chat. I had to talk to someone who couldn’t speak fluent English. I was told that the warranty doesn’t cover accidents or physical damage. There was no “accident”. And how does the warranty not cover damage from normal use, no matter what kind of damage it is? But because they care so much about me as a customer, they will graciously help me place an order to get the new parts. Great, thanks! No thanks. What kind of a company charges this much for a vacuum cleaner and isn’t willing to stand behind their product? I’m not going to pay to buy their OEM replacement parts that will no doubt break in another few months. You could have made a loyal customer with a little more finesse, but instead you misled about your warranty and what it covered and did nothing to reassure me that this isn’t a normal occurrence. I don’t have enough money to keep buying “Cadillac” vacuum cleaners that break after only 20 or so uses. Perhaps I got a lemon, but I’m not interested in spending hundreds of dollars to find out if I get lucky with the next model. I will never buy another Dyson.

Dyson, but go for the more expensive one with wet mop function. I bought a Dyson v12 which is very good. I got it 2 years ago and will easily last me for many more years, but as it doesn’t have the mop function I keep thinking I should have spent a little extra and just gotten the best one

I’ve been using V12 detect slim for 2 years already. It’s a very good buy. Light weight and battery lasts 30-40 mins easily. The laser light head is very good and satisfying to use on tiles. It highlights the dust clearly and you can actually see the layer of dust which may not be visible with your naked eye I would suggest if buying for life to spend a bit more and buy the even higher version. There’s a higher version of V12 which comes with a wet vacuum head. The v12 DS is really good by itself, but I still need to use a mop after vacuuming for my floor to feel perfectly fresh so I miss not going for the dry + wet vacuum option

V11 is a bit heavy but the suction is great. They didn't seem to have batteries in stock as they gave me a replacement v12s as a free replacement a couple years ago after the warranty expired.