Dreame
X40 Pro Ultra

Dreame
Dreame

Dreame

Quick answer: Yes Explanation: Whilst spinning mops were more of a "it maintains a clean floor reasonably well" deal. The rollers are a "I can clean the entire house properly without you doing anything" deal. Some will argue they are worse with dried on stains, which I guess is true, but reality is, with my Aqua 10 has rarely seen a stain which it did not remove on the first pass. Anything from like dirty shoe footprints to oil from cooking it picked up in one pass. (If that botters you, you can just quickly spray the dirty stains with some water before it passes over it, so it is a bit soaked I guess, but in my experience the X40 also had problems with such stains). Now lastly maintenance. And honestly, this is the main issue, right now we are using first gen rollers, which the manufacturers didn't really take time to consider how the products themselves would be cleaned. I found that having it vacuum, and then vacuum and mop was the best way to prevent any debris entering the mopping system, so no need to clean it every week, rather every 2 weeks maybe.
Eufy has excellent customer service. They sent me replacement parts for S1 Pro and took a follow-up 2 times to make sure all was working fine. Dreame customer service sucks. I have feeling no 1 over there understand basic English or the translation app they use is joke. I was able to dispute the situation with my credit card and got a refund for $1800. Never buying that crap again. This was my 2nd X40 purchase for my parents.
I have NOTHING good to say about dreame. I have an X40 ultra, and the thing cant even put on the mops by itself, let alone do a decent scan of the apartment
That would make it non returnable sadly. Weird how it get scratches so easily though because my X40 Ultra has zero scratches after months.
We have the draeme. It’s great, we don’t use the schedule as there too much chance of it eating a toy. However, it really encourages the kids (6 and 5) to pick up their stuff. Only downside is that it doesn’t replace a proper hoover, but we have a cleaner anyway so it helps for the gaps between the cleaner coming
I picked up the Dreame R40 Ultra and love it!!
I‘ve got the x40 and i‘m super happy so far. We have both hard floor and rugs and it cleans them really well.
My X40 worked perfectly for 17 months and then died (like totally died - it wouldn't do anything). It went back for servicing and when I got it back at least its motors would work - but it couldn't navigate at all - I couldn't use it as it couldn't complete a map. And the amount of effort it took me to get them to accept it back for servicing in the first place was ridiculous. I'm sure the first 2 or even 3 replies you get are from bots regurgitating stock "try this & try this" steps. I'm currently at 6 weeks waiting for a solution.
Just don't. At all. Get some other brand instead. I was happy with my X40 for 18 months until it completely broke down, sent it back to be fixed (they wanted the entire thing - dock & all), finally got it back and it still didn't work. I'm now attempting to get a refund as I don't even want it anymore.
My X40 made it to 17 months. Never buying Dreame again after suffering through their "support" process.
Similar experience here (also AU) - I has the X40 Ultra worked perfectly for 17 months and then just died entirely. Sent in for servicing got it back and it was "fixed" in that it would now turn on and the motors worked but other than that it was still useless as it couldn't even complete a mapping run. Dreame wanted to have another go at fixing it but I refused as their service centre is obviously incompetent (I'd have at least expect them to test it after "fixing" it). Anyway, the robot's on it's way back to them and I'm now waiting on a refund. I bought directly from Dreame.
My X40 did something similar at 17 months. Wouldn't connect to wifi, wouldn't even factory reset. I sent it to be fixed and they sent it back with a new major issue (navigation totally broken). After a few weeks of pain arguing with them I finally managed to get a refund. Won't be buying Dreame (or Mova) again.
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