Google Wifi (AC1200)

I just bought one and used it for two days. It's a 2025 and hardware 1.0 version. It took me an hour phone call with the Support to resolve WAN connection issue to be able to start to use it from the get-go. I have Xfinity. For some reason, 2 out 3 times, the WAN light is red after connecting the cable modem to 10G WAN port. I don't have this issue with my old Google WIFI router. So the Support asked me to unplug cable model for 2 minutes and plug it back on and then log onto Web UI and go through "Quick Internet Setup" to detect connection. After this, WAN issue was resolved. I was able to use it. I updated the firmware to the latest version: 3.0.0.6.102\_37548. Over the last two days, it suddenly rebooted four times. The longest hours it's running so far is 18 hours. I am still researching this rebooting issue. It looks like might be a firmware bug somewhere as I couldn't see anything from system log that would explain the reboots. Whenever it rebooted, I touched the router and it wasn't overheating. I can totally understand why the reviews are so mixed. I will probably have to keep it as it's the only WIFI7 router at $200-$300 that supports 2.4G/5G/6G, VPN, 10G WAN port, 4x2.5G LAN ports, and 5G Mobile tethering...

I have a Gen1 Google Wifi. Never had problems, but recently something SUPER weird happened. It lost all connections to internet... except the ONE device that was streaming, that one kept working as if nothing happened. I had to factory reset all mesh devices to make it work again.

My 1st gen Google Pucks have been solid for the last few years. House is 2300sq-ft, two floors plus it reaches out to my backyard which is nice if I want to have my phone and a speaker outside. Only recently have they started to have problems and drop connections, but I'm thinking that might be more because of their age. I started buying some Ubiquiti gear to replace them. My router is a little Intel NUC running PFSense with the Ubiquiti controller running in a Jail. Although I may just buy a Unifi Express or Cloud Gateway and consolidate everything. That's one thing I liked about the Google system was that all my options (limited as they were) were available in the app. No fuss, no fighting. If I wanted to setup stuff in a sandbox, it was kind of a pain although my cable modem has multiple LAN ports so segregating was easy.

I cannot get my Deco Xe200 to connect to the network despite many hours on the phone with customer support. My OLD SLOW google wifi is rock solid. With the new push from congress on May 15, I'm done fooling with it and sticking with what works.

My Google WiFi decided to die on me a few days ago. Trying hard resets but nothing works. Really want a Ubiquiti system but it aint cheap for a big house. Right now every old router and access point I found in my garage are humming away to give some sort of coverage, but I am soon running out of ideas for new ssid’s… well… ehh…

I see, I have the original Google Wi-Fi and they don't support Mesh when wired to the gateway.

It's in double NAT because the original Google Wi-Fi don't support VLAN, I don't have that option in the Google home app. You've got it because you have the PRO version. It's not a problem and actually solves one problem I was having with Pi-Hole. With Pi-Hole in the Google network all the DNS requests came from the Google router, even when Google DHCP was configured to provide the pi-hole address. Now, with the pi in the other network it works as expected, router does DHCP and gives clients the pi address as DNS and they use it. It allows me to tell the family that if they want ads they can use one network and if they don't, use the other.

To add to what others are saying, in addition to GWifi being quite locked down and having no way to access configuration via a browser (only via the Google Home app), the other problem is support. When Google no longer feels like supporting this version of the hardware, they will essentially brick it. They did exactly that to my old OnHub units. I cannot trust Google for networking hardware.