V8 Slim Fluffy+

I also will never get another Dyson. I received the V8 as a gift from our wedding registry in September 2024. We live in a 2-bedroom, 2-bath apartment (so not huge) and already have a Roomba that runs a few times a week, so our Dyson has not had extreme use in the time we've had it. However, for the past 3 months, every time I turn on the Max suction, it just shuts off after about 5 seconds and shows a dead battery. I plug it back in, and it immediately shows full battery again. I start it again and then turns back off after 5 seconds. Same cycle over and over, even if I am not actively vacuuming anything. I can hold it in the air so there is no resistance, and it will still shut off, so it's not a clogging issue. I've reached out to customer service several times and each time I sit with them for about an hour while they take me through the steps of cleaning, which I've obviously done several times, before offering replacement parts. The replacement parts they have sent are impossible for me to replace because the screws are on so tightly from manufacturing. The last time they wanted to send me a battery replacement.....the battery is fully charged when this happens. They finally offered for me to send it in this week and I got the emails that showed they received it and also fixed it within about 30 mins, so I won't hold my breath its repaired when I get it back unless it has been fully replaced. To top it off when speaking with customer service the first time, they put in a random purchase date so it looks like my warranty expires this month. It was purchased in August of 2024 and I can see that on my registry, so I've had to make several calls and send screenshots of that. Lesson learned I will always register any device that offers it as soon as I get it. Even though I didn't purchase it myself, I feel terrible I registered for it and someone spent their money on this. I certainly will never purchase another product from them.